LM-X210CM unlock help needed [Answered]

[zeddicus]

LM-X210CM without device unlock application.
I tried to unlock via wipe security according to following log it worked, but it does not registers in the network and Mobile networks option is greyed out, it will not let in. It makes emergency calls.

Can you please help me out?

I have no idea about what might be the problem. I tried a second time and got the same result.


6/5/2022 13:30:58 > Work ID: 0000000001B878C0
6/5/2022 13:30:58 > Checking data...6/5/2022 13:30:59 > OK
6/5/2022 13:30:59 > Platform: LG Qualcomm
6/5/2022 13:30:59 > Selected port: COM48
6/5/2022 13:30:59 > Selected model: LMX210CM
6/5/2022 13:30:59 > Reading info...
6/5/2022 13:31:01 > Model ID: LM-X210CM
6/5/2022 13:31:01 > IMEI: 355513-10-00****-5
6/5/2022 13:31:01 > Android version: 8.1.0
6/5/2022 13:31:01 > Battery level: 94%
6/5/2022 13:31:01 > Mode: Normal
6/5/2022 13:31:01 > Firmware compiled date: Sep 10 2018
6/5/2022 13:31:01 > Firmware compiled time: 09:00:00
6/5/2022 13:31:01 > Firmware released date: Feb 28 2019
6/5/2022 13:31:01 > Firmware released time: 13:11:18
6/5/2022 13:31:01 > SW Version: 6/5/2022 13:31:01 > MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
6/5/2022 13:31:01 > IMEI: 355513-10-00****-5
6/5/2022 13:31:02 > Bluetooth address: 64:C2E:E0:A8:19
6/5/2022 13:31:02 > Wi-Fi MAC address: 64:C2E:44:AC:6B
6/5/2022 13:31:02 > SPC: 000000
6/5/2022 13:31:02 > Please, select Unlock Method!
6/5/2022 13:31:05 > Selected Unlock via wipe security
(with Unlock codes)
6/5/2022 13:31:05 > Unlocking...
6/5/2022 13:31:05 > Initializing ADB...6/5/2022 13:31:07 > OK
6/5/2022 13:31:07 > Waiting for phone...6/5/2022 13:31:08 > OK
6/5/2022 13:31:09 > Connecting to server 0...6/5/2022 13:31:10 > OK
6/5/2022 13:31:10 > Octopus smart card is present.
6/5/2022 13:31:10 > Checking smart card...6/5/2022 13:31:14 > OK
6/5/2022 13:31:14 > Username: zedd71
6/5/2022 13:31:14 > Authorizing...6/5/2022 13:31:16 > OK
6/5/2022 13:31:16 > Checking balance...6/5/2022 13:31:17 > OK
6/5/2022 13:31:17 > Checking operation...6/5/2022 13:31:19 > OK
6/5/2022 13:31:19 > Sending device information...6/5/2022 13:31:21 > OK
6/5/2022 13:31:21 > Get credits, needed for current operation...6/5/2022 13:31:22 > OK
6/5/2022 13:31:22 > Your balance: 110 credits.
6/5/2022 13:31:22 > To perform "Unlock" operation you need to have 100 credits.
6/5/2022 13:31:24 > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
6/5/2022 13:31:31 > Reading QCN...
6/5/2022 13:31:31 > Send SPC...6/5/2022 13:31:31 > OK
