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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-27-2022, 16:07   #1 (permalink)
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LG Q630N imei repair done but old imei remain [Answered]


Welcome to Octoplus/Octopus Box LG Software version 3.2.1.03
Card S/N : 0001047B79
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 00000000019AE9C7
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 0
Selected model: Q630N
Checking Resource File...
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: cahudharysahab
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Put the phone into Brom mode:
1. Attach testpoint as shown in Help manual.
2. Connect USB cable.
3. Release testpoint after 3-5 seconds.
Found port COM150
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM150
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Failed!
Performed by 3.2.1.03 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 00000000019AE9F2
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 0
Selected model: Q630N
Checking Resource File...
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: cahudharysahab
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Put the phone into Brom mode:
1. Attach testpoint as shown in Help manual.
2. Connect USB cable.
3. Release testpoint after 3-5 seconds.
Found port COM8
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 59640 Mb
eMMC flash chip: .15010044.48364441.42049262.90544747
eMMC flash chip: Unknown: DH6DAB
Internal RAM size: 232 Kb
External RAM size: 4096 Mb
Reading partitions...
Reading info...
Brand: lge
Manufacturer: LGE
Model: LM-Q630N
Device: mdh40lm
Android version: 11
SW version: LMQ630NAT-00-V30p-KT-KR-OCT-24-2022+0
IMEI: 354179-11-114771-0
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "Q630N_354179111147710_27-12-2022_19-59-46.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in modems
section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
New IMEI A: 354179-11-114771-0
Finalizing...
Rebooting phone...
IMEI successfully fixed!
Performed by 3.2.1.03 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 000000000196CF36
Checking data...OK
Platform: LG MTK
Selected port: COM127
Selected baudrate: 0
Selected model: Q630N
Checking Resource File...
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: cahudharysahab
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "" operation you need to have 100 credits.
Connection with server was lost!
Performed by 3.2.1.03 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 000000000196CF78
Checking data...OK
Platform: LG MTK
Selected port: COM127
Selected baudrate: 0
Selected model: Q630N
Checking Resource File...
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: cahudharysahab
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Connection with server was lost!
Performed by 3.2.1.03 Software version.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 000000000196CF8E
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 0
Selected model: Q630N
Checking Resource File...
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: cahudharysahab
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Connection with server was lost!
Performed by 3.2.1.03 Software version.

my 100 credit detected but remain OLD IMEI.
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Old 12-27-2022, 16:19   #2 (permalink)
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Hello.

As we see from the software log you write the old Imei

Quote:
IMEI: 354179-11-114771-0
Quote:
New IMEI A: 354179-11-114771-0
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Old 12-27-2022, 16:34   #3 (permalink)
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dear respected sir. i wrote new imei, but software logs said new imei repair but software new imei is same as old imei with already in mobile. software didnt change or repair new imei who i give in imei tab.
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Old 12-28-2022, 12:01   #4 (permalink)
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We added you one more attempt.

You can try to perform Repair Imei operation once again then post here result.
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Old 12-28-2022, 12:04   #5 (permalink)
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dear respected sir, customer took back his mobile.. i am very sorry for this
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