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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-28-2015, 10:20   #1 (permalink)
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help about LGL22


i try to root LGL22 with RootGenius to unlock it with OctoplusLG ... while trying to root phone blinks on " au " logo again n again ... i try to press volume up key + insert usb but software not detect phone.
please help me what to do
here is log of phone now


Welcome to Octoplus/Octopus Box LG Software version 1.9.9

Checking data...OK
Platform: LG Qualcomm
Selected port: COM82
Selected model: L22
Reading info...
Could not detect mode!
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM82
Selected model: L22
Reading info...
Could not detect mode!


here is log of phone when phone was ok

--------------------------------------------------------------------------------
6/27/2015 12:22:13 PM > Platform: LG Qualcomm
6/27/2015 12:22:13 PM > Selected port: COM238
6/27/2015 12:22:13 PM > Selected model: L22
6/27/2015 12:22:13 PM > Reading info...
6/27/2015 12:22:16 PM > Model ID: LGL22
6/27/2015 12:22:16 PM > IMEI: 357873-05-195649-7
6/27/2015 12:22:16 PM > Android version: 4.4.2
6/27/2015 12:22:16 PM > Battery level: 42%
6/27/2015 12:22:20 PM > Trying to enable Diagnostics ports...
6/27/2015 12:22:20 PM > Initializing ADB...6/27/2015 12:22:21 PM > OK
6/27/2015 12:22:21 PM > Waiting for phone...6/27/2015 12:22:26 PM > OK
6/27/2015 12:22:26 PM > Checking root access...
6/27/2015 12:22:27 PM > Phone is not rooted.
6/27/2015 12:22:28 PM > Please, root the phone manually!
6/27/2015 1:00:29 PM > Connecting to server support.octoplusbox.com:82...6/27/2015 1:00:30 PM > OK
6/27/2015 1:00:30 PM > Authorizing...6/27/2015 1:00:31 PM > OK
6/27/2015 2:06:07 PM > --------------------------------------------------------------------------------
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Old 06-29-2015, 12:29   #2 (permalink)
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Hello.

Please completely power OFF the phone, then connect it directly to PC via P999 cable (with 910kOm reistor) then check, what devices appear in PC Device Manager and what exactly is displayed on phone's screen,
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