P700 stuck in emergency mode - GSM-Forum

SAPI · 04-23-2013, 18:59

Hi,

I have one P700 tha was stuk in emergency mode, i try to write flash from support, i try to write nvm, i try to write backup from other phone and repair security but in emergency mode doesn't end de process. Still in emergency mode.

Please some ideas?

I try to read full flash from other phone with Dump Nand option, but i don't see the option to write full flash file (file.FUL), exist this option?

BR

Octopus box · 04-24-2013, 05:26

Hello.
After what actions your phone was damaged?

Quote:

i try to write flash from support, i try to write nvm, i try to write backup from other phone and repair security but in emergency mode doesn't end de process. Still in emergency mode.

Please post here full software log with all of your actions.

Quote:

but i don't see the option to write full flash file (file.FUL), exist this option?

Write Full flash is currently not supported.

SAPI · 04-24-2013, 10:26

Hi,

I don't know the reason, the customer just told me that a friend try to root the phone....

LOGS

READ INFO:
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM261
Selected model: P700
Reading info...OK
Mode: Emergency
Model ID: BS/P705/7D

WRITE FIRMWARE
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM261
Selected model: P700
Reading info...OK
Mode: Emergency
Model ID: BS/P705/7D
Opening "LGP700AT-00-V10a-EUR-XX-APR-17-2012+0.oct"...OK
Checking partition...OK
Write BootLoaders: Yes
Checking BCPL status...OK
BCPL status: 1
Unlocking BCPL...OK
BCPE status: 1
Checking BCPL status...OK
BCPL status: 0
Writing QCSBL_CFG...OK
Writing QCSBL...OK
Writing OEMSBL...OK
Writing AMSS...OK
Writing EMMCBOOT...OK
Writing Boot Image...OK
Writing Boot logo...OK
Writing Recovery Image...OK
Writing Persist...OK
Writing System...OK
Finalizing...OK
Writing firmware done!
To finish the operation please power on phone and wait 3 minutes

WRITE NVM
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM261
Selected model: P700
Reading info...OK
Mode: Emergency
Model ID: BS/P700/7D
Checking data...OK
Repairing NVM...OK
NVM succesfully repaired.

UNLOCK
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM261
Selected model: P700
Reading info...OK
Mode: Emergency
Model ID: BS/P700/7D
Unlocking...
To avoid damaging your phone, please, follow these simple precautions:
Use a clean PC (without any installed drivers and software for BlackBerry phones, modem Dashboard software, Phone PC suites software).
Please, make sure the phone's battery is fully charged.
You should not run any other programs or attach new devices to your computer during this operation!
Sending loader...
Searching security area...OK
Reading security area...OK
Backup saved to "P700_24-04-2013_11-21-09.SEC"
Analyzing security...OK
IMEI: 358103-04-048885-0
Bluetooth address: F0:1C:13:1E:98:F7
Writing security area...OK
Switching to Normal mode.........

WRITE BACKUP
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM261
Selected model: P700
Reading info...OK
Mode: Emergency
Model ID: BS/P705/7D
Searching security area...OK
Reading security area...OK
Backup saved to "P700_24-04-2013_11-22-16.SEC"
Analyzing security...
Writing security area...OK
Switching to Normal mode..........

REPAIR SECURITY
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM261
Selected model: P700
Reading info...OK
Mode: Emergency
Model ID: BS/P705/7D
Searching security area...OK
Reading security area...OK
Backup saved to "P700_24-04-2013_11-23-03.SEC"
Analyzing security...
Writing security area...OK
Switching to Normal mode..........

RESET SCREEN LOCK
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM261
Selected model: P700
Reading info...OK
Mode: Emergency
Model ID: BS/P705/7D
Resetting Screen Lock...
This process can take about 1-15 minutes. Please, wait...
Resetting screen lock successfully completed!
Rebooting phone...

Best Regards

Octopus box · 04-24-2013, 10:33

As You can see, your phone was detected in Emergency Mode by software as LG P705:

Quote:

Selected model: P700
Reading info...OK
Mode: Emergency
Model ID: BS/P705/7D

Try to reflash the phone with firmware for LG P705 with phone's boot loaders.

