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Old 05-30-2020, 15:42   #1 (permalink)
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Smile LG K40 X420HM stucked on logo / imei repair [Solved]


Hi Octo team... LG X420HM stucked on logo afetr imei repair with latest version LG OCtoplus. No try to reflash. I can enter in download mode Please help


Welcome to Octoplus /Octopus Box LG Software version 3 .0 .2 .01
Card S /N : 000000 8F0E
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port:
Selected baudrate: 921600
Selected model: X420HM
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Model ID: LM-X420HM
Platform: mt6765
Android version: 8.1.0
SW version: LMX420HMAT -00 -V10f -SCA -XXX -AUG -05-2019+0
LAF Version: 1.1
Product ID: 97BMAD32BTG205DE6
IMEI: 353389-10-209398-6
Target operator: LAO
Hardware: rev_11
Battery level: 88%
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353389-10-209398-6
Bluetooth address: AC:F6:F7:86:9A:C8
Wi-Fi MAC address: AC:F6:F7:F4:F0:76
SPC: 000000
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?

Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: yw6zlyc
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 350 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Fixing IMEI...
New IMEI A: 353109-08-217408-9
Reading security area...OK
Backup saved to "X420HM_353389102093986_29-05-2020_16-51-15 .EEP"
Patching security...
Writing security area...
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Removing write protection...
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OKOK
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Restore write protection...
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OKOK
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Restore write protection...
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OKOK
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Restore write protection...
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OKOK
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
IMEI successfully fixed!
Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
Performed by 3.0.2. 01 Software version.
 
Old 06-01-2020, 07:40   #2 (permalink)
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Hello.

We've added You one more attempt, please repeat operation again
 
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Old 06-01-2020, 15:44   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

We've added You one more attempt, please repeat operation again
Now it's working... Thanks!!!!!!!!
 
Old 06-02-2020, 19:49   #4 (permalink)
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hi my friends, same problem, please help:

Welcome to Octoplus/Octopus Box LG Software version 3.0.2.02
Card S/N : 000001802B
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port:
Selected baudrate: 921600
Selected model: X420HM
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable
(with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Model ID: LM-X420HM
Platform: mt6765
Android version: 8.1.0
SW version: LMX420HMAT-01-V10e-704-01-AUG-05-2019+0
LAF Version: 1.1
Product ID: HB94UMAD32AKHB0212C
IMEI: 353389-10-114265-1
Target operator: LAO
Hardware: rev_11
Battery level: 81%
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353389-10-114265-1
Bluetooth address: AC:F6:F7:13:0C:44
Wi-Fi MAC address: 64:C2E:7C:B8:FA
SPC: 000000
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: cghond00504
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Unlock" operation you need to have 100 credits.
Performed by 3.0.2.02 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: gustavo00504
Authorizing...OK
Checking balance...OK
Your balance: 300 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port:
Selected baudrate: 921600
Selected model: X420HM
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable
(with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Model ID: LM-X420HM
Platform: mt6765
Android version: 8.1.0
SW version: LMX420HMAT-01-V10e-704-01-AUG-05-2019+0
LAF Version: 1.1
Product ID: HB94UMAD32AKHB0212C
IMEI: 353389-10-114265-1
Target operator: LAO
Hardware: rev_11
Battery level: 84%
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353389-10-114265-1
Bluetooth address: AC:F6:F7:13:0C:44
Wi-Fi MAC address: 64:C2E:7C:B8:FA
SPC: 000000
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: gustavo00504
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 300 credits.
To perform "Unlock" operation you need to have 100 credits.
Reading security area...OK
Backup saved to "X420HM_353389101142651_02-06-2020_12-
19-03.EEP"
Unlocking...OK
Writing security area...
Reconnecting phone...
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Prepairing for change protect status...
Reconnecting phone...
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Removing write protection...OK
Reconnecting phone...
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Reconnecting phone...
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Prepairing for change protect status...
Reconnecting phone...
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Reconnecting phone...
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Reconnecting phone...
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Reconnecting phone...
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Reconnecting phone...
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Reconnecting phone...
Phone found at port COM26
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Phone successfully unlocked!
Warning: If your device were stuck at logo, after operation was
completed, then please, don't reflash your device, first contact with
Support via Skype or create thread at forum!
Performed by 3.0.2.02 Software version.
 
Old 06-03-2020, 07:46   #5 (permalink)
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We've added You one more attempt, plesae downloda and install Octoplu LG tool 3.0.2.2 version from Support Area and repeat operation again
 
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Old 06-05-2020, 01:02   #6 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We've added You one more attempt, plesae downloda and install Octoplu LG tool 3.0.2.2 version from Support Area and repeat operation again
thanks my friend !!!!!!!!!!
 
Old 06-17-2020, 02:13   #7 (permalink)
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Same problem here.

