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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-04-2020, 00:19   #1 (permalink)
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k350ds flashed now is detected only as mediatek [Answered]


Hello
I have a k350ds, after flash the firmware from suport the phone wont boot even download mode, and is detect as mediatek usb...
any solution for this?
Tanks
before that the phone only shows lg logo, now wont boot..

You should not run any other programs or attach new devices to your computer during the flashing!
01/09/2020 23:38:03 > --------------------------------------------------------------------------------
01/09/2020 23:38:04 > Opening "K350ds10b_00_OPEN_BR_OP_0623 (1).oct"...01/09/2020 23:38:05 > OK
01/09/2020 23:38:05 > Setting options...01/09/2020 23:38:07 > OK
01/09/2020 23:38:07 > Reading partitions...01/09/2020 23:38:07 > OK
01/09/2020 23:38:07 > Formating USERDATA...01/09/2020 23:38:11 > OK
01/09/2020 23:38:11 > Formating ENCRYPT...01/09/2020 23:38:15 > OK
01/09/2020 23:38:15 > Writing preloader...01/09/2020 23:38:27 > OK
01/09/2020 23:38:27 > Writing lk...01/09/2020 23:38:27 > OK
01/09/2020 23:38:27 > Writing laf...01/09/2020 23:38:28 > OK
01/09/2020 23:38:28 > Writing boot...01/09/2020 23:38:29 > OK
01/09/2020 23:38:29 > Writing recovery...01/09/2020 23:38:30 > OK
01/09/2020 23:38:30 > Writing logo...01/09/2020 23:38:30 > OK
01/09/2020 23:38:31 > Writing secro...01/09/2020 23:38:31 > OK
01/09/2020 23:38:31 > Writing tee1...01/09/2020 23:38:31 > OK
01/09/2020 23:38:31 > Writing tee2...01/09/2020 23:38:31 > OK
01/09/2020 23:38:31 > Writing cust...01/09/2020 23:38:32 > OK
01/09/2020 23:38:32 > Writing factory...01/09/2020 23:38:32 > OK
01/09/2020 23:38:32 > Writing efuse...01/09/2020 23:38:33 > OK
01/09/2020 23:38:33 > Writing system...01/09/2020 23:45:02 > OK
01/09/2020 23:45:02 > Writing OP...01/09/2020 23:45:07 > OK
01/09/2020 23:45:07 > Formating RCT...01/09/2020 23:45:12 > OK
01/09/2020 23:45:12 > Finalizing...01/09/2020 23:45:15 > OK
01/09/2020 23:45:15 > Performed by 2.8.8 Software version.
01/09/2020 23:45:15 > Elapsed Time: 00:12:05

Last edited by XPTO2511; 09-04-2020 at 00:24.
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Old 09-04-2020, 07:32   #2 (permalink)
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Hello.

Please post here full Software log of write firmware operation, we will check it.

