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05-17-2021, 19:59
| #1 (permalink) |
| No Life Poster  Join Date: Jun 2004 Location: burkina faso Age: 51
Posts: 1,031
Member: 70259 Status: Offline Thanks Meter: 53  | K410EMW still lock [Answered] Card S/N : 0001058457 -------------------------------------------------------------------------------- Selected USB connection type Work ID: 00000000010287EF Checking data...OK Platform: LG MTK Selected port: COM29 Selected baudrate: 921600 Selected model: K410EMW Connecting to phone... Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable. Phone found at port COM246 Mode: Emergency Initializing flash...OK Model ID: LM-K410EMW Platform: mt6765 Code name: mdh15lm Android version: 9 SW version: LMK410EMWAT-64-V10f-EEA-XX-OCT-28-2020+0 LAF Version: 1.1 Product ID: LCL6S201029341095 IMEI: 353671-11-573444-5 Target operator: LAO Hardware: rev_10 Battery level: 43% Reading partitions...OK LAF Error: 80000119. Checking security...OK -------------------------------------------------------------------------------- IMEI A: 353671-11-573444-5 IMEI B: Bad Bluetooth address: Unknown Wi-Fi MAC address: Unknown -------------------------------------------------------------------------------- Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Creating EEPROM backup...OK Connecting to phone... Initializing flash...OK Reading security area... Backup saved to "K410EMW_353671115734445_17-05-2021_18- 54-01.EEP" Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: oct_CDmfT3G Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Too low balance to provide the security operation! Your balance: 30 credits. To perform "Unlock" operation you need to have 100 credits. Performed by 3.1.1.03 Software version. phone not unlock and i lost my credits need help |
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05-17-2021, 20:25
| #2 (permalink) |
| No Life Poster Join Date: Jun 2004 Location: burkina faso Age: 51
Posts: 1,031
Member: 70259 Status: Offline Thanks Meter: 53 | Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\17-05-2021_19-07-59.log" created. 17.05.2021 19:08:10 > Searching for server... 17.05.2021 19:08:12 > Trying to ping server...0 17.05.2021 19:08:15 > Trying to ping server...117.05.2021 19:08:15 > ok 17.05.2021 19:08:15 > Trying connect to server... 17.05.2021 19:08:17 > Searching installed cards... 17.05.2021 19:08:17 > Found card with s/n: 01058457 17.05.2021 19:08:17 > Server check... 17.05.2021 19:08:19 > Server Check succesfull! 17.05.2021 19:08:19 > Server Check succesfull! 17.05.2021 19:08:22 > Welcome to Octoplus/Octopus Box LG Software version 3.1.1.03 17.05.2021 19:08:22 > Card S/N : 0001058457 17.05.2021 19:08:32 > -------------------------------------------------------------------------------- 17.05.2021 19:08:33 > Selected USB connection type 17.05.2021 19:08:36 > Transport: Connected 17.05.2021 19:08:38 > Authorized. 