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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 08-16-2021, 19:59   #1 (permalink)
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LMX210APM Unlock question [Answered]


plese refund credict
user UXSGZl3psl

Welcome to Octoplus/Octopus Box LG Software version 3.1.1.03
Card S/N : 0000089C64
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: PXv1kqe97F
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: LjJWMnUnoj
Authorizing...Failed!
Login error: Wrong password!
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: LjJWMnUnoj
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Work ID: 00000000016831D0
Checking data...OK
Platform: LG Qualcomm
Selected port: COM254
Selected model: LMX210APM
Reading info...Canceled!
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000016831F4
Checking data...OK
Platform: LG Qualcomm
Selected port: COM106
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-602178-0
Android version: 8.1.0
Battery level: 49%
Mode: Normal
Firmware compiled date: May 27 2019
Firmware compiled time: 08:00:00
Firmware released date: May 29 2019
Firmware released time: 17:13:22
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-
1.201016.1.205920.1
IMEI: 355437-10-602178-0
Bluetooth address: 98:B8:BA:E3:E9:4C
Wi-Fi MAC address: 98:B8:BA:5C:1C:F4
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210APM will delete all user data on the
phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: LjJWMnUnoj
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Switching to Download mode...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the
cable (or P999 cable))
3. Connect cable and press "Ok" button.
Initializing flash...OK
Platform: msm8937
SW version: LMX210APMAT-01-V20g-310-410-MAY-29-2019-
ARB03+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: VP01S190913004876
IMEI: 355437-10-602178-0
Target operator: ATT
Hardware: rev_11
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...OK
Initializing flash...OK
Initializing device...
Checking data...
Calculating. Please Wait...
Unlocking...
Phone successfully unlocked!
Rebooting phone...
Warning: If your device ask for Unlock Code, after operation was
completed, then You can perform Unlock operation via wipe
security!
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: XRxwn2E8B4
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: UXSGZl3psl
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Work ID: 000000000168365E
Checking data...OK
Platform: LG Qualcomm
Selected port: COM131
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-602142-6
Android version: 8.1.0
Battery level: 53%
Mode: Normal
Firmware compiled date: May 27 2019
Firmware compiled time: 08:00:00
Firmware released date: May 29 2019
Firmware released time: 17:13:22
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-
1.201016.1.205920.1
IMEI: 355437-10-602142-6
Bluetooth address: 98:B8:BA:E3:E8:9E
Wi-Fi MAC address: 98:B8:BA:5C:1C:4C
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210APM will delete all user data on the
phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: UXSGZl3psl
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Switching to Download mode...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the
cable (or P999 cable))
3. Connect cable and press "Ok" button.
Initializing flash...OK
Platform: msm8937
SW version: LMX210APMAT-01-V20g-310-410-MAY-29-2019-
ARB03+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: VP01S190913008218
IMEI: 355437-10-602142-6
Target operator: ATT
Hardware: rev_11
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...
Please, perform the following steps:
1. Disconnect cable.
2. Power phone OFF and put it to Download mode.
3. Connect the cable then press "OK" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Initializing flash...OK
Failed!
Please, perform the following steps:
1. Connect SD card via SD card reader to PC.
2. Put phone into Download mode manually.
3. Repeat Unlock operation.
Rebooting phone...
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: UXSGZl3psl
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Work ID: 0000000001683882
Checking data...OK
Platform: LG Qualcomm
Selected port: COM131
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-602142-6
Android version: 8.1.0
Battery level: 55%
Trying to enable Diagnostics ports...
Found model LMX210AP: ÿh at port COM131
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-602142-6
Android version: 8.1.0
Battery level: 55%
Mode: Normal
Firmware compiled date: May 27 2019
Firmware compiled time: 08:00:00
Firmware released date: May 29 2019
Firmware released time: 17:13:22
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-
1.201016.1.205920.1
IMEI: 355437-10-602142-6
Bluetooth address: 98:B8:BA:E3:E8:9E
Wi-Fi MAC address: 98:B8:BA:5C:1C:4C
SPC: 000000
Please, select Unlock Method!
Selected Unlock via SD Card
(with Unlock APK)
Unlock operation for LMX210APM will delete all user data on the
phone (contacts, pictures and others)!
Do You want to continue?
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: UXSGZl3psl
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Prepairing loader...
Step 1...
Step 2...
Step 3...
Copying on SD Card...
Can't found Micro SD cards
Please, connect Micro SD card to PC, then press "OK" button!
Switching to Download mode...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the
cable (or P999 cable))
3. Connect cable and press "Ok" button.
Initializing flash...OK
Platform: msm8937
SW version: LMX210APMAT-01-V20g-310-410-MAY-29-2019-
ARB03+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: VP01S190913008218
IMEI: 355437-10-602142-6
Target operator: ATT
Hardware: rev_11
Reading partitions...
Checking data...
Connecting to phone...OK
Initializing flash...OK
Sending loader...
Connecting to phone...OK
Initializing flash...OK
Prepairing loader...
Executing loader...
Connecting to phone...
Please, perform the following steps:
1. Disconnect cable.
2. Power phone OFF and put it to Download mode.
3. Connect the cable then press "OK" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Initializing flash...OK
Failed!
Rebooting phone...
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Work ID: 0000000001683BB8
Checking data...OK
Platform: LG Qualcomm
Selected port: COM131
Selected model: LMX210APM
Reading info...
Model ID: LM-X210APM
IMEI: 355437-10-602142-6
Android version: 8.1.0
Battery level: 57%
Mode: Normal
Firmware compiled date: May 27 2019
Firmware compiled time: 08:00:00
Firmware released date: May 29 2019
Firmware released time: 17:13:22
SW Version: MPSS.JO.3.0.c12-00015-8937_GENNS_PACK-
1.201016.1.205920.1
IMEI: 355437-10-602142-6
Bluetooth address: 98:B8:BA:E3:E8:9E
Wi-Fi MAC address: 98:B8:BA:5C:1C:4C
SPC: 000000
Please, select Unlock Method!
Selected Unlock via wipe security
(with Unlock codes)
Unlocking...
Initializing ADB...OK
Waiting for phone...OK
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: UXSGZl3psl
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Skip Read/Write QCN
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "LMX210APM_355437106021426_17-08-2021_
02-53-04.SEC"
Writing security area...OK
Switching to Normal mode...
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Connect USB cable to then phone
4. Press "Ok" button
Found model LMX210AP* ÿh at port COM131
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: UXSGZl3psl
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OKOK
Finalizing...Failed!
Error code: KLQWHCKAWF
Performed by 3.1.1.03 Software version.
--------------------------------------------------------------------------------
Connecting to server 0...OK
Username: UXSGZl3psl
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.
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Old 08-17-2021, 06:21   #2 (permalink)
Product Supporter
 
Octopus support's Avatar
 
Join Date: Jan 2019
Location: USA, New York
Posts: 10,159
Member: 2891705
Status: Offline
Thanks Meter: 2,140
Hello.

Please download and install latest software version 3.1.4 from the Support Area. (Path: /Soft/Octoplus LG/RELEASE SOFTWARE/install_octoplus_octopus_LG_3.1.4.exe) and repeat operation once again.
Quote:
To enter Support Area, press "Go to support" button on "Support & options" tab of the Software.
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