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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 10-13-2020, 16:01   #1 (permalink)
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lg q730tm stuck at logo [Answered]


Welcome to Octoplus/Octopus Box LG Software version 3.0.5.03
Card S/N : 0100088468
Selected USB connection type
--------------------------------------------------------------------------------
Work ID: 00000000000CCB28
--------------------------------------------------------------------------------
Platform: LG MTK
Selected port: COM69
Selected baudrate: 921600
Selected model: Q730TM
Please, disconnect cable, power phone OFF, connect P999 cable
(with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM68
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q730TM
Platform: mt6765
Android version: 10
SW version: LMQ730TM3AT-00-V10i-310-120-JUL-02-2020-
ARB00+0
LAF Version: 1.1
Product ID: LS03S200723001558
IMEI: 354527-11-458470-3
Target operator: LAO
Hardware: rev_11
Battery level: 56%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 354527-11-458470-3
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Performed by 3.0.5.03 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: maxpatri9
Authorizing...OK
Checking balance...OK
Your balance: 10 credits.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: maxpatri9
Authorizing...OK
Checking balance...OK
Your balance: 110 credits.
Selected USB connection type
--------------------------------------------------------------------------------
Work ID: 00000000000CCC3B
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG MTK
Selected port: COM69
Selected baudrate: 921600
Selected model: Q730TM
Please, disconnect cable, power phone OFF, connect P999 cable
(with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and
connect USB cable.
Phone found at port COM68
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q730TM
Platform: mt6765
Android version: 10
SW version: LMQ730TM3AT-00-V10i-310-120-JUL-02-2020-
ARB00+0
LAF Version: 1.1
Product ID: LS03S200723001558
IMEI: 354527-11-458470-3
Target operator: LAO
Hardware: rev_11
Battery level: 56%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 354527-11-458470-3
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Creating EEPROM backup...OK
Initializing flash...OK
Reading security area...
Backup saved to "Q730TM_354527114584703_13-10-2020_10-
47-48.EEP"
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: maxpatri9
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 110 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Reading partitions...OK
Prepairing for change protect status...
Initializing flash...OK
Removing write protection...OK
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Initializing flash...OK
Erasing part 2...OK
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Initializing flash...OK
Restore write protection...OK
Initializing flash...OK
Reading partitions...OK
Phone successfully unlocked!
Warning: If your device were stuck at logo, after operation was
completed, then please, don't reflash your device, first contact with
Support via Skype or create thread at forum!
Performed by 3.0.5.03 Software version.
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Old 10-13-2020, 16:54   #2 (permalink)
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Hello.

Please, try to do Hard Reset via button combination, after check phone's work
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