17.05.2021 19:08:42 > Work ID: 0000000001028BF7 17.05.2021 19:08:43 > Checking data... 17.05.2021 19:08:43 > INI FUpdateInfo Done! 17.05.2021 19:08:43 > INI FShowUpdateInfo start 17.05.2021 19:08:43 > INI FShowInfo start17.05.2021 19:08:45 > OK 17.05.2021 19:08:45 > Platform: LG MTK 17.05.2021 19:08:45 > Selected port: COM29 17.05.2021 19:08:45 > Selected baudrate: 921600 17.05.2021 19:08:45 > Selected model: K410EMW 17.05.2021 19:08:45 > Connecting to phone... 17.05.2021 19:08:46 > Phone found at port COM129 17.05.2021 19:08:46 > Mode: Emergency 17.05.2021 19:08:46 > Initializing flash...17.05.2021 19:08:48 > OK 17.05.2021 19:08:49 > Model ID: LM-K410EMW 17.05.2021 19:08:49 > Platform: mt6765 17.05.2021 19:08:49 > Code name: mdh15lm 17.05.2021 19:08:49 > Android version: 9 17.05.2021 19:08:49 > SW version: LMK410EMWAT-64-V10f-EEA-XX-OCT-28-2020+0 17.05.2021 19:08:49 > LAF Version: 1.1 17.05.2021 19:08:49 > Product ID: LCL6S201029341095 17.05.2021 19:08:49 > IMEI: 353671-11-573444-5 17.05.2021 19:08:49 > Target operator: LAO 17.05.2021 19:08:49 > Hardware: rev_10 17.05.2021 19:08:49 > Battery level: 45% 17.05.2021 19:08:49 > Reading partitions...17.05.2021 19:08:49 > OK 17.05.2021 19:08:49 > LAF Error: 80000119. 17.05.2021 19:08:50 > Checking security...17.05.2021 19:08:50 > OK 17.05.2021 19:08:50 > Reading is Blocked! 17.05.2021 19:08:50 > -------------------------------------------------------------------------------- 17.05.2021 19:08:50 > IMEI A: 353671-11-573444-5 17.05.2021 19:08:50 > IMEI B: Bad 17.05.2021 19:08:50 > Bluetooth address: Unknown 17.05.2021 19:08:50 > Wi-Fi MAC address: Unknown 17.05.2021 19:08:50 > -------------------------------------------------------------------------------- 17.05.2021 19:08:50 > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? 17.05.2021 19:08:53 > Creating EEPROM backup... 17.05.2021 19:08:55 > Execute : 0x00AE 17.05.2021 19:08:55 > Writing cmd... 17.05.2021 19:08:55 > reading cmd... 17.05.2021 19:08:55 > reading cmd... 17.05.2021 19:08:55 > reading cmd... 17.05.2021 19:08:55 > reading cmd... 17.05.2021 19:08:56 > reading cmd... 17.05.2021 19:08:56 > reading cmd... 17.05.2021 19:08:56 > reading cmd... 17.05.2021 19:08:56 > reading cmd... 17.05.2021 19:08:56 > reading cmd... 17.05.2021 19:08:57 > reading cmd... 17.05.2021 19:08:57 > reading cmd...17.05.2021 19:08:57 > OK 17.05.2021 19:08:57 > Reconnecting phone... 17.05.2021 19:08:57 > Connecting to phone... 17.05.2021 19:09:03 > Phone found at port COM129 17.05.2021 19:09:03 > Mode: Emergency 17.05.2021 19:09:03 > Initializing flash...17.05.2021 19:09:06 > OK 17.05.2021 19:09:06 > Reading security area... 17.05.2021 19:09:10 > Backup saved to "K410EMW_353671115734445_17-05-2021_19-08-53.EEP" 17.05.2021 19:09:10 > Connecting to server 0...17.05.2021 19:09:12 > OK 17.05.2021 19:09:12 > Octopus smart card is present. 17.05.2021 19:09:12 > Checking smart card...17.05.2021 19:09:25 > OK 17.05.2021 19:09:25 > Username: oct_CDmfT3G 17.05.2021 19:09:25 > Authorizing...17.05.2021 19:09:29 > OK 17.05.2021 19:09:29 > Checking balance...17.05.2021 19:09:32 > OK 17.05.2021 19:09:32 > Checking operation...17.05.2021 19:09:37 > OK 17.05.2021 19:09:37 > Sending device information...17.05.2021 19:09:43 > OK 17.05.2021 19:09:43 > Get credits, needed for current operation...17.05.2021 19:09:46 > OK 17.05.2021 19:09:46 > Too low balance to provide the security operation! 