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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-05-2020, 20:47   #1 (permalink)
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Smile LG Q60 X525HA imei not repaired [Solved]


Hi Octo... here the log. Credits consumed, imeid not repaired

Welcome to Octoplus/Octopus Box LG Software version 3.0.2.02
Card S/N : 0000008F0E
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM110
Selected baudrate: 921600
Selected model: X525HA
Selected USB connection type
Please, disconnect cable, power phone OFF, connect P999 cable
(with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Model ID: LM-X525HA
Platform: mt6765
Android version: 9
SW version: LMX525HAAT-00-V10c-SCA-XXX-SEP-18-2019+0
LAF Version: 1.1
Product ID: 971EAN67BJ6P02BW7
IMEI: 355498-10-132584-0
Target operator: LAO
Hardware: rev_10
Battery level: 43%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 355498-10-132584-0
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: yw6zlyc
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 350 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Fixing IMEI...
New IMEI A: 353109-08-217408-9
Patching security...
Writing security area...
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Prepairing for change protect status...
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Removing write protection...OK
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...Failed!
Reconnecting phone...
Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power"
buttons.
3. Hold "Vol+" until phone enter in Download mode, then press
"OK" button.
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Prepairing for change protect status...
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Restore write protection...OK
Reconnecting phone...
Phone found at port COM111
Mode: Emergency
Initializing flash...OK
Reading partitions...OK
IMEI successfully fixed!
Warning: If your device were stuck at logo, after operation was
completed, then please, don't reflash your device, first contact with
Support via Skype or create thread at forum!
Performed by 3.0.2.02 Software version.
 
Old 06-06-2020, 08:48   #2 (permalink)
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Hello.

We've added You one more attempt, please download and install Octoplus LG tool 3.0.2.3 version from Support Area and repeat operation again
 
Old 06-16-2020, 16:50   #3 (permalink)
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now it's working. Thanks
 
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