Quote:
You can find Software log here: C:\Program Files (x86)\Octoplus\Octoplus_Samsung\LOG folder.
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Old 09-04-2020, 22:21   #3 (permalink)
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01/09/2020 23:33:09 > Checking data...01/09/2020 23:33:10 > OK
01/09/2020 23:33:10 > Platform: LG MTK
01/09/2020 23:33:10 > Selected port: COM19
01/09/2020 23:33:11 > Selected baudrate: 921600
01/09/2020 23:33:11 > Selected model: K350DS
01/09/2020 23:33:11 > Selected USB connection type
01/09/2020 23:33:15 > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
01/09/2020 23:33:15 > or
01/09/2020 23:33:15 > Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
01/09/2020 23:34:44 > Cannot terminate an externally created thread
01/09/2020 23:35:19 > Cannot terminate an externally created thread
01/09/2020 23:37:53 > Phone found at port COM7
01/09/2020 23:37:57 > Mode: Emergency
01/09/2020 23:37:57 > Initializing flash...01/09/2020 23:37:59 > OK
01/09/2020 23:38:00 > Model ID: LG-K350ds
01/09/2020 23:38:00 > Platform: mt6735
01/09/2020 23:38:00 > Android version: 6.0
01/09/2020 23:38:00 > SW version: LGK350dsAT-00-V10e-BRA-XXX-SEP-22-2017+0
01/09/2020 23:38:00 > LAF Version: 1.1
01/09/2020 23:38:00 > Product ID: BR14S160629001237
01/09/2020 23:38:00 > IMEI: 357986-07-628145-9
01/09/2020 23:38:00 > Target operator: GLOBAL
01/09/2020 23:38:00 > Hardware: rev_10
01/09/2020 23:38:00 > Battery level: 50%
01/09/2020 23:38:00 > Reading partitions...01/09/2020 23:38:00 > OK
01/09/2020 23:38:02 > Checking security...
01/09/2020 23:38:02 > Read 00380000...
01/09/2020 23:38:02 > Checking security passed!
01/09/2020 23:38:02 > --------------------------------------------------------------------------------
01/09/2020 23:38:03 > IMEI A: 357986-07-628145-9
01/09/2020 23:38:03 > IMEI B: 357986-07-628146-7
01/09/2020 23:38:03 > Bluetooth address: A0:91:69:26:61:48
01/09/2020 23:38:03 > Wi-Fi MAC address: D0:13:FD:08:29:3C
01/09/2020 23:38:03 > --------------------------------------------------------------------------------
01/09/2020 23:38:03 > --------------------------------------------------------------------------------
01/09/2020 23:38:03 > Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones, modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your computer during the flashing!
01/09/2020 23:38:03 > --------------------------------------------------------------------------------
01/09/2020 23:38:04 > Opening "K350ds10b_00_OPEN_BR_OP_0623 (1).oct"...01/09/2020 23:38:05 > OK
01/09/2020 23:38:05 > Setting options...01/09/2020 23:38:07 > OK
01/09/2020 23:38:07 > Reading partitions...01/09/2020 23:38:07 > OK
01/09/2020 23:38:07 > Formating USERDATA...01/09/2020 23:38:11 > OK
01/09/2020 23:38:11 > Formating ENCRYPT...01/09/2020 23:38:15 > OK
01/09/2020 23:38:15 > Writing preloader...01/09/2020 23:38:27 > OK
01/09/2020 23:38:27 > Writing lk...01/09/2020 23:38:27 > OK
01/09/2020 23:38:27 > Writing laf...01/09/2020 23:38:28 > OK
01/09/2020 23:38:28 > Writing boot...01/09/2020 23:38:29 > OK
01/09/2020 23:38:29 > Writing recovery...01/09/2020 23:38:30 > OK
01/09/2020 23:38:30 > Writing logo...01/09/2020 23:38:30 > OK
01/09/2020 23:38:31 > Writing secro...01/09/2020 23:38:31 > OK
01/09/2020 23:38:31 > Writing tee1...01/09/2020 23:38:31 > OK
01/09/2020 23:38:31 > Writing tee2...01/09/2020 23:38:31 > OK
01/09/2020 23:38:31 > Writing cust...01/09/2020 23:38:32 > OK
01/09/2020 23:38:32 > Writing factory...01/09/2020 23:38:32 > OK
01/09/2020 23:38:32 > Writing efuse...01/09/2020 23:38:33 > OK
01/09/2020 23:38:33 > Writing system...01/09/2020 23:45:02 > OK
01/09/2020 23:45:02 > Writing OP...01/09/2020 23:45:07 > OK
01/09/2020 23:45:07 > Formating RCT...01/09/2020 23:45:12 > OK
01/09/2020 23:45:12 > Finalizing...01/09/2020 23:45:15 > OK
01/09/2020 23:45:15 > Performed by 2.8.8 Software version.
01/09/2020 23:45:15 > Elapsed Time: 00:12:05

