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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 10-12-2020, 08:28   #1 (permalink)
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LG K9 LMX210ZM Unlock error [Answered]


Hello team i want to unlock LG K9 model number is LMX210ZM




i try to unlock but showing this error




please help team thx







Quote:
Welcome to Octoplus/Octopus Box LG Software version 3.0.5.03
Card S/N : 0000012085
--------------------------------------------------------------------------------
Work ID: 00000000000B6123
Platform: LG Qualcomm
Selected port: COM262
Selected model: LMX210ZM
Reading info...
Model ID: LM-X210ZM
IMEI: 353454-09-013843-1
Android version: 7.1.2
Battery level: 56%
Mode: Normal
Firmware compiled date: Jun 20 2018
Firmware compiled time: 06:00:00
Firmware released date: Aug 31 2018
Firmware released time: 12:41:12
SW Version: MPSS.JO.3.0.c12-00013-8909_GEN_PACK-1
IMEI: 353454-09-013843-1
Bluetooth address: 88:36:5F:6CA4
Wi-Fi MAC address: 88:36:5F:E0:AB:E2
SPC: 000000
Performed by 3.0.5.03 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000000B612B
Checking data...OK
Platform: LG Qualcomm
Selected port: COM262
Selected model: LMX210ZM
Reading info...
Model ID: LM-X210ZM
IMEI: 353454-09-013843-1
Android version: 7.1.2
Battery level: 56%
Mode: Normal
Firmware compiled date: Jun 20 2018
Firmware compiled time: 06:00:00
Firmware released date: Aug 31 2018
Firmware released time: 12:41:12
SW Version: MPSS.JO.3.0.c12-00013-8909_GEN_PACK-1
IMEI: 353454-09-013843-1
Bluetooth address: 88:36:5F:6CA4
Wi-Fi MAC address: 88:36:5F:E0:AB:E2
SPC: 000000
Unlocking...
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210ZM_353454090138431_12-10-2020_09-15-59.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Detecting writing method...
LAF Error: 80000121.
Trying second method...
Trying third method...Failed!
Reading security area...Failed!
LAF Error: 00000000.
Unlock operation is currently not supported for your phone's firmware.
Backup saved to
"LMX210ZM_353454090138431_12-10-2020_09-18-41.SEC"
Performed by 3.0.5.03 Software version.
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Old 10-12-2020, 08:58   #2 (permalink)
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Hello.

As you can see from the software log:

Quote:
Unlock operation is currently not supported for your phone's firmware.
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Old 10-12-2020, 10:56   #3 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello.

As you can see from the software log:





yes i can see it so which version i have to use for unlock this phone

and phone is very old its not new model.
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Old 10-12-2020, 11:08   #4 (permalink)
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LG LS777 unlock done but still network locked



Welcome to Octoplus/Octopus Box LG Software version 3.0.5.03
Card S/N : 0000012085
--------------------------------------------------------------------------------
Work ID: 00000000000B81C3
Platform: LG Qualcomm
Selected port: COM3
Selected model: LS777
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS777
Phone firmware version: LGLS777AT-00-ZVD-SPR-US-MAY-29-2018-ARB02+01
Short firmware version: ZVD
Kernel version: 3.18.31-perf-g4cece5a (lgmobile@sbs28) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Tue May 29 11:35:38 CST 201
Android version: 7.0
Hardware: Qualcomm Technologies, Inc MSM8940 0
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 3.0.5.03 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000000B8221
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: LS777
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS777
Phone firmware version: LGLS777AT-00-ZVD-SPR-US-MAY-29-2018-ARB02+01
Short firmware version: ZVD
Kernel version: 3.18.31-perf-g4cece5a (lgmobile@sbs28) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Tue May 29 11:35:38 CST 201
Android version: 7.0
Hardware: Qualcomm Technologies, Inc MSM8940 0
Unlock operation is currently not supported for your phone's firmware.
Sending exploit...OK

Executing exploit...OK
Unlocking...
Phone successfully unlocked!
Rebooting phone...

Performed by 3.0.5.03 Software version.



solution please thx
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Old 10-12-2020, 12:17   #5 (permalink)
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Quote:
Originally Posted by TALHAGSM View Post
yes i can see it so which version i have to use for unlock this phone

and phone is very old its not new model.
Please put the phone into download mode and do Read info, post here log.
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Old 10-12-2020, 12:19   #6 (permalink)
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Quote:
Originally Posted by TALHAGSM View Post
LG LS777 unlock done but still network locked



Welcome to Octoplus/Octopus Box LG Software version 3.0.5.03
Card S/N : 0000012085
--------------------------------------------------------------------------------
Work ID: 00000000000B81C3
Platform: LG Qualcomm
Selected port: COM3
Selected model: LS777
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS777
Phone firmware version: LGLS777AT-00-ZVD-SPR-US-MAY-29-2018-ARB02+01
Short firmware version: ZVD
Kernel version: 3.18.31-perf-g4cece5a (lgmobile@sbs28) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Tue May 29 11:35:38 CST 201
Android version: 7.0
Hardware: Qualcomm Technologies, Inc MSM8940 0
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 3.0.5.03 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000000B8221
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: LS777
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS777
Phone firmware version: LGLS777AT-00-ZVD-SPR-US-MAY-29-2018-ARB02+01
Short firmware version: ZVD
Kernel version: 3.18.31-perf-g4cece5a (lgmobile@sbs28) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Tue May 29 11:35:38 CST 201
Android version: 7.0
Hardware: Qualcomm Technologies, Inc MSM8940 0
Unlock operation is currently not supported for your phone's firmware.
Sending exploit...OK

Executing exploit...OK
Unlocking...
Phone successfully unlocked!
Rebooting phone...

Performed by 3.0.5.03 Software version.



solution please thx
Unfortunately, unlock operation is not supported for ZVD firmware on this phone. Downgrade may lead to damage your phone!
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