LG V60 imei repair issue [Answered]

[dilbarkhan]

Hi Octopus Box Team I Was Repairing IMEI LG V60 V600VM During Repair in Last Step Connection was Lost IMEI is 000000
And My 120 Credits Wasted

.........Log

Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\06-02-2023_08-13-20.log" created.
2/6/2023 8:13:23 AM > Searching for server...
2/6/2023 8:13:26 AM > Trying to ping server...0
2/6/2023 8:13:34 AM > Trying to ping server...12/6/2023 8:13:34 AM > ok
2/6/2023 8:13:34 AM > Trying connect to server...
2/6/2023 8:13:35 AM > Searching installed cards...
2/6/2023 8:13:35 AM > Found card with s/n: 0005765A
2/6/2023 8:13:35 AM > Server check...
2/6/2023 8:13:36 AM > Server Check succesfull!
2/6/2023 8:13:36 AM > Server Check succesfull!
2/6/2023 8:13:38 AM > Welcome to Octoplus/Octopus Box LG Software version 3.2.1.03
2/6/2023 8:13:38 AM > Card S/N : 000005765A
2/6/2023 8:13:52 AM > INI FUpdateInfo Done!
2/6/2023 8:13:52 AM > INI FShowUpdateInfo start
2/6/2023 8:13:52 AM > INI FShowInfo start
2/6/2023 8:13:52 AM > INI FShowInfo show News Form
2/6/2023 8:15:06 AM > --------------------------------------------------------------------------------
2/6/2023 8:15:06 AM > Connecting to server 0...2/6/2023 8:15:07 AM > OK
2/6/2023 8:15:07 AM > Username: naimat4u
2/6/2023 8:15:07 AM > Authorizing...2/6/2023 8:15:10 AM > OK
2/6/2023 8:15:10 AM > Checking balance...2/6/2023 8:15:11 AM > OK
2/6/2023 8:15:11 AM > Your balance: 260 credits.
2/6/2023 8:18:11 AM > --------------------------------------------------------------------------------
2/6/2023 8:18:11 AM > Connecting to server 0...2/6/2023 8:18:12 AM > OK
2/6/2023 8:18:12 AM > Username: naimat4u
2/6/2023 8:18:12 AM > Authorizing...2/6/2023 8:18:15 AM > OK
2/6/2023 8:18:15 AM > Checking balance...2/6/2023 8:18:17 AM > OK
2/6/2023 8:18:17 AM > Your balance: 260 credits.
2/6/2023 8:20:31 AM > --------------------------------------------------------------------------------
2/6/2023 8:20:31 AM > Transport: Connected
2/6/2023 8:20:32 AM > Authorized.
2/6/2023 8:20:34 AM > Work ID: 0000000001A6D877
2/6/2023 8:20:34 AM > Checking data...2/6/2023 8:20:36 AM > OK
2/6/2023 8:20:36 AM > Platform: LG Qualcomm
2/6/2023 8:20:36 AM > Selected port: COM515
2/6/2023 8:20:36 AM > Selected model: V600VM
2/6/2023 8:20:36 AM > Reading info...
2/6/2023 8:20:36 AM > Found model V600VM30d at port COM515
2/6/2023 8:20:38 AM > Model ID: LM-V600VM
2/6/2023 8:20:38 AM > IMEI: 353271-11-221697-3
2/6/2023 8:20:38 AM > Android version: 12
2/6/2023 8:20:38 AM > Battery level: 38%
2/6/2023 8:20:38 AM > Mode: Normal
2/6/2023 8:20:38 AM > Firmware compiled date: May 10 2022
2/6/2023 8:20:38 AM > Firmware compiled time: 05:00:00
2/6/2023 8:20:38 AM > Firmware released date: Oct 3 2022
2/6/2023 8:20:38 AM > Firmware released time: 15:19:01
2/6/2023 8:20:38 AM > IMEI: 353271-11-221697-3
2/6/2023 8:20:38 AM > Bluetooth address: 00:00:00:00:00:00
2/6/2023 8:20:38 AM > Wi-Fi MAC address: 00:00:00:00:00:00
2/6/2023 8:20:38 AM > SPC: 000000
2/6/2023 8:20:38 AM > Fixing IMEI...
2/6/2023 8:20:38 AM > New IMEI: 865321-06-074252-9
2/6/2023 8:20:38 AM > Connecting to server 0...2/6/2023 8:20:40 AM > OK
2/6/2023 8:20:40 AM > Octopus smart card is present.
2/6/2023 8:20:40 AM > Checking smart card...2/6/2023 8:20:46 AM > OK
2/6/2023 8:20:46 AM > Username: naimat4u
2/6/2023 8:20:46 AM > Authorizing...2/6/2023 8:20:49 AM > OK
2/6/2023 8:20:49 AM > Checking balance...2/6/2023 8:20:50 AM > OK
2/6/2023 8:20:50 AM > Checking operation...2/6/2023 8:20:54 AM > OK
