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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-04-2022, 09:17   #1 (permalink)
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Smile LM-X210CM Unlock Question [Solved]


Hi team
my 100 Welcome to Octoplus/Octopus Box LG Software version 3.1.8.01
Card S/N : 00000234B4
--------------------------------------------------------------------------------
Work ID: 0000000001B5780C
Checking data...OK
Platform: LG Qualcomm
Selected port: COM23
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376********
Android version: 8.1.0
Battery level: 100%
Mode: Normal
Firmware compiled date: Oct 24 2019
Firmware compiled time: 07:00:00
Firmware released date: Jul 29 2020
Firmware released time: 18:46:34
SW Version: MPSS.JO.3.0.c12-00036-8937_GENNS_PACK-
1.220702.1.229846.1
IMEI: 354376-09-*****
Bluetooth address: 00:57:C1:89:65:16
Wi-Fi MAC address: 38:30:F9:32:98:F2
SPC: 000000
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Reset Security
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "LMX210CM_354376*******_04-05-2022_09-06-
19.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...Failed!
LAF Error: 80000119.
Reading security area...
Please, insert / reinsert SD Card into Phone. Then press "OK" button.
Reading partitions...
Reading security area...
Connecting to phone...OK
Initializing flash...OK
Checking data...
Connecting to phone...OK
Initializing flash...OK
Switching to Normal mode...
Connecting to phone...
Can't found Micro SD cards
Please, connect Micro SD card to PC, then press "OK" button!
Can't found Micro SD cards
Please, connect Micro SD card to PC, then press "OK" button!
Connecting to phone...
Backup saved to "LMX210CM_35437609*****_04-05-2022_09-12-
29.SEC"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Resetting secutiy area...OK
Switching to Normal mode...
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
Found model LMX210CM* ÿh at port COM23
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Performed by 3.1.8.01 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000001B5780C
Checking data...OK
Platform: LG Qualcomm
Selected port: COM23
Selected model: LMX210CM
Reading info...
Model ID: LM-X210CM
IMEI: 354376-*******
Android version: 8.1.0
Battery level: 100%
Mode: Normal
Firmware compiled date: Oct 24 2019
Firmware compiled time: 07:00:00
Firmware released date: Jul 29 2020
Firmware released time: 18:46:34
SW Version: MPSS.JO.3.0.c12-00036-8937_GENNS_PACK-
1.220702.1.229846.1
IMEI: 354376-09-*****
Bluetooth address: 00:57:C1:89:65:16
Wi-Fi MAC address: 38:30:F9:32:98:F2
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210CM will delete all user data on the phone
(contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: slycelltronix
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 37 credits.
To perform "Unlock" operation you need to have 0 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Switching to Download mode...OK
Initializing flash...OK
Platform: msm8937
SW version: LMX210CMAT-00-V20o-CRK-US-JUL-29-2020-ARB03+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: CY12S18102400***
IMEI: 354376-09-******
Target operator: CRK
Hardware: rev_10
Please, insert / reinsert SD Card into Phone. Then press "OK" button.
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...OK
Initializing flash...OK
Initializing device...
Checking data...
Calculating. Please Wait...
Unlocking...
Phone successfully unlocked!
Rebooting phone...
Warning: If your device ask for Unlock Code, after operation was
completed, then You can perform Unlock operation via wipe security!
Performed by 3.1.8.01 Software version.
credits gone but phone still locked even after security reset;
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Old 05-04-2022, 09:41   #2 (permalink)
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Hello.

As can we see from the software log, your phone was successfully unlocked.

Please insert SIM card, type *#06# and make a video with phone's screen, where we can see, that device is locked, then send us link with video we will check.
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Old 05-04-2022, 12:51   #3 (permalink)
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Thanks for reply
Here is link;
https://*********/9SnPExMFYnE
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Old 05-04-2022, 13:00   #4 (permalink)
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Quote:
Originally Posted by victorsky View Post
Thanks for reply
Here is link;
https://*********/9SnPExMFYnE
Please, just copy and paste link from address bar like this:
Code:
https://www.youtube.com/watch?v=LKrR6-4y-uA&t=3s
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Old 05-04-2022, 13:26   #5 (permalink)
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https://youtube.com/watch?v=9SnPExMFYnE&feature=share
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Old 05-04-2022, 16:56   #6 (permalink)
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Hello.

Does the phone ask for unlock code or it have device lock APK?
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Old 05-05-2022, 10:06   #7 (permalink)
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before it was asking for network unlock code after unlock it was asking for unlock code 7 attempts remain. then after reset security: this phone is permanently locked and can not be unlocked
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Old 05-05-2022, 11:23   #8 (permalink)
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Please, perform Unlock operation via Wipe security method and post here result.
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Old 05-05-2022, 11:59   #9 (permalink)
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noted but i cant see any wipe security on this model but reset security which i did.
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Old 05-05-2022, 12:51   #10 (permalink)
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We recommended to read atentitive software manual before do any operations.

Quote:
ATTENTIVE: If your device have device lock APK you must use Unlock via SD card method!
Quote:
ATTENTIVE: If your device ask for unlock code you must use Unlock via Wipe Security method!
Quote:
Note: We highly recommended to use first method of Unlock via SD Card! If first method wasn't successful, than You can use Unlock via wipe security!
Quote:
For Phones which ask unlock codes:
Remove SD and SIM cards from the phone;
Go to "Settings" -> "About phone" -> "Software information";
Click on Build number 5-7 times;
Enable USB debugging ("Settings" -> "Developer options" -> "USB Debugging");
Connect powered-on phone to PC via Micro USB cable;
Install necessary driver;
Click "Unlock" button;
Follow software instructions (prompts).
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Old 05-06-2022, 10:41   #11 (permalink)
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i tried that before this procedure but it was giving error
but now phone is unlocked ,thank you octopus team.
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