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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-30-2022, 13:58   #1 (permalink)
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LM-G850EM Repair IMEI Question [Answered]


Work ID: 00000000018E462B
Checking data...OK
Platform: LG Qualcomm
Selected port: COM40
Selected model: G850EM
Reading info...
Model ID: LM-G850EM
IMEI: 358623-10-033752-3
Android version: 11
Battery level: 26%
Mode: Normal
Firmware compiled date: Apr 08 2021
Firmware compiled time: 06:00:00
Firmware released date: Aug 2 2021
Firmware released time: 20:04:34
SW Version: MPSS.HE.1.0.c4-00116-SM8150_GEN_PACK-1
IMEI: 358623-10-033752-3
SPC: 000000
Fixing IMEI...
New IMEI: 357286-08-026019-7
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G850EM
Phone firmware version: LMG850AT-00-V30a-LAO-COM-AUG-02-2021+0
Kernel version: 4.14.190-perf+ (jenkins@si-rd20-bld68) (clang version 10.0.7 for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315) #1 SMP PREEMPT Mon Aug 2 20:42:05 IST 202
Android version: 11
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64)
Target operator: OPEN
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: ibnehassan
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 160 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Sending loader...
Prepairing for change protect status...OK
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "G850EM_358623100337523_30-03-2022_17-36-04.qcn"
Switching to Download mode...OK
Initializing flash...OK
Platform: msmnile
SW version: LMG850EMAT-00-V30a-ZAF-XX-AUG-02-2021+0
Android version: 11
LAF Version: 1.1
Product ID: VS01S191103001018
IMEI: 358623-10-033752-3
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".

Performed by 3.1.7 Software version.
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Old 03-30-2022, 14:03   #2 (permalink)
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i try again butt omore credit need show not use old credit

--------------------------------------------------------------------------------
Work ID: 00000000018E507C
Checking data...OK
Platform: LG Qualcomm
Selected port: COM40
Selected model: G850EM
Reading info...
Model ID: LM-G850EM
IMEI: 358623-10-033752-3
Android version: 11
Battery level: 40%
Mode: Normal
Firmware compiled date: Apr 08 2021
Firmware compiled time: 06:00:00
Firmware released date: Aug 2 2021
Firmware released time: 20:04:34
SW Version: MPSS.HE.1.0.c4-00116-SM8150_GEN_PACK-1
IMEI: 358623-10-033752-3
SPC: 000000
Fixing IMEI...
New IMEI: 357286-08-026019-7
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G850EM
Phone firmware version: LMG850AT-00-V30a-LAO-COM-AUG-02-2021+0
Kernel version: 4.14.190-perf+ (jenkins@si-rd20-bld68) (clang version 10.0.7 for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315) #1 SMP PREEMPT Mon Aug 2 20:42:05 IST 202
Android version: 11
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64)
Target operator: OPEN
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: ibnehassan
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 60 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Performed by 3.1.7 Software version.
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Old 03-30-2022, 14:32   #3 (permalink)
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Hello

We added one more attempt.

Try to perform operation once again, then send us result, we will check it.
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Old 03-31-2022, 09:17   #4 (permalink)
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Quote:
Originally Posted by Octopus support View Post
Hello

We added one more attempt.

Try to perform operation once again, then send us result, we will check it.
i try again problem slove

Last edited by Octopus support; 03-31-2022 at 09:23.
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Old 03-31-2022, 09:22   #5 (permalink)
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Quote:
Originally Posted by qasim_riaz View Post
credit return back thanx

i try again problem slove
After repeat operation your problem was solved?
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Old 06-03-2023, 14:52   #6 (permalink)
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HEY OCTOPLUS LG TEAM LG K850EM IMEI REPAIR THIS THIS ERROR PLEAE HELP ME

Welcome to Octoplus/Octopus Box LG Software version 3.2.3
Card S/N : 0100012C2B
--------------------------------------------------------------------------------
Work ID: 00000000018E4853
Checking data...OK
Platform: LG Qualcomm
Selected port: COM31
Selected model: G850EM
Reading info...
Model ID: LM-G850EM
IMEI: 358623-10-064138-7
Android version: 12
Battery level: 100%
Mode: Normal
Firmware compiled date: Oct 10 2022
Firmware compiled time: 10:00:00
Firmware released date: Jan 10 2023
Firmware released time: 18:58:58
SW Version: MPSS.HE.1.0.c4-00133-SM8150_GEN_PACK-
1.516193.5.535850.3
IMEI: 358623-10-064138-7
SPC: 000000
Fixing IMEI...
New IMEI: 359875-47-687465-8
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Initializing ADB...OK
ADB Server was found. Trying to kill...
Waiting for phone...OK
Model ID: LM-G850EM
Phone firmware version: LMG850AT-00-V40b-LAO-COM-JAN-10-2023+0
Kernel version: 4.14.190-perf+ (jenkins@si-ch2-bld7) (clang version 10.0.7
for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315) #1
SMP PREEMPT Tue Jan 10 22:24:19 IST 202
Android version: 12
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev
14 (aarch64)
Target operator: OPEN
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: otqfgwy
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 140 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Sending loader...
Performed by 3.2.3 Software version.
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Old 06-03-2023, 14:54   #7 (permalink)
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After accepting the credit option its keep stoping process
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Old 06-03-2023, 15:14   #8 (permalink)
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Hello

When did you perform the operation?
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