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-   -   help error update my octopus card [Solved] (https://forum.gsmhosting.com/vbb/f799/help-error-update-my-octopus-card-solved-2113928/)

haron_d 07-20-2016 04:23

help error update my octopus card [Solved]
 
Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 02028***
Selected card: 0002028B***
Updates count: 27
Updates limit: 36
Activations:
- LG - FULL (ver 2.4)
- Samsung - FULL (ver 2.4)
Creating secure connection...
[0000.2]Exception: ''$
[0000]Exception: RichEdit line insertion error
Requesting firmware...
Writing card firmware...
Failed!
Error at cmd #4

Unlockinfo 07-20-2016 06:19

download this setup after install update card
Octopus Box Downloads - Software, Drivers, Manual

haron_d 07-20-2016 07:04

my updater is new version done download its same problem update error

Unlockinfo 07-20-2016 08:28

check card driver install card driver

Octopus box 07-20-2016 09:38

@haron_d

Hello.

Please, make screenshot of your device manager with connected box and card, after post here or send us screenshot we will check it.

haron_d 07-21-2016 03:23

Quote:

Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 02028***
Selected card: 0002028***
Updates count: 37
Updates limit: 38
Activations:
- LG - FULL (ver 2.4)
- Samsung - FULL (ver 2.4)
Creating secure connection...
[0000.2]Exception: ''$
[0000]Exception: RichEdit line insertion error
Requesting firmware...
Writing card firmware...
Failed!
Error at cmd #4
here is the scren shot
i update 2 times but same problem


http://i1094.photobucket.com/albums/...rlynteck/g.png

now the card update count is zero
Quote:

Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 02028***
Selected card: 0002028***
Updates count: 38
Updates limit: 38
Activations:
- LG - FULL (ver 2.4)
- Samsung - FULL (ver 2.4)
Creating secure connection...
The number of updates has exceeded the maximum value!
Could not create secure connection!

Octopus box 07-21-2016 07:47

Please, try to do next: (official we haven't support Windows XP, please install Software and connect box to PC with Win 7 / 8 10 versions) remove card from box, clean all contacts, insert back into box and try to update card again, if problem still remain, remove card from box, insert into another card reader, dongle and try to update card, if problem still remain, most likely your card is damaged via third party Software.

haron_d 07-21-2016 08:21

yes i try please refel my updates counts

Quote:

Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards..
Found card with s/n 02028***
Selected card: 0002028***
Updates count: 38
Updates limit: 38
Activations:
- LG - FULL (ver 2.4)
- Samsung - FULL (ver 2.4)
Creating secure connection...
The number of updates has exceeded the maximum value!
Could not create secure connection!
count zero this is win 10
http://i1094.photobucket.com/albums/...ynteck/ddd.jpg

Octopus box 07-21-2016 11:29

We have added You more update counts, please update your card again.

haron_d 07-24-2016 09:25

thanks i try update thin post the result

rufekul 09-23-2016 17:19

help error update my octopus card [Solved]
 
Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 00039B**
Selected card: 0000039B**
Updates count: 2
Updates limit: 17
Activations:
- LG - FULL (ver 2.4)
Creating secure connection...
Connection error!
Could not create secure connection!





http://s9.postimg.org/3rj63z2zz/2016_09_23_220906.jpg

Octopus box 09-23-2016 17:36

Please install the latest Software version, then try to update the card again.
If problem will remain - check that there is no firewall, antivirus or scanning software enabled that would be contributing to this problem.

rufekul 09-24-2016 08:28

Quote:

Originally Posted by Octopus box (Post 12058362)
Please install the latest Software version, then try to update the card again.
If problem will remain - check that there is no firewall, antivirus or scanning software enabled that would be contributing to this problem.


Computer Chance Bat Problem same

Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 00039B**
Selected card: 0000039B**
Updates count: 2
Updates limit: 17
Activations:
- LG - FULL (ver 2.4)
Creating secure connection...
Connection error!
Could not create secure connection!

Octopus box 09-24-2016 08:47

Please, try to use another internet connection to update your card.

rufekul 09-24-2016 10:46

Quote:

Originally Posted by Octopus box (Post 12059250)
Please, try to use another internet connection to update your card.

sem problem bro plz help


Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 00039***
Selected card: 0000039***
Updates count: 2
Updates limit: 17
Activations:
- LG - FULL (ver 2.4)
Creating secure connection...
Connection error!
Could not create secure connection!


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