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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 10-15-2021, 14:01   #1 (permalink)
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LG K500MM v10r Unlock Fail With Octoplus LG [Answered]


Hola colegas, el log lo adjunto porque no me ponerlo directo, saludos.
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File Type: txt 13-10-2021_20-53-56.log.txt (5.1 KB, 5 views)
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Old 10-15-2021, 14:38   #2 (permalink)
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Hello.

Please install latest test software version then perform factory reset and try again unlock operation. Post here result.

By the way, in a future please explain your problem more detail english written form.
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Old 10-20-2021, 14:31   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please install latest test software version then perform factory reset and try again unlock operation. Post here result.

By the way, in a future please explain your problem more detail english written form.
Sorry, but i'm cuban and don't speak English very well.
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Old 10-21-2021, 06:59   #4 (permalink)
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Quote:
Originally Posted by Edgar890913 View Post
Sorry, but i'm cuban and don't speak English very well.
  1. Download and install latest test 3.1.5.02 software version from Support Area (Path: /Soft/Octoplus LG/TEST SOFTWARE/install_octoplus_octopus_LG_3.1.5.02.exe)
  2. Perform Factory Reset;
  3. Repeat Unlock operation again and send us results. We will check it.
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To access Support Area, press "Go to support" button on "Support & options" tab of the Software.
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