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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus JTAG


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Old 10-18-2020, 13:29   #1 (permalink)
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Octoplus card problem? [Answered]


Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 100006773
Selected card: 0100006773
Updates count: 18
Updates limit: 20
Activations:
- LG - FULL (ver 2.6)
- Samsung - FULL (ver 2.6)


few of my activations doesnt work at all, and i have full build, do u have any solution?
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Old 10-20-2020, 20:05   #2 (permalink)
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and i cant use Shell
Reading Smart cards information...
The card firmware version is not actual.
Please, update your card.
Can't find any available smart cards.

Reading DreamBox information...
No DreamBox devices found.

i did update several times.
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Old 10-21-2020, 10:09   #3 (permalink)
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Hello.

Unfortuantely, Shell isn't longer supported, we mentioned about that, long time ago. If You have any issue with activations or smart card, then try to do next:

remove card from box, clean all contacts, insert back into box and try to update card again, if problem still remain, remove card from box, insert into another card reader, dongle and try to update card.
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Old 10-21-2020, 19:14   #4 (permalink)
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help I can't open octoplus pro jtag it opens the other activations but that one doesn't open and I can't update the smart card

Smart-Card: unsuported card
#0:00000000
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Old 10-21-2020, 19:35   #5 (permalink)
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Okay but do u have some other base server where i can download firmwares ? And samsung interface whitch i have doesnt accept .tar files so i cant flash phones. Do u have some solutions for that? I have lastest interface.
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Old 10-22-2020, 15:36   #6 (permalink)
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Quote:
Originally Posted by ironvidal View Post
help I can't open octoplus pro jtag it opens the other activations but that one doesn't open and I can't update the smart card

Smart-Card: unsuported card
#0:00000000
Please, check https://forum.gsmhosting.com/vbb/f66...olved-2791151/
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Old 10-22-2020, 19:45   #7 (permalink)
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Okay but do u have some other base server where i can download firmwares ? And samsung interface whitch i have doesnt accept .tar files so i cant flash phones. Do u have some solutions for that? I have lastest interface. and this problem?
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Old 10-24-2020, 09:36   #8 (permalink)
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Тоже такая же проблема , переустановил драйвер карты , почистил контакты карты и ничего не обновляется , какие дальше действия ?
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Old 10-26-2020, 10:05   #9 (permalink)
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Quote:
Originally Posted by DekaDenis View Post
Тоже такая же проблема , переустановил драйвер карты , почистил контакты карты и ничего не обновляется , какие дальше действия ?
Please, contact with us via Skype, we'll check where can be the problem remotely
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