17.05.2021 19:09:46 > Your balance: 30 credits. 17.05.2021 19:09:46 > To perform "Unlock" operation you need to have 100 credits. 17.05.2021 19:09:46 > Performed by 3.1.1.03 Software version. 17.05.2021 19:09:46 > Elapsed Time: 00:01:13 17.05.2021 19:13:07 > -------------------------------------------------------------------------------- 17.05.2021 19:13:07 > Connecting to server 0...17.05.2021 19:13:09 > OK 17.05.2021 19:13:09 > Username: Firas.abboud_03 17.05.2021 19:13:09 > Authorizing...17.05.2021 19:13:14 > OK 17.05.2021 19:13:14 > Checking balance...17.05.2021 19:13:17 > OK 17.05.2021 19:13:17 > Your balance: 100 credits. 17.05.2021 19:13:48 > -------------------------------------------------------------------------------- 17.05.2021 19:13:48 > Selected USB connection type 17.05.2021 19:13:53 > Transport: Connected 17.05.2021 19:13:55 > Authorized. 17.05.2021 19:13:57 > Work ID: 0000000001028D3F 17.05.2021 19:13:57 > Checking data...17.05.2021 19:13:59 > OK 17.05.2021 19:13:59 > Platform: LG MTK 17.05.2021 19:13:59 > Selected port: COM29 17.05.2021 19:13:59 > Selected baudrate: 921600 17.05.2021 19:13:59 > Selected model: K420EMW 17.05.2021 19:13:59 > Connecting to phone... 17.05.2021 19:13:59 > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable. 17.05.2021 19:14:46 > Phone found at port COM246 17.05.2021 19:14:46 > Mode: Emergency 17.05.2021 19:14:46 > Initializing flash...17.05.2021 19:14:49 > OK 17.05.2021 19:14:50 > Model ID: LM-K410EMW 17.05.2021 19:14:50 > Platform: mt6765 17.05.2021 19:14:50 > Code name: mdh15lm 17.05.2021 19:14:50 > Android version: 9 17.05.2021 19:14:50 > SW version: LMK410EMWAT-64-V10f-EEA-XX-OCT-28-2020+0 17.05.2021 19:14:50 > LAF Version: 1.1 17.05.2021 19:14:50 > Product ID: LCL6S201029341095 17.05.2021 19:14:50 > IMEI: 353671-11-573444-5 17.05.2021 19:14:50 > Target operator: LAO 17.05.2021 19:14:50 > Hardware: rev_10 17.05.2021 19:14:50 > Battery level: 46% 17.05.2021 19:14:50 > Reading partitions...17.05.2021 19:14:50 > OK 17.05.2021 19:14:50 > LAF Error: 80000119. 17.05.2021 19:14:51 > Checking security...17.05.2021 19:14:51 > OK 17.05.2021 19:14:51 > Reading is Blocked! 17.05.2021 19:14:51 > -------------------------------------------------------------------------------- 17.05.2021 19:14:51 > IMEI A: 353671-11-573444-5 17.05.2021 19:14:51 > IMEI B: Bad 17.05.2021 19:14:51 > Bluetooth address: Unknown 17.05.2021 19:14:51 > Wi-Fi MAC address: Unknown 17.05.2021 19:14:51 > -------------------------------------------------------------------------------- 17.05.2021 19:14:51 > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? 17.05.2021 19:14:53 > Creating EEPROM backup... 