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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 10-19-2020, 18:49   #1 (permalink)
Freak Poster
 
Join Date: Apr 2015
Location: Russia
Posts: 300
Member: 2381134
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Thanks Meter: 142
IMEI REPAIR Stylo 6 Q730TM [Solved]


Checking data...OK
Platform: LG MTK
Selected port: COM47
Selected baudrate: 921600
Selected model: Q730TM
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM46
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q730TM
Platform: mt6765
Android version: 10
SW version: LMQ730TM3AT-00-V10i-LAO-COM-JUL-02-2020-ARB00+0
LAF Version: 1.1
Product ID: LS03S200713XXXXXXX
IMEI: 354527-11-422966-3
Target operator: LAO
Hardware: rev_11
Battery level: 100%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 354527-11-422966-3
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Creating EEPROM backup...OK
Initializing flash...OK
Reading security area...
Backup saved to "Q730TM_3545271XXXXXXXXXX_19-10-2020_13-18-09.EEP"
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: 9c1XXXXXX
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 1900 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Fixing IMEI...
New IMEI A: 356327-11-XXXXXXXXXXXXX
Patching security...
Reading partitions...OK
Prepairing for change protect status...
Initializing flash...OK
Removing write protection...OK
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Initializing flash...OK
Erasing part 2...OK
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Initializing flash...OK
Restore write protection...OK
Initializing flash...OK
Reading partitions...OK
IMEI successfully fixed!
Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
Performed by 3.0.5.03 Software version.


After this imei did not repair and stayed the same please need assistance.
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Old 10-19-2020, 19:45   #2 (permalink)
Freak Poster
 
Join Date: Apr 2015
Location: Russia
Posts: 300
Member: 2381134
Status: Offline
Thanks Meter: 142
SECOND ATTEMPT

Selected USB connection type
Work ID: 000000000012DC3F
Checking data...OK
Platform: LG MTK
Selected port: COM47
Selected baudrate: 921600
Selected model: Q730TM
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM46
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q730TM
Platform: mt6765
Android version: 10
SW version: LMQ730TM3AT-00-V10i-LAO-COM-JUL-02-2020-ARB00+0
LAF Version: 1.1
Product ID: LS03S2007XX
IMEI: 354527-11-XXXXXXXXXXX
Target operator: LAO
Hardware: rev_11
Battery level: 100%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 354527-11-XXXXXXXX
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Creating EEPROM backup...OK
Initializing flash...OK
Reading security area...
Backup saved to "Q730TM_354527114229663_19-10-2020_14-34-25.EEP"
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: 9c1d8kt
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 1800 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Fixing IMEI...
New IMEI A: 356327-11-XXXXXXXXX
Patching security...
Writing security area...
Initializing flash...OK
Writing security area...OK
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Initializing flash...OK
Removing write protection...OK
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Initializing flash...OK
Erasing part 2...OK
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Initializing flash...OK
Restore write protection...OK
Initializing flash...OK
Reading partitions...OK
IMEI successfully fixed!
Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
Performed by 3.0.5.06 Software version.
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Old 10-19-2020, 19:53   #3 (permalink)
Freak Poster
 
Join Date: Apr 2015
Location: Russia
Posts: 300
Member: 2381134
Status: Offline
Thanks Meter: 142
Worked the second time. Please inform me process to get refund as i was deducted twice for the same job.
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Old 10-20-2020, 07:29   #4 (permalink)
Product Supporter
 
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Join Date: Jan 2019
Location: USA, New York
Posts: 10,152
Member: 2891705
Status: Offline
Thanks Meter: 2,138
Hello.

We have refunded credits to your account.
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The Following User Says Thank You to Octopus support For This Useful Post:
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