6/5/2022 13:31:31 > Reading Mobile Property...6/5/2022 13:31:31 > OK
6/5/2022 13:31:31 > Reading Feature Mask...6/5/2022 13:31:32 > OK
6/5/2022 13:31:32 > Reading Roaming List 0...6/5/2022 13:31:32 > OK
6/5/2022 13:31:32 > Reading NV_Numbered Items...6/5/2022 13:33:35 > OK
6/5/2022 13:33:35 > Reading NV_Numbered SIM1 Items...6/5/2022 13:35:36 > OK
6/5/2022 13:35:36 > Reading NV_Numbered SIM2 Items...6/5/2022 13:37:36 > OK
6/5/2022 13:37:36 > Reading NV Items...6/5/2022 13:37:41 > OK
6/5/2022 13:37:41 > Reading EFS...6/5/2022 13:37:41 > OK
6/5/2022 13:37:41 > Reading Provisioning Items...6/5/2022 13:37:53 > OK
6/5/2022 13:37:53 > Reading QCN done!
6/5/2022 13:37:53 > Backup saved to "LMX210CM_3555131000****_06-05-2022_13-31-31.qcn"
6/5/2022 13:37:53 > Switching to Download mode...6/5/2022 13:38:19 > OK
6/5/2022 13:38:19 > Initializing flash...6/5/2022 13:38:21 > OK
6/5/2022 13:38:21 > Reading partitions...6/5/2022 13:38:34 > OK
6/5/2022 13:38:34 > Reading security area...6/5/2022 13:38:49 > OK
6/5/2022 13:38:49 > Backup saved to "LMX210CM_3555131000****_06-05-2022_13-37-53.SEC"
6/5/2022 13:38:49 > Writing security area...
6/5/2022 13:38:51 > Writing cmd...
6/5/2022 13:38:51 > reading cmd...
6/5/2022 13:38:51 > Read: EXEC...6/5/2022 13:38:51 > OK
6/5/2022 13:38:51 > Switching to Normal mode...
6/5/2022 13:38:54 > Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
6/5/2022 13:40:19 > Found model LMX210CM* ÿh at port COM48
6/5/2022 13:40:19 > Send SPC...6/5/2022 13:40:20 > OK
6/5/2022 13:40:20 > Writing QCN...
6/5/2022 13:40:20 > Writing NV_Numbered Items...6/5/2022 13:41:00 > OK
6/5/2022 13:41:00 > Writing NV_Numbered SIM1 Items...6/5/2022 13:41:33 > OK
6/5/2022 13:41:33 > Writing NV_Numbered SIM2 Items...6/5/2022 13:42:05 > OK
6/5/2022 13:42:05 > Writing QCN done!
6/5/2022 13:42:05 > Connecting to server 0...6/5/2022 13:42:06 > OK
6/5/2022 13:42:06 > Octopus smart card is present.
6/5/2022 13:42:06 > Checking smart card...6/5/2022 13:42:10 > OK
6/5/2022 13:42:10 > Username: zedd71
6/5/2022 13:42:10 > Authorizing...6/5/2022 13:42:13 > OK
6/5/2022 13:42:13 > Checking balance...6/5/2022 13:42:14 > OK
6/5/2022 13:42:14 > Checking operation...6/5/2022 13:42:16 > OK
6/5/2022 13:42:16 > Sending device information...6/5/2022 13:42:17 > OK6/5/2022 13:42:21 > OK
6/5/2022 13:42:21 > Finalizing...
6/5/2022 13:42:25 > Phone successfully unlocked!
6/5/2022 13:42:25 > Rebooting phone...
6/5/2022 13:42:25 > Performed by 3.1.8.01 Software version.
6/5/2022 13:42:25 > Elapsed Time: 00:11:27



