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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-14-2021, 20:32   #1 (permalink)
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LM-K420HM Repair IMEI [Answered]


after performing imei repair, continue with the original imei, please fix

here the log

Welcome to Octoplus/Octopus Box LG Software version 3.1.4
Card S/N : 00000xxxx
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: smlo96
Authorizing...OK
Checking balance...OK
Your balance: 200 credits.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 000000000188BD20
Checking data...OK
Platform: LG MTK
Selected port: COM116
Selected baudrate: 0
Selected model: K420HM
Connecting to phone...
Mode: Normal
Switching to Download mode...
Phone found at port COM116
Mode: Emergency
Initializing flash...OK
Model ID: LM-K420HM
Platform: mt6765
Code name: meh15lm
Android version: 10
SW version: LMK420HMAT-00-V10a-732-101-JUL-05-2021+5
LAF Version: 1.1
Product ID: 11ACD023USVE004UH
IMEI: 356588-11-196511-1
Target operator: LAO
Hardware: rev_11
Battery level: 67%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 356588-11-196511-1
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: smlo96
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 200 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM37
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM41
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 59640 Mb
eMMC flash chip: .13014E47.314A3950.38100C6B.FFB5B7B7
eMMC flash chip: Unknown: G1J9P8
Internal RAM size: 224 Kb
External RAM size: 3072 Mb
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Reading partitions...
Reading SUPER partition...
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "K420HM_356588111965111_14-09-2021_14-20-59.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Disconnect USB cablel.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in modems section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
New IMEI A: 354208-09-9851
Finalizing...
Performed by 3.1.4 Software version.
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Old 09-15-2021, 06:42   #2 (permalink)
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Hello.

We added your one more attempt.

Please, try to repeat Repair IMEI operation once again and follow attentive Software instructions:
Quote:
1. Disconnect USB cablel.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in modems section on PC Device Manager.
5. Press "Ok" button.
After done operation - post here results. We will check it.
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Old 09-15-2021, 18:57   #3 (permalink)
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step the same it does the whole process well but still does not change the imei





Welcome to Octoplus/Octopus Box LG Software version 3.1.4
Card S/N : 0000056
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: smlo96
Authorizing...OK
Checking balance...OK
Your balance: 200 credits.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 000000000189E03B
Checking data...OK
Platform: LG MTK
Selected port: COM116
Selected baudrate: 0
Selected model: K420HM
Connecting to phone...
Mode: Normal
Switching to Download mode...
Phone found at port COM116
Mode: Emergency
Initializing flash...OK
Model ID: LM-K420HM
Platform: mt6765
Code name: meh15lm
Android version: 10
SW version: LMK420HMAT-00-V10a-732-101-JUL-05-2021+5
LAF Version: 1.1
Product ID: 11ACD023USVE004UH
IMEI: 356588-11-196511-1
Target operator: LAO
Hardware: rev_11
Battery level: 68%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 356588-11-196511-1
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Step 1...
Step 2...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: smlo96
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 200 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM161
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM6
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 16 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 59640 Mb
eMMC flash chip: .13014E47.314A3950.38100C6B.FFB5B7B7
eMMC flash chip: Unknown: G1J9P8
Internal RAM size: 224 Kb
External RAM size: 3072 Mb
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Reading partitions...
Reading SUPER partition...
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "K420HM_356588111965111_15-09-2021_12-52-29.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Disconnect USB cablel.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in modems section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
New IMEI A: 354208-09-598673-4
Finalizing...
Performed by 3.1.4 Software version.
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Old 09-16-2021, 07:42   #4 (permalink)
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Posts: 99,841
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Thanks Meter: 27,411
Hello.

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