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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 05-22-2022, 15:39   #1 (permalink)
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Smile LM-G850UM Unlock Question [Solved]


5/22/2022 9:44:36 AM > --------------------------------------------------------------------------------
5/22/2022 9:44:37 AM > Transport: Connected
5/22/2022 9:44:39 AM > Authorized.
5/22/2022 9:44:41 AM > Work ID: 0000000001C9634C
5/22/2022 9:44:41 AM > Checking data...5/22/2022 9:44:43 AM > OK
5/22/2022 9:44:43 AM > Platform: LG Qualcomm
5/22/2022 9:44:43 AM > Selected port: COM3
5/22/2022 9:44:43 AM > Selected model: G850UM
5/22/2022 9:44:43 AM > Reading info...
5/22/2022 9:44:45 AM > Model ID: LM-G850UM
5/22/2022 9:44:45 AM > IMEI: xxxxx-10-070138-5
5/22/2022 9:44:45 AM > Android version: 10
5/22/2022 9:44:45 AM > Battery level: 49%
5/22/2022 9:44:45 AM > Mode: Normal
5/22/2022 9:44:45 AM > Firmware compiled date: Feb 10 2021
5/22/2022 9:44:45 AM > Firmware compiled time: 21:00:00
5/22/2022 9:44:45 AM > Firmware released date: Sep 2 2021
5/22/2022 9:44:45 AM > Firmware released time: 15:59:17
5/22/2022 9:44:45 AM > SW Version: 5/22/2022 9:44:45 AM > MPSS.HE.1.0.c4-00104-SM8150_GEN_PACK-1.375317.1.375470.1
5/22/2022 9:44:45 AM > IMEI: xxxxx-10-070138-5
5/22/2022 9:44:45 AM > SPC: 091289
5/22/2022 9:44:46 AM > Unlocking...
5/22/2022 9:44:46 AM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
5/22/2022 9:44:50 AM > Initializing ADB...5/22/2022 9:44:52 AM > OK
5/22/2022 9:44:52 AM > Waiting for phone...5/22/2022 9:45:07 AM > OK
5/22/2022 9:45:08 AM > Model ID: LM-G850UM
5/22/2022 9:45:08 AM > Phone firmware version: LMG850AT-00-V20p-LAO-COM-SEP-02-2021-ARB00+0
5/22/2022 9:45:08 AM > Kernel version: 4.14.117-perf ([email protected]) (clang version 8.0.12 for Android NDK) #1 SMP PREEMPT Thu Sep 2 16:30:05 KST 202
5/22/2022 9:45:08 AM > Android version: 10
5/22/2022 9:45:09 AM > Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64)
5/22/2022 9:45:09 AM > Carrier id: SPRINT
5/22/2022 9:45:09 AM > Target operator: SPR
5/22/2022 9:45:09 AM > Connecting to server 0...5/22/2022 9:45:09 AM > OK
5/22/2022 9:45:09 AM > Octopus smart card is present.
5/22/2022 9:45:09 AM > Checking smart card...5/22/2022 9:45:17 AM > OK
5/22/2022 9:45:17 AM > Username: JpaPRqt3d6
5/22/2022 9:45:17 AM > Authorizing...5/22/2022 9:45:19 AM > OK
5/22/2022 9:45:19 AM > Checking balance...5/22/2022 9:45:20 AM > OK
5/22/2022 9:45:20 AM > Checking operation...5/22/2022 9:45:21 AM > OK
5/22/2022 9:45:21 AM > Sending device information...5/22/2022 9:45:23 AM > OK
5/22/2022 9:45:23 AM > Get credits, needed for current operation...5/22/2022 9:45:23 AM > OK
5/22/2022 9:45:23 AM > Your balance: 300 credits.
5/22/2022 9:45:23 AM > To perform "Unlock" operation you need to have 100 credits.
5/22/2022 9:45:25 AM > Sending loader...
5/22/2022 9:45:54 AM > dem size00000160
5/22/2022 9:45:56 AM > Prepairing for change protect status...5/22/2022 9:46:19 AM > OK
5/22/2022 9:46:24 AM > Reading QCN...
5/22/2022 9:46:24 AM > Send SPC...5/22/2022 9:46:24 AM > OK
5/22/2022 9:46:24 AM > Reading Mobile Property...5/22/2022 9:46:24 AM > OK
5/22/2022 9:46:24 AM > Reading Feature Mask...5/22/2022 9:46:24 AM > OK
5/22/2022 9:46:24 AM > Reading Roaming List 0...5/22/2022 9:46:24 AM > OK
5/22/2022 9:46:24 AM > Reading NV_Numbered Items...5/22/2022 9:47:55 AM > OK
5/22/2022 9:47:55 AM > Reading NV_Numbered SIM1 Items...5/22/2022 9:49:28 AM > OK
5/22/2022 9:49:28 AM > Reading NV_Numbered SIM2 Items...5/22/2022 9:51:01 AM > OK
5/22/2022 9:51:01 AM > Reading NV Items...5/22/2022 9:51:01 AM > OK
5/22/2022 9:51:01 AM > Reading EFS...5/22/2022 9:51:02 AM > OK
5/22/2022 9:51:02 AM > Reading Provisioning Items...5/22/2022 9:51:17 AM > OK
5/22/2022 9:51:38 AM > Reading QCN done!
5/22/2022 9:51:38 AM > Backup saved to "G850UM_xxxxx100701385_22-05-2022_09-46-24.qcn"
5/22/2022 9:51:38 AM > Switching to Download mode...5/22/2022 9:52:03 AM > OK
5/22/2022 9:52:03 AM > Initializing flash...5/22/2022 9:52:06 AM > OK
5/22/2022 9:52:07 AM > Platform: msmnile
5/22/2022 9:52:07 AM > SW version: 5/22/2022 9:52:07 AM > LMG850UM9AT-00-V20p-310-120-SEP-02-2021-ARB00+0
5/22/2022 9:52:07 AM > Android version: 10
5/22/2022 9:52:07 AM > LAF Version: 1.1
5/22/2022 9:52:07 AM > Product ID: VS01S191107007110
5/22/2022 9:52:07 AM > IMEI: xxxxx-10-070138-5
5/22/2022 9:52:07 AM > Target operator: LAO
5/22/2022 9:52:07 AM > Hardware: rev_10
5/22/2022 9:52:07 AM > Reading partitions...5/22/2022 9:52:13 AM > OK
5/22/2022 9:52:13 AM > Reading security area...5/22/2022 9:52:13 AM > Failed!
5/22/2022 9:52:13 AM > LAF Error: 80000119.
5/22/2022 9:52:13 AM > Writing security area...
5/22/2022 9:52:16 AM > Execute : 0x00A9
5/22/2022 9:52:16 AM > Writing cmd...
5/22/2022 9:52:16 AM > reading cmd...
5/22/2022 9:52:16 AM > Read: EXEC...
5/22/2022 9:52:18 AM > Execute : 0x00A9
5/22/2022 9:52:18 AM > Writing cmd...
5/22/2022 9:52:18 AM > reading cmd...
5/22/2022 9:52:18 AM > Read: EXEC...
5/22/2022 9:52:18 AM > Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".