Second attempt, my balance here is 10 credits:


6/5/2022 14:00:31 > Work ID: 0000000001B88A5C
6/5/2022 14:00:31 > Checking data...6/5/2022 14:00:32 > OK
6/5/2022 14:00:32 > Platform: LG Qualcomm
6/5/2022 14:00:32 > Selected port: COM48
6/5/2022 14:00:32 > Selected model: LMX210CM
6/5/2022 14:00:32 > Reading info...
6/5/2022 14:00:34 > Model ID: LM-X210CM
6/5/2022 14:00:34 > IMEI: 355513-10-00****-5
6/5/2022 14:00:34 > Android version: 8.1.0
6/5/2022 14:00:34 > Battery level: 88%
6/5/2022 14:00:34 > Mode: Normal
6/5/2022 14:00:34 > Firmware compiled date: Sep 10 2018
6/5/2022 14:00:34 > Firmware compiled time: 09:00:00
6/5/2022 14:00:34 > Firmware released date: Feb 28 2019
6/5/2022 14:00:34 > Firmware released time: 13:11:18
6/5/2022 14:00:34 > SW Version: 6/5/2022 14:00:34 > MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
6/5/2022 14:00:34 > IMEI: 355513-10-00****-5
6/5/2022 14:00:35 > Bluetooth address: 64:C2E:E0:A8:19
6/5/2022 14:00:35 > Wi-Fi MAC address: 64:C2E:44:AC:6B
6/5/2022 14:00:35 > SPC: 000000
6/5/2022 14:00:35 > Please, select Unlock Method!
6/5/2022 14:00:38 > Selected Unlock via wipe security
(with Unlock codes)
6/5/2022 14:00:38 > Unlocking...
6/5/2022 14:00:38 > Initializing ADB...6/5/2022 14:00:40 > OK
6/5/2022 14:00:40 > Waiting for phone...6/5/2022 14:00:41 > OK
6/5/2022 14:00:42 > Connecting to server 0...6/5/2022 14:00:43 > OK
6/5/2022 14:00:43 > Octopus smart card is present.
6/5/2022 14:00:43 > Checking smart card...6/5/2022 14:00:47 > OK
6/5/2022 14:00:47 > Username: zedd71
6/5/2022 14:00:47 > Authorizing...6/5/2022 14:00:49 > OK
6/5/2022 14:00:49 > Checking balance...6/5/2022 14:00:49 > OK
6/5/2022 14:00:49 > Checking operation...6/5/2022 14:00:51 > OK
6/5/2022 14:00:51 > Sending device information...6/5/2022 14:00:53 > OK
6/5/2022 14:00:53 > Get credits, needed for current operation...6/5/2022 14:00:54 > OK
6/5/2022 14:00:54 > Your balance: 10 credits.
6/5/2022 14:00:54 > To perform "Unlock" operation you need to have 0 credits.
6/5/2022 14:00:55 > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
6/5/2022 14:01:02 > Reading QCN...
6/5/2022 14:01:02 > Send SPC...6/5/2022 14:01:02 > OK
6/5/2022 14:01:02 > Reading Mobile Property...6/5/2022 14:01:02 > OK
6/5/2022 14:01:02 > Reading Feature Mask...6/5/2022 14:01:02 > OK
6/5/2022 14:01:02 > Reading Roaming List 0...6/5/2022 14:01:02 > OK
6/5/2022 14:01:02 > Reading NV_Numbered Items...6/5/2022 14:02:48 > OK
6/5/2022 14:02:48 > Reading NV_Numbered SIM1 Items...6/5/2022 14:04:33 > OK
6/5/2022 14:04:33 > Reading NV_Numbered SIM2 Items...6/5/2022 14:06:17 > OK
6/5/2022 14:06:17 > Reading NV Items...6/5/2022 14:06:21 > OK
6/5/2022 14:06:21 > Reading EFS...6/5/2022 14:06:21 > OK
6/5/2022 14:06:21 > Reading Provisioning Items...6/5/2022 14:06:32 > OK
6/5/2022 14:06:32 > Reading QCN done!
6/5/2022 14:06:32 > Backup saved to "LMX210CM_3555131000*****_06-05-2022_14-01-02.qcn"
6/5/2022 14:06:32 > Switching to Download mode...6/5/2022 14:06:58 > OK
6/5/2022 14:06:58 > Initializing flash...6/5/2022 14:07:00 > OK
6/5/2022 14:07:00 > Reading partitions...6/5/2022 14:07:17 > OK
6/5/2022 14:07:17 > Reading security area...6/5/2022 14:07:33 > OK
6/5/2022 14:07:33 > Backup saved to "LMX210CM_3555131000*****_06-05-2022_14-06-32.SEC"
6/5/2022 14:07:33 > Writing security area...
6/5/2022 14:07:35 > Writing cmd...
6/5/2022 14:07:35 > reading cmd...
6/5/2022 14:07:35 > Read: EXEC...6/5/2022 14:07:35 > OK
6/5/2022 14:07:35 > Switching to Normal mode...
6/5/2022 14:07:38 > Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
6/5/2022 14:09:46 > Found model LMX210CM* ÿh at port COM48
6/5/2022 14:09:46 > Send SPC...6/5/2022 14:09:47 > OK
6/5/2022 14:09:47 > Writing QCN...
6/5/2022 14:09:47 > Writing NV_Numbered Items...6/5/2022 14:10:25 > OK
6/5/2022 14:10:25 > Writing NV_Numbered SIM1 Items...6/5/2022 14:10:58 > OK
6/5/2022 14:10:58 > Writing NV_Numbered SIM2 Items...6/5/2022 14:11:30 > OK
6/5/2022 14:11:30 > Writing QCN done!
6/5/2022 14:11:30 > Connecting to server 0...6/5/2022 14:11:31 > OK
6/5/2022 14:11:31 > Octopus smart card is present.
6/5/2022 14:11:31 > Checking smart card...6/5/2022 14:11:36 > OK
6/5/2022 14:11:36 > Username: zedd71
6/5/2022 14:11:36 > Authorizing...6/5/2022 14:11:39 > OK
6/5/2022 14:11:39 > Checking balance...6/5/2022 14:11:40 > OK
6/5/2022 14:11:40 > Checking operation...6/5/2022 14:11:42 > OK
6/5/2022 14:11:42 > Sending device information...6/5/2022 14:11:44 > OK6/5/2022 14:11:46 > OK
6/5/2022 14:11:46 > Finalizing...
6/5/2022 14:11:51 > Phone successfully unlocked!
6/5/2022 14:11:51 > Rebooting phone...
6/5/2022 14:11:51 > Performed by 3.1.8.01 Software version.
6/5/2022 14:11:51 > Elapsed Time: 00:11:21

