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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 07-07-2020, 07:59   #1 (permalink)
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lg x540emw unlock failed [Answered]


This happened while unlocking the device. My device won't turn on. I also spent 100 credits. I ask the Octoplus team to help me and refund my credit.

https://www.youtube.com/watch?v=ckWaqICvkUo


3.07.2020 10:11:44 > Connecting to server...3.07.2020 10:11:46 > OK
3.07.2020 10:11:46 > Octopus smart card is present.
3.07.2020 10:11:46 > Checking smart card...3.07.2020 10:11:52 > OK
3.07.2020 10:11:52 > Username: dcqlgfz
3.07.2020 10:11:52 > Authorizing...3.07.2020 10:11:54 > OK
3.07.2020 10:11:54 > Checking balance...3.07.2020 10:11:56 > OK
3.07.2020 10:11:56 > Checking operation...3.07.2020 10:12:01 > OK
3.07.2020 10:12:01 > Sending device information...3.07.2020 10:12:02 > OK
3.07.2020 10:12:02 > Get credits, needed for current operation...3.07.2020 10:12:04 > OK
3.07.2020 10:12:04 > Your balance: 100 credits.
3.07.2020 10:12:04 > To perform "Unlock" operation you need to have 100 credits.
3.07.2020 10:12:10 > Unlocking...3.07.2020 10:12:11 > OK
3.07.2020 10:12:11 > Writing security area...
3.07.2020 10:12:16 > Execute : 0x0040
3.07.2020 10:12:16 > Writing cmd...
3.07.2020 10:12:17 > reading cmd...
3.07.2020 10:12:17 > reading cmd...
3.07.2020 10:12:17 > Reconnecting phone...
3.07.2020 10:12:28 > Phone found at port COM68
3.07.2020 10:12:28 > Mode: Emergency
3.07.2020 10:12:28 > Initializing flash...3.07.2020 10:12:30 > OK
3.07.2020 10:12:30 > Writing security area...
3.07.2020 10:12:33 > Execute : 0x00AC
3.07.2020 10:12:33 > Writing cmd...
3.07.2020 10:12:33 > reading cmd...
3.07.2020 10:12:33 > reading cmd...3.07.2020 10:12:33 > OK
3.07.2020 10:12:33 > Reconnecting phone...
3.07.2020 10:12:41 > Phone found at port COM68
3.07.2020 10:12:41 > Mode: Emergency
3.07.2020 10:12:41 > Initializing flash...3.07.2020 10:12:43 > OK
3.07.2020 10:12:46 > Prepairing for change protect status...
3.07.2020 10:12:52 > Execute : 0x0040
3.07.2020 10:12:52 > Writing cmd...
3.07.2020 10:12:52 > reading cmd...
3.07.2020 10:12:52 > reading cmd...
3.07.2020 10:12:52 > Reconnecting phone...
3.07.2020 10:13:01 > Phone found at port COM68
3.07.2020 10:13:01 > Mode: Emergency
3.07.2020 10:13:01 > Initializing flash...3.07.2020 10:13:02 > OK
3.07.2020 10:13:03 > Removing write protection...
3.07.2020 10:13:05 > Execute : 0x00BF
3.07.2020 10:13:05 > Writing cmd...
3.07.2020 10:13:05 > reading cmd...
3.07.2020 10:13:05 > reading cmd...3.07.2020 10:13:05 > OK
3.07.2020 10:13:05 > Reconnecting phone...
3.07.2020 10:13:13 > Phone found at port COM68
3.07.2020 10:13:13 > Mode: Emergency
3.07.2020 10:13:13 > Initializing flash...3.07.2020 10:13:15 > OK
3.07.2020 10:13:17 > Reading partitions...3.07.2020 10:13:17 > OK
3.07.2020 10:13:17 > Erasing part 1...
3.07.2020 10:13:20 > Execute : 0x00C6
3.07.2020 10:13:20 > Writing cmd...
3.07.2020 10:13:20 > reading cmd...
3.07.2020 10:13:22 > Read: EXEC...3.07.2020 10:13:37 > OK
3.07.2020 10:13:37 > Reconnecting phone...
3.07.2020 10:13:40 > Phone found at port COM68
3.07.2020 10:13:40 > Mode: Emergency
3.07.2020 10:13:40 > Initializing flash...3.07.2020 10:13:42 > OK
3.07.2020 10:13:44 > Erasing part 2...
3.07.2020 10:13:47 > Execute : 0x00B0
3.07.2020 10:13:47 > Writing cmd...
3.07.2020 10:13:47 > reading cmd...
3.07.2020 10:13:48 > Read: EXEC...3.07.2020 10:14:03 > OK
3.07.2020 10:14:03 > Reconnecting phone...
3.07.2020 10:14:05 > Phone found at port COM68
3.07.2020 10:14:05 > Mode: Emergency
3.07.2020 10:14:05 > Initializing flash...3.07.2020 10:14:07 > OK
3.07.2020 10:14:10 > Prepairing for change protect status...
3.07.2020 10:14:15 > Execute : 0x0040
3.07.2020 10:14:15 > Writing cmd...
3.07.2020 10:14:15 > reading cmd...
3.07.2020 10:14:15 > reading cmd...
3.07.2020 10:14:15 > Reconnecting phone...
3.07.2020 10:14:23 > Phone found at port COM68
3.07.2020 10:14:23 > Mode: Emergency
3.07.2020 10:14:23 > Initializing flash...3.07.2020 10:14:25 > OK
3.07.2020 10:14:26 > Restore write protection...
3.07.2020 10:14:28 > Execute : 0x00BF
3.07.2020 10:14:28 > Writing cmd...
3.07.2020 10:14:28 > reading cmd...
3.07.2020 10:14:28 > reading cmd...3.07.2020 10:14:28 > OK
3.07.2020 10:14:28 > Reconnecting phone...
3.07.2020 10:14:36 > Phone found at port COM68
3.07.2020 10:14:36 > Mode: Emergency
3.07.2020 10:14:36 > Initializing flash...3.07.2020 10:14:38 > OK
3.07.2020 10:14:40 > Reading partitions...3.07.2020 10:14:40 > OK
3.07.2020 10:14:40 > Phone successfully unlocked!
3.07.2020 10:14:40 > Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
3.07.2020 10:14:40 > Performed by 3.0.2.03 Software version.
3.07.2020 10:14:40 > Elapsed Time: 00:03:05
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Old 07-07-2020, 08:50   #2 (permalink)
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Hello.

We've added You one more attempt, please repeat operation again
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Old 07-07-2020, 08:59   #3 (permalink)
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Thank you. what should i do if it's the same again?
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