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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 07-11-2014, 04:04   #1 (permalink)
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help screen lock Nexus LG E960


i dont need to lose data


Code:
Welcome to Octoplus/Octopus Box LG Software version 1.6.1.1
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM17
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Could not detect mode!
This process can take about 15 minutes. Please, wait...
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM17
Selected model: E960
Searching Diagnostic Ports...OK
Reading info...Failed!
Could not detect mode!
This process can take about 15 minutes. Please, wait...
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Old 07-11-2014, 06:15   #2 (permalink)
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If USB Debuggin Mode is not turned on on your device, currently is not possible to Reset Screen Lock without data losing.
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Old 07-11-2014, 07:04   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
If USB Debuggin Mode is not turned on on your device, currently is not possible to Reset Screen Lock without data losing.


phone its screen lock i can't turn on the USB Debuggin....too bad to clear data..



thanks
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Old 07-11-2014, 08:15   #4 (permalink)
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Try to put the phone into Emergency/Download Mode and then perform Reset Screen Lock operation from this Mode.
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Old 07-11-2014, 08:44   #5 (permalink)
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will post result later


thanks
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