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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-19-2022, 15:09   #1 (permalink)
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LG v510n Repair Imei [Answered]


Sir, I wrote to the support by email and I did not receive a response from you, my email is [email protected], please, I require your attention to solve my problem, thanks

loss of credits when changing imei LG v510n and gave an error and consumed the credits.

LOG:
Welcome to Octoplus/Octopus Box LG Software version 3.1.6
Card S/N : 0001096274
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: ckyyn2y
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Work ID: 0000000001862F66
Checking data...OK
Platform: LG Qualcomm
Selected port: COM20
Selected model: V510N
Reading info...
Could not detect mode!
Performed by 3.1.6 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM20
Selected model: V510N
Reading info...Canceled!
Performed by 3.1.6 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000001862FB3
Performed by 3.1.6 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000001862FB8
Checking data...OK
Platform: LG Qualcomm
Selected port: COM8
Selected model: V510N
Reading info...
Model ID: LM-V510N
IMEI: 358655-10-403387-2
Android version: 11
Battery level: 63%
Mode: Normal
Firmware compiled date: May 14 2021
Firmware compiled time: 18:00:00
Firmware released date: Dec 3 2021
Firmware released time: 12:43:28
SW Version: MPSS.HE.1.5.3.c1-00125-SM8150_GENFUSION_PACK-1.400300.8
IMEI: 358655-10-403387-2
SPC: 000000
Fixing IMEI...
New IMEI: 860422-04-412161-9
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-V510N
Phone firmware version: LMV510NAT-00-V30g-LAO-COM-DEC-03-2021+0
Kernel version: 4.14.190-perf+ (jenkins@MCSBS8R2) (clang version 10.0.7 for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315) #1 SMP PREEMPT Fri Dec 3 13:15:24 KST 202
Android version: 11
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64)
Target operator: LGU
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: ckyyn2y
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Sending loader...
Prepairing for change protect status...OK
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Platform: msmnile
SW version: LMV510NAT-00-V30g-LGU-KR-DEC-03-2021+0
Android version: 11
LAF Version: 1.1
Product ID: VS01S191024002874
IMEI: 358655-10-403387-2
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".

Found port COM122
Connecting...OK
Sending loader...OK
Reconnecting phone...OK
Checking request...
Request has been successfully sent!
Obtaining response...OK
Reading partitions...
ERROR :No active document
Rebooting phone...
Performed by 3.1.6 Software version.
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Old 03-19-2022, 17:21   #2 (permalink)
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Hello.

We added you one more attempt.

Please, download and install latest software version 3.1.7 then perform operation again follow software manual. Perform correctly these steps:

Quote:
Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".
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