[Octopus box]

Hello.

Please, perform Unlock operation once again with SD card method and post here result.

[zeddicus]

Originally Posted by Octopus box

Hello.

Please, perform Unlock operation once again with SD card method and post here result.

Hello, the following is what happens (in the end it will not let me try because it consumed the 100 credits before and now I only have 10 left):

Work ID: 0000000001BA0A5F
Checking data...OK
Platform: LG Qualcomm
Selected port: COM48
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 355513-10-002253-5
Android version: 8.1.0
Battery level: 96%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Feb 28 2019
Firmware released time: 13:11:18
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355513-10-002253-5
Bluetooth address: 64:C2E:E0:A8:19
Wi-Fi MAC address: 64:C2E:44:AC:6B
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210CM will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: zedd71
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 10 credits.
To perform "Unlock" operation you need to have 0 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Switching to Download mode...OK
Initializing flash...OK
Platform: msm8937
SW version: LMX210CMAT-00-V20e-CRK-US-FEB-28-2019-ARB02+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CY12S190308003941
IMEI: 355513-10-002253-5
Target operator: CRK
Hardware: rev_10
Failed!
Please, perform the following steps:
1. Connect SD card via SD card reader to PC.
2. Put phone into Download mode manually.
3. Repeat Unlock operation.
Rebooting phone...
Performed by 3.1.8.01 Software version.

Next I did what the software suggested and it seems it is considering the process as something entirely new. Since yesterday I consumed 100 credits and only have 10, it will not let me.

--------------------------------------------------------------------------------
Work ID: 0000000001BA0A5F
Checking data...OK
Platform: LG Qualcomm
Selected port: COM21
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 355513-10-002253-5
Android version: 8.1.0
Battery level: 97%
Mode: Emergency
Initializing flash...OK
Platform: msm8937
SW version: LMX210CMAT-00-V20e-CRK-US-FEB-28-2019-ARB02+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CY12S190308003941
IMEI: 355513-10-002253-5
Target operator: CRK
Hardware: rev_10
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210CM will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: zedd71
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 10 credits.
To perform "Unlock" operation you need to have 100 credits.
Failed!
Rebooting phone...
Performed by 3.1.8.01 Software version.

[Octopus box]

We added you one more attempt, please perform operation once again and post here result.

[zeddicus]

Originally Posted by Octopus box

We added you one more attempt, please perform operation once again and post here result.

Thank you, will do now.

[zeddicus]

Originally Posted by Octopus box

We added you one more attempt, please perform operation once again and post here result.

