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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-21-2016, 15:19   #1 (permalink)
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Smile Problem with network LG D958 [Solved]


I have problem with g flex d958 after flash with .oct firmware I get me no service all time can't use network please help me octoplus team

Last edited by Octopus box; 01-04-2017 at 07:48.
 
Old 12-21-2016, 15:20   #2 (permalink)
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Hello.

What is exact state of your phone? Why You have decided to re-flash it? Please, post here full Software log, we will check it.
 
Old 12-25-2016, 22:03   #3 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.5.2
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM123
Selected model: D958
Reading info...
Mode: Emergency
Initializing flash...OK
SW version: LGD958AT-00-V20b-CIS-XX-OCT-12-2015+0
Android version: 4.4.2
LAF Version: 1.0
Product ID: PT01S140410000935
IMEI: 359938-05-052139-0
Target operator: OPEN
Hardware: rev_10
--------------------------------------------------------------------------------
Writing phone firmware without real necessity is at your own risk.

Downgrade may lead to phone damage!

Please, make sure the phone's battery is fully charged.
Disconnect all other devices from the computer (including phones,
modems, etc.) and close all other running programs.
To avoid errors in the flashing process, use a clean PC (without any
installed drivers for other Qualcomm-based devices).
You should not run any other programs or attach new devices to your
computer during the flashing!
--------------------------------------------------------------------------------
Opening "LGD958_V20c_00_ARE.oct"...OK
Setting options...OK
Reading partitions...OK
Formating USERDATA...OK
Writing PrimaryGPT...OK
Writing modem...OK
Writing sbl1...OK
Writing dbi...OK
Writing aboot...OK
Writing rpm...OK
Writing boot...OK
Writing tz...OK
Writing persist...OK
Writing recovery...OK
Writing laf...OK
Writing system...OK
Writing BackupGPT...OK
Reading partitions...OK
Formating RCT...OK
Formating MPT...OK
Finalizing...OK
Writing firmware done!
Performed by 2.5.2 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM123
Selected model: D958
Reading info...
Model ID: LG-D958
IMEI: 359938-05-052139-0
Android version: 4.4.2
Battery level: 2%
SW Version: D95820c
Mode: Emergency
Initializing flash...OK
SW version: LGD958AT-00-V20b-CIS-XX-OCT-12-2015+0
Android version: 4.4.2
LAF Version: 1.0
Product ID: PT01S140410000935
IMEI: 359938-05-052139-0
Target operator: OPEN
Hardware: rev_10
Performed by 2.5.2 Software version.
 
Old 12-25-2016, 22:04   #4 (permalink)
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sorry I am late I flashed this phone beacuse the play store was stopped
 
Old 12-26-2016, 08:23   #5 (permalink)
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To repair network, try to make Repair NVM, try to write QCN from the Support Area. Don't forget to create all backups before (NVM, QCN, Security).
 
Old 12-28-2016, 13:38   #6 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.5.2
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM29
Selected model: D958
Reading info...Failed!
Port busy
Performed by 2.5.2 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM29
Selected model: D958
Reading info...Failed!
Port busy
Performed by 2.5.2 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM42
Selected model: D958
Reading info...
Could not detect mode!
Performed by 2.5.2 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM123
Selected model: D958
Reading info...
Model ID: LG-D958
IMEI: 359938-05-056215-4
Android version: 4.4.2
Battery level: 100%
SW Version: D95820c
Mode: Normal
Firmware compiled date: Feb 03 2014
Firmware compiled time: 10:00:00
Firmware released date: Oct 28 2015
Firmware released time: 13:59:44
SW Version: M8974A-AAAANAZM-1.0.190093
IMEI: 359938-05-056215-4
SPC: 000000
Checking data...OK
Writing NVM...OK
NVM succesfully repaired.
Performed by 2.5.2 Software version.
 
Old 12-28-2016, 14:01   #7 (permalink)
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Please, try to write QCN from the Support Area. Don't forget to create all backups before (NVM, QCN, Security). Post here full Software log.
 
Old 12-28-2016, 14:45   #8 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.5.2
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM123
Selected model: D958
Reading info...
Model ID: LG-D958
IMEI: 359938-05-017784-7
Android version: 4.4.2
Battery level: 100%
SW Version: D95820c
Mode: Normal
Firmware compiled date: Feb 03 2014
Firmware compiled time: 10:00:00
Firmware released date: Oct 28 2015
Firmware released time: 13:59:44
SW Version: M8974A-AAAANAZM-1.0.190093
IMEI: 359938-05-017784-7
SPC: 000000
Performed by 2.5.2 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM123
Selected model: D958
Reading info...
Model ID: LG-D958
IMEI: 359938-05-017784-7
Android version: 4.4.2
Battery level: 100%
SW Version: D95820c
Mode: Normal
Firmware compiled date: Feb 03 2014
Firmware compiled time: 10:00:00
Firmware released date: Oct 28 2015
Firmware released time: 13:59:44
SW Version: M8974A-AAAANAZM-1.0.190093
IMEI: 359938-05-017784-7
SPC: 000000
Selecting output file...OK
Destination file: "D958_359938050177847_28-12-2016_14-52-37.qcn"
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Performed by 2.5.2 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM123
Selected model: D958
Reading info...
Model ID: LG-D958
IMEI: 359938-05-017784-7
Android version: 4.4.2
Battery level: 100%
SW Version: D95820c
Mode: Normal
Firmware compiled date: Feb 03 2014
Firmware compiled time: 10:00:00
Firmware released date: Oct 28 2015
Firmware released time: 13:59:44
SW Version: M8974A-AAAANAZM-1.0.190093
IMEI: 359938-05-017784-7
SPC: 000000
Selecting input file...OK
Source file: "d958.qcn"
Do You want to write IMEI from QCN file
or to leave current IMEI?
Write IMEI from QCN file!
Send SPC...OK
Writing QCN...
The ESN in QCN file and the phone do not match.
Do you still want to write this file?
Writing Roaming List 0...OK
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!
Performed by 2.5.2 Software version.
 
Old 12-28-2016, 15:44   #9 (permalink)
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Old 12-28-2016, 19:10   #10 (permalink)
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imei :359938050521390 need firmware compatible with it
 
Old 12-29-2016, 10:29   #11 (permalink)
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We have added firmware (V20c) version to the Support Area, please check it.
 
Old 12-31-2016, 16:12   #12 (permalink)
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after flash imei :000 what should i do now repair imei or what
 
Old 01-03-2017, 09:01   #13 (permalink)
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Please, try to perform Repair IMEI operation, after check phone's network. Post here full Software log.
 
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Old 01-04-2017, 02:32   #14 (permalink)
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Thumbs up

I solved it thanks octopus support you are the best
 
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