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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 04-28-2021, 14:34   #1 (permalink)
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Help Lg Lx410TK [Answered]


Hello Team,
i need help on how to unlock Lg-Lx410TK

Welcome to Octoplus/Octopus Box LG Software version 3.1.0.02
Card S/N : 0100056980
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM69
Selected model: LMX410TK
Reading info...
Model ID: LM-X410TK
IMEI: 353
Android version: 9
Battery level: 97%
Mode: Normal
Firmware compiled date: Apr 03 2020
Firmware compiled time: 05:00:00
Firmware released date: May 22 2020
Firmware released time: 16:19:59
SW Version: MPSS.JO.3.0.c12-00051-8937_GENNS_PACK-1
IMEI: 353
SPC: 000000
Performed by 3.1.0.02 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000000EF2C05
Checking data...OK
Platform: LG Qualcomm
Selected port: COM69
Selected model: LMX410TK
Reading info...
Model ID: LM-X410TK
IMEI: 353
Android version: 9
Battery level: 98%
Mode: Normal
Firmware compiled date: Apr 03 2020
Firmware compiled time: 05:00:00
Firmware released date: May 22 2020
Firmware released time: 16:19:59
SW Version: MPSS.JO.3.0.c12-00051-8937_GENNS_PACK-1
IMEI: 353855-09-015141-6
SPC: 000000
Unlock operation is currently not supported for your phone's
firmware.Failed!
Performed by 3.1.0.02 Software version.
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Old 04-28-2021, 15:10   #2 (permalink)
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Hello.

Unfortunately, is not supported.

Quote:
Unlock operation is currently not supported for your phone's
firmware
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Old 05-04-2021, 15:09   #3 (permalink)
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Join Date: Oct 2009
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Hello.

You can try to downgrade to Android 8.x then try to perform Unlock operation.

Please, check this thread
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