Hello,

I got the same result as in the previous attempts, though the software reports it successfully unlocked the phone.
The phone will not register on the network and it will not let me enter in Mobile networks within settings, it also makes emergency calls, so the radio system is working. Also detects the sim card.



Logs here as requested, as well as 3 pictures at the end through links in dropbox and I can also provide video.


Welcome to Octoplus/Octopus Box LG Software version 3.1.8.01
Card S/N : 000000381C
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: zedd71
Authorizing...OK
Checking balance...OK
Your balance: 110 credits.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM26
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 355513-10-002253-5
Android version: 8.1.0
Battery level: 98%
Mode: Emergency
Initializing flash...OK
Platform: msm8937
SW version: LMX210CMAT-00-V20e-CRK-US-FEB-28-2019-ARB02+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CY12S190308003941
IMEI: 355513-10-002253-5
Target operator: CRK
Hardware: rev_10
Performed by 3.1.8.01 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000001BB6BBF
Checking data...OK
Platform: LG Qualcomm
Selected port: COM26
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 355513-10-002253-5
Android version: 8.1.0
Battery level: 98%
Mode: Emergency
Initializing flash...OK
Platform: msm8937
SW version: LMX210CMAT-00-V20e-CRK-US-FEB-28-2019-ARB02+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CY12S190308003941
IMEI: 355513-10-002253-5
Target operator: CRK
Hardware: rev_10
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210CM will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: zedd71
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 110 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Please, insert / reinsert SD Card into Phone. Then press "OK" button.
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...OK
Initializing flash...OK
Initializing device...
Checking data...
Calculating. Please Wait...
Unlocking...
Phone successfully unlocked!
Rebooting phone...
Warning: If your device ask for Unlock Code, after operation was
completed, then You can perform Unlock operation via wipe security!
Performed by 3.1.8.01 Software version.

https://www.dropbox.com/s/9gbup1ckg9...75508.jpg?dl=0
https://www.dropbox.com/s/bxe5ek0f7x...75519.jpg?dl=0
https://www.dropbox.com/s/vv59iknsvu...80740.jpg?dl=0


Thank you, best regards.

[Octopus support]

You can try perform write sec operation using this backup: 6/5/2022 14:07:33 > Backup saved to "LMX210CM_3555131000*****_06-05-2022_14-06-32.SEC"

And then repeat operation once again via SD Card method.

Post here results. We'll check it.

[zeddicus]

Originally Posted by Octopus support

You can try perform write sec operation using this backup: 6/5/2022 14:07:33 > Backup saved to "LMX210CM_3555131000*****_06-05-2022_14-06-32.SEC"

And then repeat operation once again via SD Card method.

Post here results. We'll check it.

This phone is sickening me. I will do as you say.
I remember I reset security, and restored as well. I just don't remember the order.
Will post results as soon as possible.
I just don't understand what is happening.


Thank you

[chocou]

It could be a hardware problem. try to chnage the baseband.

[zeddicus]

Originally Posted by Octopus support

You can try perform write sec operation using this backup: 6/5/2022 14:07:33 > Backup saved to "LMX210CM_3555131000*****_06-05-2022_14-06-32.SEC"

And then repeat operation once again via SD Card method.

Post here results. We'll check it.

