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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-24-2020, 05:43   #1 (permalink)
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LM-X120EMW after flash set restart help me [Answered]


Log file "C:\Program Files (x86)\Octoplus\Octoplus_LG\LOG\15-06-2020_11-18-19.log" created.
15-Jun-20 11:18:23 AM > Searching for server...
15-Jun-20 11:18:23 AM > Trying to ping server...15-Jun-20 11:18:23 AM > ok
15-Jun-20 11:18:23 AM > Trying connect to server...
15-Jun-20 11:18:24 AM > Server greeting: Card updates server v.2.2
15-Jun-20 11:18:24 AM > Searching installed cards...
15-Jun-20 11:18:24 AM > Found card with s/n: 10008888B
15-Jun-20 11:18:24 AM > Server check...
15-Jun-20 11:18:25 AM > Server Check succesfull!
15-Jun-20 11:18:25 AM > Server Check succesfull!
15-Jun-20 11:18:26 AM > Welcome to Octoplus/Octopus Box LG Software version 2.9.8
15-Jun-20 11:19:48 AM > --------------------------------------------------------------------------------
15-Jun-20 11:19:48 AM > Connecting to server ...15-Jun-20 11:19:49 AM > OK
15-Jun-20 11:19:49 AM > Username: sunny479661
15-Jun-20 11:19:49 AM > Authorizing...15-Jun-20 11:19:50 AM > OK
15-Jun-20 11:19:50 AM > Checking balance...15-Jun-20 11:19:51 AM > OK
15-Jun-20 11:19:51 AM > Your balance: 100 credits.
15-Jun-20 11:20:33 AM > --------------------------------------------------------------------------------
15-Jun-20 11:20:33 AM > Checking data...15-Jun-20 11:20:34 AM > OK
15-Jun-20 11:20:34 AM > Platform: LG MTK
15-Jun-20 11:20:34 AM > Selected port: COM348
15-Jun-20 11:20:34 AM > Selected baudrate: 921600
15-Jun-20 11:20:34 AM > Selected model: X120EMW
15-Jun-20 11:20:34 AM > Selected USB connection type
15-Jun-20 11:20:35 AM > Please, disconnect cable, reconnect battery, connect P999 cable (with 910k resistor)
15-Jun-20 11:20:35 AM > or
15-Jun-20 11:20:35 AM > Reconnect battery, press and hold "Vol+" for 10 seconds and connect Micro USB cable.
15-Jun-20 11:21:30 AM > Phone found at port COM210
15-Jun-20 11:21:30 AM > Mode: Emergency
15-Jun-20 11:21:30 AM > Initializing flash...15-Jun-20 11:21:32 AM > OK
15-Jun-20 11:21:33 AM > Model ID: LM-X120EMW
15-Jun-20 11:21:33 AM > Platform: mt6739
15-Jun-20 11:21:33 AM > Android version: 9
15-Jun-20 11:21:33 AM > SW version: LMX120EMWAT-64-V10t-EEA-XX-MAY-12-2020+0
15-Jun-20 11:21:33 AM > LAF Version: 1.1
15-Jun-20 11:21:33 AM > Product ID: WI10S190717001829
15-Jun-20 11:21:33 AM > IMEI: 356276-10-171771-4
15-Jun-20 11:21:33 AM > Target operator: LAO
15-Jun-20 11:21:33 AM > Hardware: rev_10
15-Jun-20 11:21:33 AM > Battery level: 77%
15-Jun-20 11:21:33 AM > Reading partitions...15-Jun-20 11:21:33 AM > OK
15-Jun-20 11:21:34 AM > LAF Error: 80000119.
15-Jun-20 11:21:36 AM > Checking security...15-Jun-20 11:21:36 AM > OK
15-Jun-20 11:21:36 AM > Reading is Blocked!
15-Jun-20 11:21:36 AM > --------------------------------------------------------------------------------
15-Jun-20 11:21:36 AM > IMEI A: 356276-10-171771-4
15-Jun-20 11:21:36 AM > IMEI B: Bad
15-Jun-20 11:21:36 AM > Bluetooth address: Unknown
15-Jun-20 11:21:36 AM > Wi-Fi MAC address: Unknown
15-Jun-20 11:21:36 AM > --------------------------------------------------------------------------------