17.05.2021 19:14:55 > Execute : 0x00AE 17.05.2021 19:14:55 > Writing cmd... 17.05.2021 19:14:55 > reading cmd... 17.05.2021 19:14:56 > reading cmd... 17.05.2021 19:14:56 > reading cmd... 17.05.2021 19:14:56 > reading cmd... 17.05.2021 19:14:56 > reading cmd... 17.05.2021 19:14:56 > reading cmd... 17.05.2021 19:14:57 > reading cmd... 17.05.2021 19:14:57 > reading cmd... 17.05.2021 19:14:57 > reading cmd... 17.05.2021 19:14:57 > reading cmd... 17.05.2021 19:14:57 > reading cmd...17.05.2021 19:14:57 > OK 17.05.2021 19:14:57 > Reconnecting phone... 17.05.2021 19:14:57 > Connecting to phone... 17.05.2021 19:15:03 > Phone found at port COM129 17.05.2021 19:15:03 > Mode: Emergency 17.05.2021 19:15:03 > Initializing flash...17.05.2021 19:15:06 > OK 17.05.2021 19:15:06 > Reading security area... 17.05.2021 19:15:09 > Backup saved to "K420EMW_353671115734445_17-05-2021_19-14-53.EEP" 17.05.2021 19:15:09 > Connecting to server 0...17.05.2021 19:15:12 > OK 17.05.2021 19:15:12 > Octopus smart card is present. 17.05.2021 19:15:12 > Checking smart card...17.05.2021 19:15:23 > OK 17.05.2021 19:15:23 > Username: Firas.abboud_03 17.05.2021 19:15:23 > Authorizing...17.05.2021 19:15:28 > OK 17.05.2021 19:15:28 > Checking balance...17.05.2021 19:15:31 > OK 17.05.2021 19:15:31 > Checking operation...17.05.2021 19:15:37 > OK 17.05.2021 19:15:37 > Sending device information...17.05.2021 19:15:42 > OK 17.05.2021 19:15:42 > Get credits, needed for current operation...17.05.2021 19:15:44 > OK 17.05.2021 19:15:44 > Your balance: 100 credits. 17.05.2021 19:15:44 > To perform "Unlock" operation you need to have 100 credits. 17.05.2021 19:15:55 > Unlocking...17.05.2021 19:15:55 > OK 17.05.2021 19:15:55 > Writing security area... 17.05.2021 19:16:03 > Execute : 0x0040 17.05.2021 19:16:03 > Writing cmd... 17.05.2021 19:16:03 > reading cmd... 17.05.2021 19:16:04 > reading cmd... 17.05.2021 19:16:04 > Reconnecting phone... 17.05.2021 19:16:04 > Connecting to phone... 17.05.2021 19:16:11 > Phone found at port COM129 17.05.2021 19:16:11 > Mode: Emergency 17.05.2021 19:16:11 > Initializing flash...17.05.2021 19:16:14 > OK 17.05.2021 19:16:14 > Writing security area... 17.05.2021 19:16:16 > Execute : 0x00AC 17.05.2021 19:16:18 > Writing cmd... 17.05.2021 19:16:18 > reading cmd... 17.05.2021 19:16:18 > reading cmd...17.05.2021 19:16:18 > OK 17.05.2021 19:16:18 > Reconnecting phone... 17.05.2021 19:16:21 > Connecting to phone... 17.05.2021 19:16:44 > Phone found at port COM129 17.05.2021 19:16:44 > Mode: Emergency 17.05.2021 19:16:44 > Initializing flash...17.05.2021 19:16:46 > OK 17.05.2021 19:16:49 > Reading partitions...17.05.2021 19:16:49 > OK 17.05.2021 19:16:49 > Prepairing for change protect status... 17.05.2021 19:16:55 > Execute : 0x0040 17.05.2021 19:16:55 > Writing cmd... 17.05.2021 19:16:56 > reading cmd... 17.05.2021 19:16:56 > reading cmd... 17.05.2021 19:16:56 > Reconnecting phone... 17.05.2021 19:16:56 > Connecting to phone... 17.05.2021 19:17:17 > Phone found at port COM129 17.05.2021 19:17:17 > Mode: Emergency 17.05.2021 19:17:17 > Initializing flash...17.05.2021 19:17:20 > OK 17.05.2021 19:17:20 > Removing write protection... 17.05.2021 19:17:22 > Execute : 0x00BF 17.05.2021 19:17:22 > Writing cmd... 17.05.2021 19:17:23 > reading cmd... 17.05.2021 19:17:23 > reading cmd...17.05.2021 19:17:23 > OK 17.05.2021 19:17:23 > Reconnecting phone... 