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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 01-20-2017, 21:08   #1 (permalink)
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LG H791 screen or bootloader lock help


When power up the phone after google logo loading its ask for pin I am not sure that a bootloader lock that I already do factory reset.

I do bootloader unlock but I can't what model should i put the phone on it?

Code:
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM268
Selected model: H791
Reading info...
Model ID: LGH791
IMEI: 353627-07-391030-2
Android version: 
Battery level: 100%
Mode: Emergency
Initializing flash...OK
SW version: LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-16G-MDA89E-
US
LAF Version: 1.2
Product ID: YE05S151026000538
IMEI: 353627-07-391030-2
Target operator: GOOGLE
Hardware:  
Performed by 2.4.0 software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM268
Selected model: H791
Reading info...
Model ID: LGH791
IMEI: 353627-07-391030-2
Android version: 
Battery level: 100%
Mode: Emergency
Initializing flash...OK
SW version: LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-16G-MDA89E-
US
LAF Version: 1.2
Product ID: YE05S151026000538
IMEI: 353627-07-391030-2
Target operator: GOOGLE
Hardware:  
This operation is not supported in emergency mode!
Performed by 2.4.0 software version.
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Old 01-20-2017, 22:10   #2 (permalink)
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I try Reset FRP Lock and phone freeze on google logo loading
Code:
Welcome to Octoplus/Octopus Box LG Software version 2.4.7
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM18
Selected model: H791
Please, put the phone into download mode manually (Power phone OFF, 
press and hold "Vol+" button and connect the cable).
Reading info...
Model ID: LGH791
IMEI: 353627-07-391030-2
Android version: 
Battery level: 97%
SW Version: LGH791AT-00-V10f-NXS-XXX-OCT-0
Mode: Emergency
Initializing flash...OK
SW version: LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-16G-MDA89E-
US
Android version: 6.0
LAF Version: 1.2
Product ID: YE05S151026000538
IMEI: 353627-07-391030-2
Target operator: GOOGLE
Hardware:  
Reading partitions...OK
Resetting FRP Lock...OK
Resetting screen lock successfully completed!
Performed by 2.4.7 Software version.

I am downloading now flash file to flash LGH791AT-00-V10n-NXS-XXX-Nov....
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Old 01-20-2017, 22:35   #3 (permalink)
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request this file add to support please

"LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-16G-MDA89E-
US"
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Old 01-21-2017, 09:34   #4 (permalink)
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Hello.

Currently we don't have such firmware. If we manage to find it - file will be available in the Support Area.
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Old 03-14-2017, 00:32   #5 (permalink)
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I still waiting to flash phone back to normal
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Old 03-14-2017, 00:46   #6 (permalink)
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Medusa box can solve my problems?
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Old 03-14-2017, 09:48   #7 (permalink)
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Quote:
Originally Posted by chris2007 View Post
Medusa box can solve my problems?
Unfortunately, this phone model is not supported at the moment.

Last edited by Octopus box; 03-14-2017 at 10:13.
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Old 03-14-2017, 12:45   #8 (permalink)
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Try to reflash the phone with firmware from the Support Area, after post here full Software log.
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Old 03-14-2017, 22:01   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Unfortunately, this phone model is not supported at the moment.
true that not support I check it
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Old 03-14-2017, 22:09   #10 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Try to reflash the phone with firmware from the Support Area, after post here full Software log.

