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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 01-13-2021, 21:48   #1 (permalink)
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LM-X210APM question [Answered]


--------------------------------------------------------------------------------
Work ID: 00000000006AA380
Checking data...OK
Platform: LG Qualcomm
Selected port: COM822
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-098078-3
Android version: 8.1.0
Battery level: 73%
Trying to enable Diagnostics ports...
Found model LMX210AP: h at port COM822
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-098078-3
Android version: 8.1.0
Battery level: 73%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Jan 31 2019
Firmware released time: 18:49:26
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-098078-3
Bluetooth address: AC:F6:F7:11:28:E4
Wi-Fi MAC address: 64:C2E:7B:13:CE
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210APM will delete all user data on the
phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: SalmanSaleem1985
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 1000 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Can't found Micro SD cards
Please, connect Micro SD card to PC, then press "OK" button!
Switching to Download mode...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the
cable (or P999 cable))
3. Connect cable and press "Ok" button.
Initializing flash...OK
Platform: msm8937
SW version: LMX210APMAT-01-V20c-310-410-JAN-31-2019-
ARB02+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: VP01S190416005931
IMEI: 355437-10-098078-3
Target operator: ATT
Hardware: rev_10
Connection with server was lost!
Failed!
Rebooting phone...
Performed by 3.0.8 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM822
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-098078-3
Android version: 8.1.0
Battery level: 85%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Jan 31 2019
Firmware released time: 18:49:26
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-098078-3
Bluetooth address: AC:F6:F7:11:28:E4
Wi-Fi MAC address: 64:C2E:7B:13:CE
SPC: 000000
Performed by 3.0.8 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000006AB065
Checking data...OK
Platform: LG Qualcomm
Selected port: COM822
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-098078-3
Android version: 8.1.0
Battery level: 85%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Jan 31 2019
Firmware released time: 18:49:26
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-098078-3
Bluetooth address: AC:F6:F7:11:28:E4
Wi-Fi MAC address: 64:C2E:7B:13:CE
SPC: 000000
Fixing IMEI...
New IMEI: 353712-09-965774-7
Initializing ADB...OK
Waiting for phone...OK
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Repair IMEI operation - you won't be able to restore the phone to
it's initial state, so proceed at your own risk.

Continue?
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "LMX210APM_355437100980783_13-01-2021_
14-37-18.SEC"
Writing security area...OK
Switching to Normal mode...
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
Found model LMX210AP* h at port COM822
Finalizing...
Performed by 3.0.8 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000006AB28A
Checking data...OK
Platform: LG Qualcomm
Selected port: COM822
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 000000-00-000000-0
Android version: 8.1.0
Battery level: 86%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Jan 31 2019
Firmware released time: 18:49:26
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
Bluetooth address: AC:F6:F7:11:28:E4
Wi-Fi MAC address: 64:C2E:7B:13:CE
SPC: 000000
Fixing IMEI...
New IMEI A: 355437-10-098078-3
Finalizing...OK
IMEI successfully fixed!
Rebooting phone...
Performed by 3.0.8 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000006AB50E
Checking data...OK
Platform: LG Qualcomm
Selected port: COM822
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-098078-3
Android version: 8.1.0
Battery level: 81%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Jan 31 2019
Firmware released time: 18:49:26
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-098078-3
Bluetooth address: AC:F6:F7:11:28:E4
Wi-Fi MAC address: 64:C2E:7B:13:CE
SPC: 000000
Opening "LMX210APM_355437100980783_13-01-2021_14-37-
18.SEC"...
Writing security area...
Copying on SD Card...
Can't found Micro SD cards
Please, connect Micro SD card to PC, then press "OK" button!
Writing SP1...
Writing SP2...
Writing SP3...
Switching to Download mode...OK
Initializing flash...OK
Platform: msm8937
SW version: LMX210APMAT-00-V20c-ATT-US-JAN-31-2019-
ARB02+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: VP01S190416005931
IMEI: 355437-10-098078-3
Target operator: ATT
Hardware: rev_10
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Writing SP1...
Connecting to phone...OK
Initializing flash...OK
Writing SP2...
Connecting to phone...OK
Initializing flash...OK
Writing SP3...
Connecting to phone...OK
Initializing flash...OK
Rebooting phone...
Performed by 3.0.8 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000006AB66C
Checking data...OK
Platform: LG Qualcomm
Selected port: COM822
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-098078-3
Android version: 8.1.0
Battery level: 82%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Jan 31 2019
Firmware released time: 18:49:26
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-098078-3
Bluetooth address: AC:F6:F7:11:28:E4
Wi-Fi MAC address: 64:C2E:7B:13:CE
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210APM will delete all user data on the
phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: SalmanSaleem1985
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 1000 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Switching to Download mode...OK
Initializing flash...OK
Platform: msm8937
SW version: LMX210APMAT-01-V20c-310-410-JAN-31-2019-
ARB02+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: VP01S190416005931
IMEI: 355437-10-098078-3
Target operator: ATT
Hardware: rev_10
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...
Please, perform the following steps:
1. Disconnect cable.
2. Power phone OFF and put it to Download mode.
3. Connect the cable then press "OK" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Initializing flash...OK
Failed!
Please, perform the following steps:
1. Connect SD card via SD card reader to PC.
2. Put phone into Download mode manually.
3. Repeat Unlock operation.
Rebooting phone...
Performed by 3.0.8 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000006ABBC2
Checking data...OK
Platform: LG Qualcomm
Selected port: COM177
Selected model: LMX210APM
Reading info...
Could not detect mode!
Performed by 3.0.8 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000006ABD92
Checking data...OK
Platform: LG Qualcomm
Selected port: COM822
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-098078-3
Android version: 8.1.0
Battery level: 92%
Trying to enable Diagnostics ports...
Found model LMX210AP: h at port COM822
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-098078-3
Android version: 8.1.0
Battery level: 92%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Jan 31 2019
Firmware released time: 18:49:26
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-098078-3
Bluetooth address: AC:F6:F7:11:28:E4
Wi-Fi MAC address: 64:C2E:7B:13:CE
SPC: 000000
Please, select Unlock Method!
Selected Unlock via wipe security
(with Unlock codes)
Unlocking...
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging"
option
6. Connect the cable and check, whether ADB interface has
appeared in PC Device Manager.
Performed by 3.0.8 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000006ABE2F
Checking data...OK
Platform: LG Qualcomm
Selected port: COM822
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-098078-3
Android version: 8.1.0
Battery level: 93%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Jan 31 2019
Firmware released time: 18:49:26
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355437-10-098078-3
Bluetooth address: AC:F6:F7:11:28:E4
Wi-Fi MAC address: 64:C2E:7B:13:CE
SPC: 000000
Please, select Unlock Method!
Selected Unlock via wipe security
(with Unlock codes)
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: SalmanSaleem1985
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 1000 credits.
To perform "Unlock" operation you need to have 100 credits.
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210APM_355437100980783_13-01-2021_
15-29-46.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "LMX210APM_355437100980783_13-01-2021_
15-36-20.SEC"
Writing security area...OK
Switching to Normal mode...
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
Found model LMX210AP* h at port COM822
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: SalmanSaleem1985
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OKOK
Finalizing...
Phone successfully unlocked!
Rebooting phone...
Performed by 3.0.8 Software version.
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Old 01-13-2021, 21:49   #2 (permalink)
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and no signal coming
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Old 01-14-2021, 09:02   #3 (permalink)
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Posts: 3,918
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Hello.

Please, record the video where we can see that phone with "no signal" state and post here link, we will check it.
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