Help me please

Welcome to Octoplus/Octopus Box LG Software version 3.0.2.02
Card S/N : 000001C674
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM4
Selected baudrate: 921600
Selected model: X420HM
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Model ID: LM-X420HM
Platform: mt6765
Android version: 8.1.0
SW version: LMX420HMAT-01-V10b-704-01-MAY-07-2019+0
LAF Version: 1.1
Product ID: 97NMAD32C01G020JA
IMEI: 353389-10-211766-0
Target operator: LAO
Hardware: rev_11
Battery level: 8%
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353389-10-211766-0
Bluetooth address: AC:F6:F7:89:4B:6D
Wi-Fi MAC address: AC:F6:F7:FF:42:3B
SPC: 000000
--------------------------------------------------------------------------------
Performed by 3.0.2.02 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM4
Selected baudrate: 921600
Selected model: X420HM
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Model ID: LM-X420HM
Platform: mt6765
Android version: 8.1.0
SW version: LMX420HMAT-01-V10b-704-01-MAY-07-2019+0
LAF Version: 1.1
Product ID: 97NMAD32C01G020JA
IMEI: 353389-10-211766-0
Target operator: LAO
Hardware: rev_11
Battery level: 8%
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353389-10-211766-0
Bluetooth address: AC:F6:F7:89:4B:6D
Wi-Fi MAC address: AC:F6:F7:FF:42:3B
SPC: 000000
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: eddync007
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Unlock" operation you need to have 100 credits.
Performed by 3.0.2.02 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: eddync007
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM4
Selected baudrate: 921600
Selected model: X420HM
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Model ID: LM-X420HM
Platform: mt6765
Android version: 8.1.0
SW version: LMX420HMAT-01-V10b-704-01-MAY-07-2019+0
LAF Version: 1.1
Product ID: 97NMAD32C01G020JA
IMEI: 353389-10-211766-0
Target operator: LAO
Hardware: rev_11
Battery level: 9%
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353389-10-211766-0
Bluetooth address: AC:F6:F7:89:4B:6D
Wi-Fi MAC address: AC:F6:F7:FF:42:3B
SPC: 000000
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: eddync007
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Reading security area...OK
Backup saved to "X420HM_353389102117660_16-06-2020_19-00-10.EEP"
Unlocking...OK
Writing security area...
Reconnecting phone...
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Prepairing for change protect status...
Reconnecting phone...
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Removing write protection...OK
Reconnecting phone...
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Reconnecting phone...
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Prepairing for change protect status...
Reconnecting phone...
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Reconnecting phone...
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Reconnecting phone...
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Reconnecting phone...
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Reconnecting phone...
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Reconnecting phone...
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Phone successfully unlocked!
Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
Performed by 3.0.2.02 Software version.
 
Old 06-17-2020, 07:55   #8 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,813
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We've added You one more attempt, please download and install latest test Software Octoplus LG tool 3.0.2.3 version from Support Area and repeat operation again
 
Old 06-17-2020, 17:14   #9 (permalink)
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Quote:
Originally Posted by Octopus box View Post
We've added You one more attempt, please download and install latest test Software Octoplus LG tool 3.0.2.3 version from Support Area and repeat operation again
i tried 2 times, now i get this error.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: eddync007
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Writing security area...Failed!
LAF Error: 00000000.
Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
Performed by 3.0.2.03 Software version.
 
Old 06-17-2020, 17:22   #10 (permalink)
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Join Date: Jul 2009
Location: Honduras
Posts: 88
Member: 1078279
Status: Offline
Sonork: 100.1608730
Thanks Meter: 8
Quote:
Originally Posted by eddync_007 View Post
i tried 2 times, now i get this error.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: eddync007
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Writing security area...Failed!
LAF Error: 00000000.
Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
Performed by 3.0.2.03 Software version.


i repply myself,


i retried after reboot my pc and it's Solved now.

Thank you team

Checking data...OK
Platform: LG MTK
Selected port: COM4
Selected baudrate: 921600
Selected model: X420HM
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.Canceled!
Performed by 3.0.2.03 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM4
Selected baudrate: 921600
Selected model: X420HM
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM70
Mode: Emergency
Initializing flash...OK
Model ID: LM-X420HM
Platform: mt6765
Android version: 8.1.0
SW version: LMX420HMAT-01-V10b-704-01-MAY-07-2019+0
LAF Version: 1.1
Product ID: 97NMAD32C01G020JA
IMEI: 353389-10-211766-0
Target operator: LAO
Hardware: rev_11
Battery level: 15%
Reading partitions...OK
Checking security...
Checking security passed!
--------------------------------------------------------------------------------
IMEI: 353389-10-211766-0
Bluetooth address: AC:F6:F7:89:4B:6D
Wi-Fi MAC address: AC:F6:F7:FF:42:3B
SPC: 000000
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: eddync007
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Reading security area...OK
Backup saved to "X420HM_353389102117660_17-06-2020_10-17-45.EEP"
Unlocking...OK
Writing security area...
Initializing flash...OK
Writing security area...OK
Initializing flash...OK
Erasing part 1...OK
Initializing flash...OK
Erasing part 2...OK
Initializing flash...OK
Prepairing for change protect status...
Initializing flash...OK
Restore write protection...OK
Initializing flash...OK
Reading partitions...OK
Phone successfully unlocked!
Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
Performed by 3.0.2.03 Software version.
 
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