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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 11-08-2021, 09:49   #1 (permalink)
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lg error during imei [Answered]


hello

why this warning and what,s this issue?

Checking data...OK
Platform: LG Qualcomm
Selected port: COM50
Selected model: V510N
Reading info...
Found model sdx50mv2 at port COM50
Mode: Normal
Firmware compiled date: Mar 19 2020
Firmware compiled time: 00:00:00
Firmware released date: May 6 2020
Firmware released time: 22:22:00
SW Version: MPSS.CE.2.1.c8-00147-SDX50MV2_RMTEFS_PACK-1.237178.13
Fixing IMEI...
New IMEI: 35
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.
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Old 11-08-2021, 10:05   #2 (permalink)
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Hello.

Please, post here full software log of Repair IMEI operation, we will check it.
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Old 11-08-2021, 10:18   #3 (permalink)
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can i join you via skype? need urgent response
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Old 11-08-2021, 10:23   #4 (permalink)
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Please contact us to Skype, we will check remotely, where can be the problem in more details.

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Skype: Octopus.Box.support
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