2/6/2023 8:20:54 AM > Sending device information...2/6/2023 8:20:56 AM > OK
2/6/2023 8:20:56 AM > Get credits, needed for current operation...2/6/2023 8:20:57 AM > OK
2/6/2023 8:20:57 AM > Your balance: 260 credits.
2/6/2023 8:20:57 AM > To perform "Repair IMEI" operation you need to have 120 credits.
2/6/2023 8:21:04 AM > Checking Resource File...
2/6/2023 8:21:06 AM > Check FTP file List
2/6/2023 8:21:07 AM > FTP file List is obtained!
2/6/2023 8:21:07 AM > Extracting...
2/6/2023 8:21:15 AM > Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".
2/6/2023 8:21:32 AM > Found port COM30
2/6/2023 8:21:33 AM > Connecting...2/6/2023 8:21:33 AM > OK
2/6/2023 8:21:34 AM > Sending loader...2/6/2023 8:21:52 AM > OK
2/6/2023 8:21:52 AM > Reconnecting phone...2/6/2023 8:21:53 AM > OK
2/6/2023 8:21:55 AM > Checking request...
2/6/2023 8:21:55 AM > Request has been successfully sent!
2/6/2023 8:21:55 AM > Obtaining response...2/6/2023 8:21:55 AM > OK
2/6/2023 8:21:55 AM > Reading partitions...2/6/2023 8:21:56 AM > OK
2/6/2023 8:21:57 AM > Reading data...
2/6/2023 8:21:57 AM > Reading P1...2/6/2023 8:24:44 AM > OK
2/6/2023 8:24:44 AM > Reading P2...2/6/2023 8:27:31 AM > OK
2/6/2023 8:27:31 AM > Reading P3...2/6/2023 8:27:47 AM > OK
2/6/2023 8:27:47 AM > Backup saved to "V600VM_353271112216973_06-02-2023_08-21-57.oct"
2/6/2023 8:27:48 AM > Reading security area...2/6/2023 8:27:54 AM > OK
2/6/2023 8:27:54 AM > Backup saved to "V600VM_353271112216973_06-02-2023_08-27-48.SEC"
2/6/2023 8:27:54 AM > Resetting secutiy area...2/6/2023 8:27:57 AM > OK
2/6/2023 8:27:57 AM > Rebooting phone...
2/6/2023 8:28:01 AM > Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".
2/6/2023 8:29:56 AM > Found port COM30
2/6/2023 8:29:57 AM > Connecting...2/6/2023 8:29:58 AM > OK
2/6/2023 8:29:58 AM > Sending loader...2/6/2023 8:30:17 AM > OK
2/6/2023 8:30:17 AM > Reconnecting phone...2/6/2023 8:30:17 AM > OK
2/6/2023 8:30:19 AM > Checking request...
2/6/2023 8:30:19 AM > Request has been successfully sent!
2/6/2023 8:30:19 AM > Obtaining response...2/6/2023 8:30:19 AM > OK
2/6/2023 8:30:19 AM > Reading partitions...2/6/2023 8:30:20 AM > OK
2/6/2023 8:30:22 AM > Writing data...
2/6/2023 8:30:23 AM > Writing P0...2/6/2023 8:30:32 AM > OK
2/6/2023 8:30:33 AM > Writing P1...2/6/2023 8:30:42 AM > OK
2/6/2023 8:30:42 AM > Rebooting phone...
2/6/2023 8:30:43 AM > Waiting for phone...
2/6/2023 8:31:29 AM > Repairing security...
2/6/2023 8:31:50 AM > Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".
2/6/2023 8:32:27 AM > Found port COM30
2/6/2023 8:32:28 AM > Connecting...2/6/2023 8:32:28 AM > OK
2/6/2023 8:32:28 AM > Sending loader...2/6/2023 8:32:47 AM > OK
2/6/2023 8:32:47 AM > Reconnecting phone...2/6/2023 8:32:47 AM > OK
2/6/2023 8:32:49 AM > Checking request...
2/6/2023 8:32:49 AM > Request has been successfully sent!
2/6/2023 8:32:49 AM > Obtaining response...2/6/2023 8:32:49 AM > OK
2/6/2023 8:32:50 AM > Reading partitions...2/6/2023 8:32:50 AM > OK
2/6/2023 8:32:50 AM > Writing data...
2/6/2023 8:32:52 AM > Writing P1...2/6/2023 8:33:15 AM > OK
2/6/2023 8:33:16 AM > Writing P2...2/6/2023 8:33:39 AM > OK
2/6/2023 8:34:01 AM > Connection with server was lost!
2/6/2023 8:34:01 AM > Writing P3...2/6/2023 8:34:04 AM > OK
2/6/2023 8:34:04 AM > Rebooting phone...
2/6/2023 8:34:04 AM > Performed by 3.2.1.03 Software version.
2/6/2023 8:34:04 AM > Elapsed Time: 12:13:34 AMIMG_20230206_085401.jpg

Sent from my M2007J3SY using Tapatalk

[Octopus support]

Hello

We added one more attempt, try to perform operation once again and send us result, we will check it.