15-Jun-20 11:21:36 AM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
15-Jun-20 11:21:38 AM > Connecting to server...15-Jun-20 11:21:39 AM > OK
15-Jun-20 11:21:39 AM > Octopus smart card is present.
15-Jun-20 11:21:39 AM > Checking smart card...15-Jun-20 11:21:44 AM > OK
15-Jun-20 11:21:44 AM > Username: sunny479661
15-Jun-20 11:21:44 AM > Authorizing...15-Jun-20 11:21:45 AM > OK
15-Jun-20 11:21:45 AM > Checking balance...15-Jun-20 11:21:46 AM > OK
15-Jun-20 11:21:46 AM > Checking operation...15-Jun-20 11:21:48 AM > OK
15-Jun-20 11:21:49 AM > Sending device information...15-Jun-20 11:21:50 AM > OK
15-Jun-20 11:21:50 AM > Get credits, needed for current operation...15-Jun-20 11:21:51 AM > OK
15-Jun-20 11:21:51 AM > Your balance: 100 credits.
15-Jun-20 11:21:51 AM > To perform "Unlock" operation you need to have 100 credits.
15-Jun-20 11:21:55 AM > Unlocking...15-Jun-20 11:21:55 AM > OK
15-Jun-20 11:21:56 AM > Writing security area...15-Jun-20 11:21:59 AM > OK
15-Jun-20 11:22:00 AM > Removing write protection...
15-Jun-20 11:22:04 AM > Execute : 0x00F5
15-Jun-20 11:22:04 AM > Writing cmd...
15-Jun-20 11:22:04 AM > reading cmd...
15-Jun-20 11:22:04 AM > Read: EXEC...15-Jun-20 11:22:04 AM > OK
15-Jun-20 11:22:04 AM > Reconnecting phone...
15-Jun-20 11:22:04 AM > Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
15-Jun-20 11:22:17 AM > Phone found at port COM210
15-Jun-20 11:22:17 AM > Mode: Emergency
15-Jun-20 11:22:17 AM > Initializing flash...15-Jun-20 11:22:19 AM > OK
15-Jun-20 11:22:19 AM > Erasing part 1...
15-Jun-20 11:22:22 AM > Execute : 0x00C1
15-Jun-20 11:22:22 AM > Writing cmd...
15-Jun-20 11:22:22 AM > reading cmd...
15-Jun-20 11:22:24 AM > Read: EXEC...15-Jun-20 11:22:24 AM > OK
15-Jun-20 11:22:24 AM > Reconnecting phone...
15-Jun-20 11:22:24 AM > Please, perform the following steps:
1. Press and hold "Vol-", "Vol+" and "Power" buttons.
2. When the image disappears, release "Vol-" and "Power" buttons.
3. Hold "Vol+" until phone enter in Download mode, then press "OK" button.
15-Jun-20 11:22:27 AM > Phone found at port COM210
15-Jun-20 11:22:27 AM > Mode: Emergency
15-Jun-20 11:22:27 AM > Initializing flash...15-Jun-20 11:22:29 AM > OK
15-Jun-20 11:22:29 AM > Restore write protection...15-Jun-20 11:22:32 AM > OK
15-Jun-20 11:22:32 AM > Erasing part 2...
15-Jun-20 11:22:34 AM > Execute : 0x00F9
15-Jun-20 11:22:34 AM > Writing cmd...
15-Jun-20 11:22:34 AM > reading cmd...
15-Jun-20 11:22:34 AM > Read: EXEC...15-Jun-20 11:22:34 AM > OK
15-Jun-20 11:22:34 AM > Phone successfully unlocked!
15-Jun-20 11:22:34 AM > Please, reboot the phone manually.
15-Jun-20 11:22:34 AM > Performed by 2.9.8 Software version.
15-Jun-20 11:22:34 AM > Elapsed Time: 12:02:00 AM



plase help me
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Old 06-24-2020, 06:44   #2 (permalink)
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Hello.

Please download and install latest test software version 3.0.2.03 from the Support Area (LG/TEST SOFTWARE/), put the phone into download mode then repeat the operation once again. We added you one more attempt.

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To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
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