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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 10-03-2018, 20:07   #1 (permalink)
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Thumbs up H930DS in Qualcomm mode after reseting FRP [Solved]


Welcome to Octoplus/Octopus Box LG Software version 2.8.9
Please select Reset FRP Method!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM475
Selected model: H930DS
Please, put the phone into download mode manually (Power phone OFF,
press and hold "Vol+" button and connect the cable).
Reading info...
Model ID: LG-H930DS
IMEI: 351537-09-xxxxxxx
Android version: 8.0.0
Battery level: 78%
SW Version: H93020b
Mode: Normal
Switching to Download mode...OK
Reading partitions...
Initializing flash...OKOK
Reading BOOT...
ID: 0005E0E100310000
Operation is not safe and exist risk to damage the device!
Do You want to continue?OK
Backup saved to "H930DS_35153xxxxxxxx_03-10-2018_18-58-42.oct"
Switching to Qualcomm 9008 mode...
Found port COM477
Connecting...OK
Sending loader...OK
Reconnecting phone...OK
Checking request...
Request has been successfully sent!
Obtaining response...OK
Reading partitions...OK
Rebooting phone...
Performed by 2.8.9 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM113
Selected model: H930DS
Reading info...
Could not detect mode!
Performed by 2.8.9 Software version.

Last edited by Octopus box; 10-04-2018 at 07:16.
 
Old 10-04-2018, 05:10   #2 (permalink)
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Hello.

We have prepared and sent You test Software version to PM. Please install it and do the following:

1. Select LG H930DS in the list of Software.
2. Select backup file "H930DS_35153xxxxxxxx_03-10-2018_18-58-42.oct" into the Firmware slot in Software.
3. Press "Reset FRP via TP (Qualcomm Mode)" button in Software and write backup file.
4. Post here the result.
 
Old 10-04-2018, 06:47   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.8.9.1
Please select Reset FRP Method!
Opening "H930DS_351537xxxxxx5_03-10-2018_18-58-42.oct"...
Restore device from backup file?
Please, connect the phone...
Found port COM27
Connecting...Failed!
Performed by 2.8.9.1 Software version.
 
Old 10-04-2018, 06:58   #4 (permalink)
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Reboot the device, press and hold 20 seconds "Vol+" + "Vol-" + "Power", then connect the device again and repeat the procedure.
 
Old 10-04-2018, 07:03   #5 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.8.9.1
Please select Reset FRP Method!
Opening "H930DS_351537091223475_03-10-2018_18-58-42.oct"...
Restore device from backup file?
Please, connect the phone...
Found port COM477
Connecting...Failed!
Performed by 2.8.9.1 Software version.
Please select Reset FRP Method!
Opening "H930DS_351537091223475_03-10-2018_18-58-42.oct"...
Restore device from backup file?
Please, connect the phone...
Found port COM477
Connecting...OK
Sending loader...OK
Reconnecting phone...OK
Checking request...
Request has been successfully sent!
Obtaining response...OK
Reading partitions...OK
Restoring BOOT...OK
Rebooting phone...
Performed by 2.8.9.1 Software version.


now phone work again thank u
 
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Old 10-04-2018, 12:04   #6 (permalink)
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Hello. I Have the same problem, but with LG H870DSU. I also have backup file. Can you help me too. Thank you.
 
Old 10-04-2018, 12:13   #7 (permalink)
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Hello.

Yes, we have sent You test Software version to PM. Try to perform steps mentioned above using this Software.
 
Old 10-04-2018, 12:37   #8 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.8.9.1
Please select Reset FRP Method!
Opening "H870DSU_359653080377917_27-09-2018_10-21-20*oct"...
Restore device from backup file?
Please, connect the phone...
Found port COM238
Connecting...OK
Sending loader...OK
Reconnecting phone...OK
Checking request...
Request has been successfully sent!
Obtaining response...OK
Reading partitions...OK
Restoring BOOT...OK
Rebooting phone...
Performed by 2.8.9.1 Software version.

Thank you very much. Very fast reply. Everythihg okay. Phone alive.
 
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