SAPI · 04-24-2013, 11:22

Yes i had seen, but it's a P700

I will try with a P705 firmware, thanks!

SAPI · 04-24-2013, 12:54

Hi,

I write p705 firmware with boot loaders and still in emergency mode

--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM261
Selected model: P705
Reading info...OK
Mode: Emergency
Model ID: BS/P705/7D
Opening "LGP705AT-00-V10c-CUCC-CN-JUN-26-2012+0.oct"...OK
Checking partition...OK
Write BootLoaders: Yes
Checking BCPL status...OK
BCPL status: 1
Unlocking BCPL...OK
BCPE status: 1
Checking BCPL status...OK
BCPL status: 0
Writing QCSBL_CFG...OK
Writing QCSBL...OK
Writing OEMSBL...OK
Writing AMSS...OK
Writing EMMCBOOT...OK
Writing Boot Image...OK
Writing Boot logo...OK
Writing Recovery Image...OK
Writing Persist...OK
Writing System...OK
Finalizing...OK
Writing firmware done!
To finish the operation please power on phone and wait 3 minutes

Octopus box · 04-24-2013, 12:59

Now try to make Repair Security. If this will not help - this can be HW problem...

SAPI · 04-24-2013, 15:38

Thanks, already had tried, but when finish process and it try to turn on in normal mode, restarts and turn on in emergency mode

BR

mhammadleo · 04-30-2013, 10:12

Salam first
give the device p705 v20 from support then repair security the device will work again

betacelular · 09-17-2014, 17:28

I have same problem With Lg p705 in Emergenci mode, no start

Octopus box · 09-17-2014, 17:31

Fully charge phone's battery by using external charger and try to reflash the phone with the latest firmware with phone's boot loaders.

04-23-2013, 18:59	#1 (permalink)
SAPI Insane Poster Join Date: Sep 2004 Location: Tarragona -- Spain Age: 43 Posts: 94 Member: 81392 Status: Offline Thanks Meter: 18	P700 stuck in emergency mode Hi, I have one P700 tha was stuk in emergency mode, i try to write flash from support, i try to write nvm, i try to write backup from other phone and repair security but in emergency mode doesn't end de process. Still in emergency mode. Please some ideas? I try to read full flash from other phone with Dump Nand option, but i don't see the option to write full flash file (file.FUL), exist this option? BR

04-24-2013, 10:26	#3 (permalink)
SAPI Insane Poster Join Date: Sep 2004 Location: Tarragona -- Spain Age: 43 Posts: 94 Member: 81392 Status: Offline Thanks Meter: 18	Hi, I don't know the reason, the customer just told me that a friend try to root the phone.... LOGS READ INFO: -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM261 Selected model: P700 Reading info...OK Mode: Emergency Model ID: BS/P705/7D WRITE FIRMWARE -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM261 Selected model: P700 Reading info...OK Mode: Emergency Model ID: BS/P705/7D Opening "LGP700AT-00-V10a-EUR-XX-APR-17-2012+0.oct"...OK Checking partition...OK Write BootLoaders: Yes Checking BCPL status...OK BCPL status: 1 Unlocking BCPL...OK BCPE status: 1 Checking BCPL status...OK BCPL status: 0 Writing QCSBL_CFG...OK Writing QCSBL...OK Writing OEMSBL...OK Writing AMSS...OK Writing EMMCBOOT...OK Writing Boot Image...OK Writing Boot logo...OK Writing Recovery Image...OK Writing Persist...OK Writing System...OK Finalizing...OK Writing firmware done! To finish the operation please power on phone and wait 3 minutes WRITE NVM -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM261 Selected model: P700 Reading info...OK Mode: Emergency Model ID: BS/P700/7D Checking data...OK Repairing NVM...OK NVM succesfully repaired. UNLOCK -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM261 Selected model: P700 Reading info...OK Mode: Emergency Model ID: BS/P700/7D Unlocking... To avoid damaging your phone, please, follow these simple precautions: Use a clean PC (without any installed drivers and software for BlackBerry phones, modem Dashboard software, Phone PC suites software). Please, make sure the phone's battery is fully charged. You should not run any other programs or attach new devices to your computer during this operation! Sending loader... Searching security area...OK Reading security area...OK Backup saved to "P700_24-04-2013_11-21-09.SEC" Analyzing security...OK IMEI: 358103-04-048885-0 Bluetooth address: F0:1C:13:1E:98:F7 Writing security area...OK Switching to Normal mode......... WRITE BACKUP -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM261 Selected model: P700 Reading info...OK Mode: Emergency Model ID: BS/P705/7D Searching security area...OK Reading security area...OK Backup saved to "P700_24-04-2013_11-22-16.SEC" Analyzing security... Writing security area...OK Switching to Normal mode.......... REPAIR SECURITY -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM261 Selected model: P700 Reading info...OK Mode: Emergency Model ID: BS/P705/7D Searching security area...OK Reading security area...OK Backup saved to "P700_24-04-2013_11-23-03.SEC" Analyzing security... Writing security area...OK Switching to Normal mode.......... RESET SCREEN LOCK -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM261 Selected model: P700 Reading info...OK Mode: Emergency Model ID: BS/P705/7D Resetting Screen Lock... This process can take about 1-15 minutes. Please, wait... Resetting screen lock successfully completed! Rebooting phone... Best Regards

