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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 01-10-2017, 17:31   #1 (permalink)
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D855 after updte wifi and memory card not working


I update d855 from 4.4 to 6 downloding file from support but after update WiFi and memory card not working WiFi not trun on and mmc not showing also try with other firmware but not work still same problem how to solve
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Old 01-11-2017, 08:56   #2 (permalink)
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Hello.

Please, post here full Software log of Write Firmware operation.
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Old 01-11-2017, 09:32   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.5.5
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM34
Selected model: D855
Reading info...
Model ID: LG-D855V
IMEI: 355673-06-746477-1
Android version: 6.0
Battery level: 16%
SW Version: D85530o
Mode: Emergency
Initializing flash...OK
SW version: LGD855VAT-00-V30o-GLOBAL-COM-SEP-27-2016-32G+0
Android version: 6.0
LAF Version: 1.1
Product ID: PT02S141003006567
IMEI: 355673-06-746477-1
Target operator: GLOBAL
Hardware: rev_10
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "d85530e_00_0927.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing sbl1...OK
Writing dbi...OK
Writing aboot...OK
Writing rpm...OK
Writing tz...OK
Writing boot...OK
Writing persist...OK
Writing recovery...OK
Writing laf...OK
Writing factory...OK
Writing system...OK
Writing cust...OK
Writing BackupGPT...OK
Reading partitions...OK
Formating RCT...OK
Formating MPT...OK
Finalizing...OK
Writing firmware done!
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Old 01-11-2017, 09:42   #4 (permalink)
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As we see from your Software log, You have downgraded phone's firmware from version V30o to V30e:
Quote:
SW version: LGD855VAT-00-V30o-GLOBAL-COM-SEP-27-2016-32G+0
Quote:
Opening "d85530e_00_0927.oct"...OK
This can be the problem.Try to find V30o firmware and it, then make Factory Data Reset and check, whether the problem is still exist.
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Old 01-11-2017, 10:36   #5 (permalink)
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try but not found v30o ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
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Old 01-11-2017, 14:26   #6 (permalink)
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As we can see from the Software log, your phone model is D855V, but You have flashed the phone with firmware which are declared for another phone model D855. Please, select correct firmware file for your device, then repeat Write Firmware operation, then check phone's work.
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Old 01-11-2017, 14:37   #7 (permalink)
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But I open the phone and see write only D855
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Old 01-11-2017, 15:15   #8 (permalink)
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And befor flash I checked d88510i software inside the phone
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Old 01-11-2017, 15:18   #9 (permalink)
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Please, check which phone mode exactly do You have on PCB, then post here.
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Old 01-11-2017, 15:35   #10 (permalink)
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In pcb D855 I chack ....
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Old 01-11-2017, 15:54   #11 (permalink)
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Try to reflash the phone wit V20 version from the Support Area, after post here full Software log and check phone's work.
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Old 01-12-2017, 06:05   #12 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.5.5
Connecting to server support.octoplusbox.com:82...OK
Authorizing...OK
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D855
Reading info...
Model ID: LG-D855V
IMEI: 355673-06-746477-1
Android version: 6.0
Battery level: 59%
SW Version: D85530o
Mode: Emergency
Initializing flash...OK
SW version: LGD855VAT-00-V30o-GLOBAL-COM-SEP-27-2016-32G+0
Android version: 6.0
LAF Version: 1.1
Product ID: PT02S141003006567
IMEI: 355673-06-746477-1
Target operator: GLOBAL
Hardware: rev_10
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "d855_v20i_00_32gb.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing sbl1...OK
Writing dbi...OK
Writing aboot...OK
Writing rpm...OK
Writing tz...OK
Writing boot...OK
Writing persist...OK
Writing recovery...OK
Writing laf...OK
Writing factory...OK
Writing system...OK
Writing cust...OK
Writing BackupGPT...OK
Reading partitions...OK
Formating RCT...OK
Formating MPT...OK
Finalizing...OK
Writing firmware done!
Still same problem
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Old 01-12-2017, 08:53   #13 (permalink)
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Please, skip this message and check Wi-FI and network is on your phone, post here result.
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Old 01-12-2017, 10:25   #14 (permalink)
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yes i skip but same problem
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Old 01-12-2017, 10:45   #15 (permalink)
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Try to reflash the phone with different firmwares, currently no other solution.
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