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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 07-24-2019, 18:45   #1 (permalink)
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Join Date: Apr 2007
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can't unlock my h918 [Answered]


salem

phone flashed and rooted.

Code:
Code:
Welcome to Octoplus/Octopus Box LG Software version 2.9.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM443
Selected model: H918
Reading info...
Model ID: LG-H918
IMEI: 352227-08-xxxxxx-3
Android version: 7.0
Battery level: 33%
Mode: Normal
Firmware compiled date: May 22 2017
Firmware compiled time: 05:00:00
Firmware released date: Jul 17 2017
Firmware released time: 15:01:51
SW Version: MPSS.TH.2.0.1.c3-00045-M8996FAAAANAZM-1
IMEI: 352227-08-021626-3
Bluetooth address: D0:13:FD:72:7D:D3
Wi-Fi MAC address: 80:5A:04:D2:40:25
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.Failed!
Please, reboot the phone and try again.
Performed by 2.9.5 Software version.
i unlocked many h918 before without problem

please how to solve this issue?

regards
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Old 07-25-2019, 07:48   #2 (permalink)
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Join Date: Jan 2019
Posts: 4,904
Member: 2891705
Status: Online
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Hello.

Please download and install latest test Software version 2.9.5.06 from the Support Area (LG/TEST SOFTWARE/) and reboot the phone and try again.

Quote:
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
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Old 07-25-2019, 08:38   #3 (permalink)
No Life Poster
 
Join Date: Apr 2007
Posts: 937
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Status: Offline
Thanks Meter: 174
salem

Code:
Welcome to Octoplus/Octopus Box LG Software version 2.9.5.06
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM443
Selected model: H918
Reading info...
Model ID: LG-H918
IMEI: 352227-08-021626-3
Android version: 7.0
Battery level: 26%
Mode: Normal
Firmware compiled date: May 22 2017
Firmware compiled time: 05:00:00
Firmware released date: Jul 17 2017
Firmware released time: 15:01:51
SW Version: MPSS.TH.2.0.1.c3-00045-M8996FAAAANAZM-1
IMEI: 352227-08-021626-3
Bluetooth address: D0:13:FD:72:7D:D3
Wi-Fi MAC address: 80:5A:04:D2:40:25
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.Failed!
Please, reboot the phone and try again.
Performed by 2.9.5.06 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM443
Selected model: H918
Reading info...
Model ID: LG-H918
IMEI: 352227-08-021626-3
Android version: 7.0
Battery level: 24%
Mode: Normal
Firmware compiled date: May 22 2017
Firmware compiled time: 05:00:00
Firmware released date: Jul 17 2017
Firmware released time: 15:01:51
SW Version: MPSS.TH.2.0.1.c3-00045-M8996FAAAANAZM-1
IMEI: 352227-08-021626-3
Bluetooth address: D0:13:FD:72:7D:D3
Wi-Fi MAC address: 80:5A:04:D2:40:25
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.Failed!
Please, reboot the phone and try again.
Performed by 2.9.5.06 Software version.
the same issue with test software
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