Code:
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM13
Selected model: H791
Reading info...
Model ID: LGH791
IMEI: 353627-07-391030-2
Android version: 
Battery level: 40%
SW Version: LGH791AT-00-V10f-NXS-XXX-OCT-0
Mode: Emergency
Initializing flash...OK
SW version: LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-16G-MDA89E-
US
Android version: 6.0
LAF Version: 1.2
Product ID: YE05S151026000538
IMEI: 353627-07-391030-2
Target operator: GOOGLE
Hardware:  
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones, 
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any 
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your 
computer during the flashing!
Opening "LGH791AT-00-V10n-NXS-XXX-NOV-23-2015-32G-
FACTORY.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing pmic...OK
Writing sbl1...OK
Writing tz...OK
Writing sdi...OK
Writing hyp...OK
Writing rpm...OK
Writing aboot...OK
Writing sbl1bak...OK
Writing pmicbak...OK
Writing tzbak...OK
Writing hypbak...OK
Writing rpmbak...OK
Writing abootbak...OK
Writing sec...OK
Writing persist...OK
Writing imgdata...OK
Writing laf...OK
Writing keymaster...OK
Writing cmnlib...OK
Writing keymasterbak...OK
Writing cmnlibbak...OK
Writing oem...OK
Writing boot...OK
Writing recovery...OK
Writing vendor...OK
Writing cache...OK
Writing system...OK
Writing userdata...OK
Writing BackupGPT...OK
Reading partitions...OK
Formating RCT...Failed!
Formating MPT...Failed!
Finalizing...OK
Writing firmware done!
Performed by 2.4.7 Software version.
Its display that phone has been programme with different operations

the phone restart the freeze on "WARNING.. Not Support QEM = 0"
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Old 03-15-2017, 08:54   #11 (permalink)
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Now try to re-flash your device using "Nexus Root Toolkit".
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Old 03-16-2017, 22:53   #12 (permalink)
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how can I flash with .oct flash file?
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Old 03-17-2017, 08:46   #13 (permalink)
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Now try to re-flash your device using "Nexus Root Toolkit, You can download stock firmware through that Software.
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Old 03-28-2017, 02:38   #14 (permalink)
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I keep try to flash when phone reboot doen't goes to normal to enable debug so can you help what steps because I try but not help for me

Code:
Nexus Root Toolkit v2.1.9

Masterlists:
- LatestToolkitFiles.ini	3150
- AndroidDeviceListFull.ini	3150
- AndroidDeviceListFlash.ini	3150

BULLHEAD-BULLHEAD: Android 7.1.1 - Build: NMF26F

Live log initiated [2017-03-28]:


Checking ADB/FASTBOOT Connectivity
adb devices
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
fastboot devices
00e950c7d9b9d10c	fastboot
Refreshing adb server...
adb devices

 + Fastboot Device Connected

 + Bootloader Status: Locked.
adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
Checking bootloader unlock ability:
 + OEM Unlocking Disabled

Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
 + Fastboot Device Connected

Rebooting your device...
Waiting for your device...
Device Detected
Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices

Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
 + Fastboot Device Connected

 + Bootloader Status: Locked.
adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
Checking bootloader unlock ability:
 + OEM Unlocking Disabled

Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
 + Fastboot Device Connected

Rebooting your device...
Waiting for your device...
Device Detected
Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices

Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices

Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
 + Fastboot Device Connected

 + Bootloader Status: Locked.
Attempting to automatically enable this feature
adb shell input keyevent 7

adb shell input keyevent 7

adb shell input keyevent 7

adb shell input keyevent 7

Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
 + Fastboot Device Connected

Rebooting your device...
Waiting for your device...
Device Detected
Checking OEM Unlockable Status:
 + Status: Disabled
Copied to clipboard.
Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices

Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
 + Fastboot Device Connected

 + Bootloader Status: Locked.
adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
Checking bootloader unlock ability:
 + OEM Unlocking Disabled

Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
 + Fastboot Device Connected

Rebooting your device...
Waiting for your device...
Device Detected
Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices

#### Procedure Cancelled ####
Attempting to automatically enable this feature
 + OEM Unlocking Canceled
adb devices

fastboot devices

adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
Checking bootloader unlock ability:
 + OEM Unlocking Disabled

Checking ADB/FASTBOOT Connectivity
adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
 + Fastboot Device Connected

Rebooting your device...
Waiting for your device...
Device Detected
Attempting to automatically enable this feature
 + OEM Unlocking Canceled
adb devices

fastboot devices

adb devices

fastboot devices
00e950c7d9b9d10c	fastboot
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Old 03-28-2017, 08:15   #15 (permalink)
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Try to re-flash the device with V10f firmware from the Support Area. Post here full Software log.

Last edited by Octopus box; 03-28-2017 at 08:28.
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