17.05.2021 19:17:27 > Connecting to phone... 17.05.2021 19:17:50 > Phone found at port COM129 17.05.2021 19:17:50 > Mode: Emergency 17.05.2021 19:17:50 > Initializing flash...17.05.2021 19:17:52 > OK 17.05.2021 19:17:55 > Reading partitions...17.05.2021 19:17:55 > OK 17.05.2021 19:17:57 > Erasing part 1... 17.05.2021 19:18:02 > Execute : 0x00C6 17.05.2021 19:18:02 > Writing cmd... 17.05.2021 19:18:02 > reading cmd... 17.05.2021 19:18:04 > Read: EXEC...17.05.2021 19:18:19 > OK 17.05.2021 19:18:19 > Reconnecting phone... 17.05.2021 19:18:21 > Connecting to phone... 17.05.2021 19:18:24 > Phone found at port COM129 17.05.2021 19:18:24 > Mode: Emergency 17.05.2021 19:18:24 > Initializing flash...17.05.2021 19:18:26 > OK 17.05.2021 19:18:29 > Erasing part 2... 17.05.2021 19:18:34 > Execute : 0x00B0 17.05.2021 19:18:34 > Writing cmd... 17.05.2021 19:18:34 > reading cmd... 17.05.2021 19:18:35 > reading cmd...17.05.2021 19:18:35 > OK 17.05.2021 19:18:35 > Reconnecting phone... 17.05.2021 19:18:37 > Connecting to phone... 17.05.2021 19:18:43 > Phone found at port COM129 17.05.2021 19:18:43 > Mode: Emergency 17.05.2021 19:18:43 > Initializing flash...17.05.2021 19:18:45 > OK 17.05.2021 19:18:47 > Reading partitions...17.05.2021 19:18:47 > OK 17.05.2021 19:18:53 > Prepairing for change protect status... 17.05.2021 19:18:57 > Execute : 0x0040 17.05.2021 19:18:57 > Writing cmd... 17.05.2021 19:18:58 > reading cmd... 17.05.2021 19:18:58 > reading cmd... 17.05.2021 19:18:58 > Reconnecting phone... 17.05.2021 19:18:58 > Connecting to phone... 17.05.2021 19:19:15 > Phone found at port COM129 17.05.2021 19:19:15 > Mode: Emergency 17.05.2021 19:19:15 > Initializing flash...17.05.2021 19:19:18 > OK 17.05.2021 19:19:18 > Restore write protection... 17.05.2021 19:19:20 > Execute : 0x00BF 17.05.2021 19:19:20 > Writing cmd... 17.05.2021 19:19:20 > reading cmd... 17.05.2021 19:19:20 > reading cmd...17.05.2021 19:19:20 > OK 17.05.2021 19:19:21 > Reconnecting phone... 17.05.2021 19:19:24 > Connecting to phone... 17.05.2021 19:19:51 > Phone found at port COM129 17.05.2021 19:19:51 > Mode: Emergency 17.05.2021 19:19:51 > Initializing flash...17.05.2021 19:19:53 > OK 17.05.2021 19:19:56 > Reading partitions...17.05.2021 19:19:57 > OK 17.05.2021 19:19:57 > Phone successfully unlocked! 17.05.2021 19:19:57 > Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum! finaly done with another 100 credits buy.thanks |
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05-18-2021, 06:28
| #3 (permalink) |
| Product Supporter   Join Date: Oct 2009 Location: Romania, Bucharest
Posts: 99,813
Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,407 | Hello. As can we see from the software log, your phone was successfully unlocked. Please insert SIM card and make a video with phone's screen, where we can see, that device is locked, then send us link with video we will check. Last edited by Octopus support; 05-18-2021 at 08:44. |
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