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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-30-2015, 17:36   #1 (permalink)
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D850 error code:ZXLCALSZXD


Welcome to Octoplus/Octopus Box LG Software version 2.0.6
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM330
Selected model: D850
Reading info...
Model ID: LG-D850
IMEI: 014065-00-424144-1
Android version: 5.0.1
Battery level: 46%
Mode: Normal
Firmware compiled date: Feb 26 2015
Firmware compiled time: 22:00:00
Firmware released date: Jun 4 2015
Firmware released time: 08:36:12
SW Version: MPSS.DI.2.0.1.c1.13-00058-M8974AAAAANPZM-1
IMEI: 014065-00-424144-1
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D850_014065004241441_30-09-2015_12-15-21.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D850_014065004241441_30-09-2015_12-26-25.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LG-D850 at port COM330
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...Failed!
Error code: ZXLCALSZXD
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Old 09-30-2015, 18:04   #2 (permalink)
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Hello.

Please repeat "Unlock" operation with enabled "Skip Read/Write QCN during Unlock operation" option.
Post here result and full Software log of the operation.
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Old 10-03-2015, 13:28   #3 (permalink)
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Also getting the same error when repairing imei
Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D850
Reading info...
Model ID: LG-D850
IMEI: 014065-00-67-----
Android version: 4.4.2
Battery level: 100%
Mode: Normal
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 20 2014
Firmware released time: 09:52:24
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
IMEI: 014065-00-67-----
SPC: 000000
Fixing IMEI...
New IMEI: 014065-00-67-----
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D850_0140650067-----_03-10-2015_07-17-44.SEC"
Writing security area...Failed!
Error code: ZXLCALSZXD
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Old 10-03-2015, 14:00   #4 (permalink)
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Please install latest Software version and repeat "Unlock" operation with enabled "Skip Read/Write QCN during Unlock operation" option.
Post here result and full Software log of the operation.
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Old 10-03-2015, 14:45   #5 (permalink)
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Tried with 2.0.6

Checking data...OK
Platform: LG Qualcomm
Selected port: COM41
Selected model: D850
Reading info...
Model ID: LG-D850
IMEI: 000000-00-000000-0
Android version: 4.4.2
Battery level: 100%
Mode: Normal
Firmware compiled date: May 21 2014
Firmware compiled time: 02:00:00
Firmware released date: Jun 20 2014
Firmware released time: 09:52:24
SW Version: MPSS.DI.2.0.1.c1.13-00009-M8974AAAAANPZM-1
SPC: 000000
Fixing IMEI...
New IMEI: 014065-00-67-----
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually Power phone OFF, press and hold "Vol+" button and connect the cable
3. Connect cable and press "Ok" button.
Initializing flash...OK
Reading partition...OK
Reading security area...OK
Backup saved to "D850_000000000000000_03-10-2015_08-36-57.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LG-D850 at port COM41
Error code: Z1AL3CAS2Q
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Old 10-03-2015, 15:04   #6 (permalink)
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Tried again keep fail when do manual download mode. I then tried again but plug into box USB port then its work.

Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually Power phone OFF, press and hold "Vol+" button and connect the cable
3. Connect cable and press "Ok" button. another time using USB on box and now its work
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Old 10-03-2015, 15:16   #7 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,850
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,413
Please check your PM, we have sent You a test Software version. Repeat the operation with test Software and post here the result.
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