boot loop after imei repair LG Q710HS ( Q Stylus Alpha) [Answered] - GSM-Forum

smlo96 · 10-09-2020, 07:53

After successful process the phone was in a constant reboot.
please help me.
I have not passed any firmware after the process.

Checking data...OK
Platform: LG MTK
Selected port: COM93
Selected baudrate: 921600
Selected model: Q710HS
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM92
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q710HS
Platform: mt6750
Android version: 8.1.0
SW version:
LAF Version: 1.1
Product ID: CT66S190220001289
IMEI:
Target operator: LAO
Hardware: rev_11
Battery level: 50%
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 356860-**-18***2-5
Bluetooth address: 64:C2

E:B7:F7:3C
Wi-Fi MAC address: 64:C2

E:23:36:38
SPC: 000000
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: smlo96
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Fixing IMEI...
New IMEI A: 354208-**-0****5-4
Reading security area...OK
Backup saved to "Q710HS_356*****00125_09-10-2020_01-41-14.EEP"
Patching security...
Writing security area...
Initializing flash...OK
Writing security area...OK
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Initializing flash...OK
Removing write protection...OK
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Initializing flash...OK
Erasing part 2...OK
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Initializing flash...OK
Restore write protection...OK
Initializing flash...OK
Reading partitions...OK
IMEI successfully fixed!
Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
Performed by 3.0.5 Software version.

Octopus box · 10-09-2020, 11:43

Hello.

Please, try to repeat operation again

smlo96 · 10-10-2020, 05:00

I have to consign to do it or will you help me with the return of the credits ???

smlo96 · 10-10-2020, 05:01

I think that some models remain in logo or restarting for them you must have some patch or information so that they provide us with that type of information so that we do not damage the devices, thank you very much

Octopus box · 10-10-2020, 08:24

I think You just need to repeat operation and give us a result, if credits will be withdrawn again for this device, we'll make a refund.

smlo96 · 10-11-2020, 06:13

Understood, I will do it tomorrow.

10-09-2020, 07:53	#1 (permalink)
smlo96 Major Poster Join Date: Apr 2016 Location: colombia Age: 33 Posts: 40 Member: 2559017 Status: Offline Thanks Meter: 3	boot loop after imei repair LG Q710HS ( Q Stylus Alpha) [Answered] After successful process the phone was in a constant reboot. please help me. I have not passed any firmware after the process. Checking data...OK Platform: LG MTK Selected port: COM93 Selected baudrate: 921600 Selected model: Q710HS Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor) or Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable. Phone found at port COM92 Mode: Emergency Initializing flash...OK Model ID: LM-Q710HS Platform: mt6750 Android version: 8.1.0 SW version: LAF Version: 1.1 Product ID: CT66S190220001289 IMEI: Target operator: LAO Hardware: rev_11 Battery level: 50% Reading partitions...OK Checking security... Checking security passed! -------------------------------------------------------------------------------- IMEI: 356860--182-5 Bluetooth address: 64:C2E:B7:F7:3C Wi-Fi MAC address: 64:C2E:23:36:38 SPC: 000000 -------------------------------------------------------------------------------- Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: smlo96 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Repair IMEI" operation you need to have 100 credits. Fixing IMEI... New IMEI A: 354208--0*5-4 Reading security area...OK Backup saved to "Q710HS_356***00125_09-10-2020_01-41-14.EEP" Patching security... Writing security area... Initializing flash...OK Writing security area...OK Initializing flash...OK Reading partitions...OK Prepairing for change protect status... Initializing flash...OK Removing write protection...OK Initializing flash...OK Reading partitions...OK Erasing part 1...OK Initializing flash...OK Erasing part 2...OK Initializing flash...OK Reading partitions...OK Prepairing for change protect status... Initializing flash...OK Restore write protection...OK Initializing flash...OK Reading partitions...OK IMEI successfully fixed! Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum! Performed by 3.0.5 Software version.

10-10-2020, 08:24	#5 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,824 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,409	I think You just need to repeat operation and give us a result, if credits will be withdrawn again for this device, we'll make a refund. Last edited by Octopus support; 10-12-2020 at 07:46.

10-09-2020, 11:43	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,824 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,409	Hello. Please, try to repeat operation again

10-10-2020, 05:00	#3 (permalink)
smlo96 Major Poster Join Date: Apr 2016 Location: colombia Age: 33 Posts: 40 Member: 2559017 Status: Offline Thanks Meter: 3	I have to consign to do it or will you help me with the return of the credits ???

10-10-2020, 05:01	#4 (permalink)
smlo96 Major Poster Join Date: Apr 2016 Location: colombia Age: 33 Posts: 40 Member: 2559017 Status: Offline Thanks Meter: 3	I think that some models remain in logo or restarting for them you must have some patch or information so that they provide us with that type of information so that we do not damage the devices, thank you very much

10-11-2020, 06:13	#6 (permalink)
smlo96 Major Poster Join Date: Apr 2016 Location: colombia Age: 33 Posts: 40 Member: 2559017 Status: Offline Thanks Meter: 3	Understood, I will do it tomorrow.