Good evening. I am sick, I could not do this before. I feel better so I am attempting the whole process.
As of this moment, I just did the first part. Will do the unlocking now:
Write security backup:
Welcome to Octoplus/Octopus Box LG Software version 3.1.8.01
Card S/N : 000000381C
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM1
Selected model: LMX210CM
Reading info...Canceled!
Performed by 3.1.8.01 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM48
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 355513-10-002253-5
Android version: 8.1.0
Battery level: 89%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Feb 28 2019
Firmware released time: 13:11:18
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355513-10-002253-5
Bluetooth address: 64:C2E:E0:A8:19
Wi-Fi MAC address: 64:C2E:44:AC:6B
SPC: 000000
Performed by 3.1.8.01 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000001BEE90D
Checking data...OK
Platform: LG Qualcomm
Selected port: COM48
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 355513-10-002253-5
Android version: 8.1.0
Battery level: 90%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Feb 28 2019
Firmware released time: 13:11:18
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355513-10-002253-5
Bluetooth address: 64:C2E:E0:A8:19
Wi-Fi MAC address: 64:C2E:44:AC:6B
SPC: 000000
Opening "LMX210CM_355513100022535_06-05-2022_14-06-32.SEC"...
Writing security area...
Copying on SD Card...
Writing SP1...
Writing SP2...
Writing SP3...
Switching to Download mode...OK
Initializing flash...OK
Platform: msm8937
SW version: LMX210CMAT-00-V20e-CRK-US-FEB-28-2019-ARB02+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CY12S190308003941
IMEI: 355513-10-002253-5
Target operator: CRK
Hardware: rev_10
Please, insert / reinsert SD Card into Phone. Then press "OK" button.
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Writing SP1...
Connecting to phone...OK
Initializing flash...OK
Writing SP2...
Connecting to phone...OK
Initializing flash...OK
Writing SP3...
Connecting to phone...OK
Initializing flash...OK
Rebooting phone...
Performed by 3.1.8.01 Software version.

[zeddicus]

Hello. The last procedure for unlock attempt did not render positive results.
In the end, the phone just let you make emergency phonecalls, accepts the sim cards but will not register in any network and do not let you enter in the mobile network option within the settings.
This phone is on 20e firmware version and I have not found any firmware yet.

So far I have no idea what else could be done to fix this unexplained behaviour.

Following are the logs:

Work ID: 0000000001BEE90D
Checking data...OK
Platform: LG Qualcomm
Selected port: COM48
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 355513-10-002253-5
Android version: 8.1.0
Battery level: 92%
Mode: Normal
Firmware compiled date: Sep 10 2018
Firmware compiled time: 09:00:00
Firmware released date: Feb 28 2019
Firmware released time: 13:11:18
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-1
IMEI: 355513-10-002253-5
Bluetooth address: 64:C2E:E0:A8:19
Wi-Fi MAC address: 64:C2E:44:AC:6B
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210CM will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: zedd71
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 10 credits.
To perform "Unlock" operation you need to have 0 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Switching to Download mode...OK
Initializing flash...OK
Platform: msm8937
SW version: LMX210CMAT-00-V20e-CRK-US-FEB-28-2019-ARB02+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CY12S190308003941
IMEI: 355513-10-002253-5
Target operator: CRK
Hardware: rev_10
Failed!
Please, perform the following steps:
1. Connect SD card via SD card reader to PC.
2. Put phone into Download mode manually.
3. Repeat Unlock operation.
Rebooting phone...
Performed by 3.1.8.01 Software version.
--------------------------------------------------------------------------------

Work ID: 0000000001BEE90D
Checking data...OK
Platform: LG Qualcomm
Selected port: COM36
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 355513-10-002253-5
Android version: 8.1.0
Battery level: 94%
Mode: Emergency
Initializing flash...OK
Platform: msm8937
SW version: LMX210CMAT-00-V20e-CRK-US-FEB-28-2019-ARB02+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CY12S190308003941
IMEI: 355513-10-002253-5
Target operator: CRK
Hardware: rev_10
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210CM will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: zedd71
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 10 credits.
To perform "Unlock" operation you need to have 0 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Please, insert / reinsert SD Card into Phone. Then press "OK" button.
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...OK
Initializing flash...OK
Initializing device...
Checking data...
Calculating. Please Wait...
Unlocking...
Phone successfully unlocked!
Rebooting phone...
Warning: If your device ask for Unlock Code, after operation was
completed, then You can perform Unlock operation via wipe security!
Performed by 3.1.8.01 Software version.

[Octopus box]

Unfortunately, we don't have another solution, this is most likely a hardware problem with phone. Please, check your balance.

[zeddicus]

Originally Posted by Octopus box

Unfortunately, we don't have another solution, this is most likely a hardware problem with phone. Please, check your balance.

Thank you very much for your support and patience. We attempted every possible solution, except flashing the phone. I think there is not firmware for it.