5/22/2022 9:53:21 AM > Performed by 3.1.9 Software version.
5/22/2022 9:53:21 AM > Elapsed Time: 12:08:45 AM
================================================== ===============
the reason is lost connection, i can't operate according to the software instructions, Can you refund my credit?
so i can unlock it again, thanks
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Old 05-22-2022, 22:43   #2 (permalink)
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Hello.

We added you one more attempt.

Please, repeat operation once again and post here result.
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Old 05-23-2022, 04:55   #3 (permalink)
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Join Date: Mar 2018
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ok Thank team
Phone successfully unlocked!

--------------------------------------------------------------------------------
Work ID: 00000000016F0047
Checking data...OK
Platform: LG Qualcomm
Selected port: COM3
Selected model: G850UM
Reading info...
Model ID: LM-G850UM
IMEI: xxxxx-10-070138-5
Android version: 10
Battery level: 50%
Mode: Emergency
Initializing flash...OK
Platform: msmnile
SW version: LMG850UM9AT-00-V20p-310-120-SEP-02-2021-ARB00+0
Android version: 10
LAF Version: 1.1
Product ID: VS01S191107007110
IMEI: xxxxx-10-070138-5
Target operator: LAO
Hardware: rev_10
Unlocking...
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Unlock operation
- you won't be able to restore the phone to it's initial state, so proceed at
your own risk.

Continue?
Switching to Normal mode...
Found model LMG850UM: at port COM3
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G850UM
Phone firmware version: LMG850AT-00-V20p-LAO-COM-SEP-02-2021-
ARB00+0
Kernel version: 4.14.117-perf ([email protected]) (clang version 8.0.12
for Android NDK) #1 SMP PREEMPT Thu Sep 2 16:30:05 KST 202
Android version: 10
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev
14 (aarch64)
Carrier id: SPRINT
Target operator: LAO
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: JpaPRqt3d6
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 200 credits.
To perform "Unlock" operation you need to have 100 credits.
Sending loader...
Prepairing for change protect status...OK
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "G850UM_xxxxx100701385_22-05-2022_10-08-55.qcn"
Switching to Download mode...OK
Initializing flash...OK
Platform: msmnile
SW version: LMG850UM9AT-00-V20p-310-120-SEP-02-2021-ARB00+0
Android version: 10
LAF Version: 1.1
Product ID: VS01S191107007110
IMEI: xxxxx-10-070138-5
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power"
buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-
USB QDLoader 9008".

Found port COM7
Connecting...OK
Sending loader...OK
Reconnecting phone...OK
Checking request...
Request has been successfully sent!
Obtaining response...OK
Reading partitions...OK
Resetting secutiy area...OK
Backup saved to "G850UM_xxxxx100701385_22-05-2022_10-21-
33.SEC"
Rebooting phone...OK
Switching to Normal mode...
Found model LMG850UM* at port COM3
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Phone successfully unlocked!
Rebooting phone...
Performed by 3.1.9 Software version.
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