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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 03-15-2022, 21:09   #1 (permalink)
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LM-G710TM Unlock Question [Answered]


-------
Connecting to server 0...OK
Username: mT4eFMITHd
Authorizing...OK
Checking balance...OK
Your balance: 150 credits.
------------------------------------------------------------------------
--------
Work ID: 00000000018396D9
Checking data...OK
Platform: LG Qualcomm
Selected port: COM499
Selected model: G710TM
Reading info...
Model ID: LM-G710TM
IMEI: 358159-09-015126-9
Android version: 9
Battery level: 98%
Trying to enable Diagnostics ports...
Found model LM-G710TM at port COM499
Reading info...
Model ID: LM-G710TM
IMEI: 358159-09-015126-9
Android version: 9
Battery level: 98%
Trying to enable Diagnostics ports...
Found model LM-G710TM at port COM499
Reading info...
Model ID: LM-G710TM
IMEI: 358159-09-015126-9
Android version: 9
Battery level: 98%
Mode: Normal
Firmware compiled date: May 07 2019
Firmware compiled time: 07:00:00
Firmware released date: May 23 2019
Firmware released time: 15:15:16
SW Version: MPSS.AT.4.0.c2.9-00061-SDM845
_GEN_PACK-1.196773.1.198357.15
IMEI: 358159-09-015126-9
SPC: 000000
Unlocking...
Write security backup function doesn't work for this
device with latest firmware versions. If you'll encounter
any problem during Unlock operation - you won't be able
to restore the phone to it's initial state, so proceed at
your own risk.

Continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: mT4eFMITHd
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 150 credits.
To perform "Unlock" operation you need to have 100
credits.
Switching to Download mode...OK
Initializing flash...OK
Platform: sdm845
SW version: LMG710TMAT-01-V20c-310-260-MAY-23-
2019-ARB00+0
Android version: 9
LAF Version: 1.1
Product ID: PT01S180517000996
IMEI: 358159-09-015126-9
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Checking operation...
Reconnecting phone...OK
Initializing flash...OK
Patching...
Step 1...
Reconnecting phone...OK
Initializing flash...OK
Reading 0...
Reconnecting phone...OK
Initializing flash...OK
Reading 1...
Writing 1...
Reconnecting phone...OK
Initializing flash...OK
Step 2...
Reconnecting phone...OK
Initializing flash...OK
Reading 0...
Reconnecting phone...OK
Initializing flash...OK
Reading 1...
Writing 1...
Reconnecting phone...OK
Initializing flash...OK
Switching to Normal mode...
Found model LMG710TM: ÿÅ0 at port COM499
Prepairing for change protect status...OK
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Platform: sdm845
SW version: LMG710TMAT-01-V20c-310-260-MAY-23-
2019-ARB00+0
Android version: 9
LAF Version: 1.1
Product ID: PT01S180517000996
IMEI: 358159-09-015126-9
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Writing security area...
Reconnecting phone...
Please, perform the following steps:
1. Disconnect cable.
2. Power phone OFF and put it to Download mode.
3. Connect the cable then press "OK" button.
Note: If "Ok" button isn't active, then You should
reconnect device!
Initializing flash...OKOK
Switching to Normal mode...
Found model LMG710TM* ÿÅ0 at port COM499
Error code: Z1AL3CAS2Q
Performed by 3.1.7 Software version.

please refund
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Old 03-16-2022, 08:16   #2 (permalink)
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Location: USA, New York
Posts: 10,173
Member: 2891705
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Hello

We added one more attempt.

Please, try to perform operation once again, but before, read attentively software manual.
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