04-24-2013, 11:22	#5 (permalink)
SAPI Insane Poster Join Date: Sep 2004 Location: Tarragona -- Spain Age: 43 Posts: 94 Member: 81392 Status: Offline Thanks Meter: 18	Yes i had seen, but it's a P700 I will try with a P705 firmware, thanks!

04-24-2013, 12:54	#6 (permalink)
SAPI Insane Poster Join Date: Sep 2004 Location: Tarragona -- Spain Age: 43 Posts: 94 Member: 81392 Status: Offline Thanks Meter: 18	Hi, I write p705 firmware with boot loaders and still in emergency mode -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM261 Selected model: P705 Reading info...OK Mode: Emergency Model ID: BS/P705/7D Opening "LGP705AT-00-V10c-CUCC-CN-JUN-26-2012+0.oct"...OK Checking partition...OK Write BootLoaders: Yes Checking BCPL status...OK BCPL status: 1 Unlocking BCPL...OK BCPE status: 1 Checking BCPL status...OK BCPL status: 0 Writing QCSBL_CFG...OK Writing QCSBL...OK Writing OEMSBL...OK Writing AMSS...OK Writing EMMCBOOT...OK Writing Boot Image...OK Writing Boot logo...OK Writing Recovery Image...OK Writing Persist...OK Writing System...OK Finalizing...OK Writing firmware done! To finish the operation please power on phone and wait 3 minutes

04-24-2013, 12:59	#7 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,865 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,417	Now try to make Repair Security. If this will not help - this can be HW problem...

04-24-2013, 15:38	#8 (permalink)
SAPI Insane Poster Join Date: Sep 2004 Location: Tarragona -- Spain Age: 43 Posts: 94 Member: 81392 Status: Offline Thanks Meter: 18	Thanks, already had tried, but when finish process and it try to turn on in normal mode, restarts and turn on in emergency mode BR

04-30-2013, 10:12	#9 (permalink)
mhammadleo No Life Poster Join Date: Nov 2009 Location: Turkey Posts: 734 Member: 1169259 Status: Offline Sonork: 100.1648194 Thanks Meter: 149	Salam first give the device p705 v20 from support then repair security the device will work again

09-17-2014, 17:28	#10 (permalink)
betacelular Junior Member Join Date: May 2012 Location: Venezuela Posts: 5 Member: 1764229 Status: Offline Sonork: BetaCeluar Thanks Meter: 0	I have same problem With Lg p705 in Emergenci mode, no start

09-17-2014, 17:31	#11 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,865 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,417	Fully charge phone's battery by using external charger and try to reflash the phone with the latest firmware with phone's boot loaders.