there
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Old 09-04-2020, 22:21   #4 (permalink)
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01/09/2020 23:33:09 > Checking data...01/09/2020 23:33:10 > OK
01/09/2020 23:33:10 > Platform: LG MTK
01/09/2020 23:33:10 > Selected port: COM19
01/09/2020 23:33:11 > Selected baudrate: 921600
01/09/2020 23:33:11 > Selected model: K350DS
01/09/2020 23:33:11 > Selected USB connection type
01/09/2020 23:33:15 > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
01/09/2020 23:33:15 > or
01/09/2020 23:33:15 > Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
01/09/2020 23:34:44 > Cannot terminate an externally created thread
01/09/2020 23:35:19 > Cannot terminate an externally created thread
01/09/2020 23:37:53 > Phone found at port COM7
01/09/2020 23:37:57 > Mode: Emergency
01/09/2020 23:37:57 > Initializing flash...01/09/2020 23:37:59 > OK
01/09/2020 23:38:00 > Model ID: LG-K350ds
01/09/2020 23:38:00 > Platform: mt6735
01/09/2020 23:38:00 > Android version: 6.0
01/09/2020 23:38:00 > SW version: LGK350dsAT-00-V10e-BRA-XXX-SEP-22-2017+0
01/09/2020 23:38:00 > LAF Version: 1.1
01/09/2020 23:38:00 > Product ID: BR14S160629001237
01/09/2020 23:38:00 > IMEI: 357986-07-628145-9
01/09/2020 23:38:00 > Target operator: GLOBAL
01/09/2020 23:38:00 > Hardware: rev_10
01/09/2020 23:38:00 > Battery level: 50%
01/09/2020 23:38:00 > Reading partitions...01/09/2020 23:38:00 > OK
01/09/2020 23:38:02 > Checking security...
01/09/2020 23:38:02 > Read 00380000...
01/09/2020 23:38:02 > Checking security passed!
01/09/2020 23:38:02 > --------------------------------------------------------------------------------
01/09/2020 23:38:03 > IMEI A: 357986-07-628145-9
01/09/2020 23:38:03 > IMEI B: 357986-07-628146-7
01/09/2020 23:38:03 > Bluetooth address: A0:91:69:26:61:48
01/09/2020 23:38:03 > Wi-Fi MAC address: D0:13:FD:08:29:3C
01/09/2020 23:38:03 > --------------------------------------------------------------------------------
01/09/2020 23:38:03 > --------------------------------------------------------------------------------
01/09/2020 23:38:03 > Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones, modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your computer during the flashing!
01/09/2020 23:38:03 > --------------------------------------------------------------------------------
01/09/2020 23:38:04 > Opening "K350ds10b_00_OPEN_BR_OP_0623 (1).oct"...01/09/2020 23:38:05 > OK
01/09/2020 23:38:05 > Setting options...01/09/2020 23:38:07 > OK
01/09/2020 23:38:07 > Reading partitions...01/09/2020 23:38:07 > OK
01/09/2020 23:38:07 > Formating USERDATA...01/09/2020 23:38:11 > OK
01/09/2020 23:38:11 > Formating ENCRYPT...01/09/2020 23:38:15 > OK
01/09/2020 23:38:15 > Writing preloader...01/09/2020 23:38:27 > OK
01/09/2020 23:38:27 > Writing lk...01/09/2020 23:38:27 > OK
01/09/2020 23:38:27 > Writing laf...01/09/2020 23:38:28 > OK
01/09/2020 23:38:28 > Writing boot...01/09/2020 23:38:29 > OK
01/09/2020 23:38:29 > Writing recovery...01/09/2020 23:38:30 > OK
01/09/2020 23:38:30 > Writing logo...01/09/2020 23:38:30 > OK
01/09/2020 23:38:31 > Writing secro...01/09/2020 23:38:31 > OK
01/09/2020 23:38:31 > Writing tee1...01/09/2020 23:38:31 > OK
01/09/2020 23:38:31 > Writing tee2...01/09/2020 23:38:31 > OK
01/09/2020 23:38:31 > Writing cust...01/09/2020 23:38:32 > OK
01/09/2020 23:38:32 > Writing factory...01/09/2020 23:38:32 > OK
01/09/2020 23:38:32 > Writing efuse...01/09/2020 23:38:33 > OK
01/09/2020 23:38:33 > Writing system...01/09/2020 23:45:02 > OK
01/09/2020 23:45:02 > Writing OP...01/09/2020 23:45:07 > OK
01/09/2020 23:45:07 > Formating RCT...01/09/2020 23:45:12 > OK
01/09/2020 23:45:12 > Finalizing...01/09/2020 23:45:15 > OK
01/09/2020 23:45:15 > Performed by 2.8.8 Software version.
01/09/2020 23:45:15 > Elapsed Time: 00:12:05

there
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Old 09-05-2020, 10:26   #5 (permalink)
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Hello.

As you can see from the software log, you wrote a lower firmware than your phone then had.

Quote:
SW version: LGK350dsAT-00-V10e-BRA-XXX-SEP-22-2017+0
Quote:
Opening "K350ds10b_00_OPEN_BR_OP_0623 (1).oct"
Quote:
Writing phone firmware without real necessity is at your own risk. Downgrade may lead to phone damage!
Try to repair your phone via any software which support eMMC.
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Old 09-05-2020, 15:42   #6 (permalink)
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ok
is possible with medusa pro?
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Old 09-07-2020, 07:59   #7 (permalink)
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You can try to repair it with Medusa Pro software, if You know correct ISP
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Old 09-14-2020, 16:55   #8 (permalink)
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Hello,
ISP= sheme to conect cables?
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