GSM-Forum - LMX420EMW Connection with server was lost! [Solved]

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LMX420EMW Connection with server was lost! [Solved]

PLZ HELP LMX420EMW Connection with server was lost AND PHONE NOT UNLOCKED

Quote:

Connecting to server ...29/09/2020 12:28:50 > OK
29/09/2020 12:28:50 > Username: sami19
29/09/2020 12:28:50 > Authorizing...29/09/2020 12:28:52 > OK
29/09/2020 12:28:52 > Checking balance...29/09/2020 12:28:53 > OK
29/09/2020 12:28:53 > Your balance: 100 credits.
29/09/2020 12:28:56 > --------------------------------------------------------------------------------
29/09/2020 12:28:56 > Checking data...29/09/2020 12:28:57 > OK
29/09/2020 12:28:57 > Platform: LG MTK
29/09/2020 12:28:57 > Selected port: COM21
29/09/2020 12:28:57 > Selected baudrate: 115200
29/09/2020 12:28:57 > Selected model: X420EMW
29/09/2020 12:28:57 > Selected USB connection type
29/09/2020 12:28:58 > Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
29/09/2020 12:28:59 > or
29/09/2020 12:28:59 > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
29/09/2020 12:29:00 > Phone found at port COM21
29/09/2020 12:29:00 > Mode: Emergency
29/09/2020 12:29:00 > Initializing flash...29/09/2020 12:29:02 > OK
29/09/2020 12:29:03 > Model ID: LM-X420EMW
29/09/2020 12:29:03 > Platform: mt6765
29/09/2020 12:29:03 > Android version: 8.1.0
29/09/2020 12:29:03 > SW version: LMX420EMWAT-64-V10b-EEA-XX-FEB-21-2019+0
29/09/2020 12:29:03 > LAF Version: 1.1
29/09/2020 12:29:03 > Product ID: HB94BGAD29ABNT01TYQ
29/09/2020 12:29:03 > IMEI: 353615-10-189165-1
29/09/2020 12:29:03 > Target operator: LAO
29/09/2020 12:29:03 > Hardware: rev_11
29/09/2020 12:29:03 > Battery level: 44%
29/09/2020 12:29:03 > Reading partitions...29/09/2020 12:29:03 > OK
29/09/2020 12:29:17 > Checking security...
29/09/2020 12:29:28 > offs: 0C380000
29/09/2020 12:29:28 > Checking security passed!
29/09/2020 12:29:28 > --------------------------------------------------------------------------------
29/09/2020 12:29:28 > IMEI A: 353615-10-189165-1
29/09/2020 12:29:28 > IMEI B: 353615-10-189166-9
29/09/2020 12:29:28 > Bluetooth address: 64:C2:DE:BE:7B:EE
29/09/2020 12:29:28 > Wi-Fi MAC address: 64:C2:DE:29:68:79
29/09/2020 12:29:28 > SPC: 000000
29/09/2020 12:29:28 > --------------------------------------------------------------------------------
29/09/2020 12:29:28 > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
29/09/2020 12:29:31 > Connecting to server...29/09/2020 12:29:33 > OK
29/09/2020 12:29:33 > Octopus smart card is present.
29/09/2020 12:29:33 > Checking smart card...29/09/2020 12:29:39 > OK
29/09/2020 12:29:39 > Username: sami19
29/09/2020 12:29:39 > Authorizing...29/09/2020 12:29:40 > OK
29/09/2020 12:29:40 > Checking balance...29/09/2020 12:29:41 > OK
29/09/2020 12:29:41 > Checking operation...29/09/2020 12:29:44 > OK
29/09/2020 12:29:44 > Sending device information...29/09/2020 12:29:47 > OK
29/09/2020 12:29:47 > Get credits, needed for current operation...29/09/2020 12:29:48 > OK
29/09/2020 12:29:48 > Your balance: 100 credits.
29/09/2020 12:29:48 > To perform "Unlock" operation you need to have 100 credits.
29/09/2020 12:29:54 > Reading security area...29/09/2020 12:30:06 > OK
29/09/2020 12:30:06 > Backup saved to "X420EMW_353615101891651_29-09-2020_12-30-06.EEP"
29/09/2020 12:30:06 > Unlocking...29/09/2020 12:30:06 > OK
29/09/2020 12:30:06 > Writing security area...
29/09/2020 12:30:11 > Execute : 0x0040
29/09/2020 12:30:11 > Writing cmd...
29/09/2020 12:30:11 > reading cmd...
29/09/2020 12:30:14 > reading cmd...
29/09/2020 12:30:16 > Reconnecting phone...
29/09/2020 12:30:30 > Phone found at port COM146
29/09/2020 12:30:30 > Mode: Emergency
29/09/2020 12:30:30 > Initializing flash...29/09/2020 12:30:33 > OK
29/09/2020 12:30:33 > Writing security area...
29/09/2020 12:30:35 > Execute : 0x00AC
29/09/2020 12:30:35 > Writing cmd...
29/09/2020 12:30:35 > reading cmd...
29/09/2020 12:30:37 > reading cmd...29/09/2020 12:30:39 > OK
29/09/2020 12:30:39 > Reconnecting phone...
29/09/2020 12:30:47 > Phone found at port COM146
29/09/2020 12:30:47 > Mode: Emergency
29/09/2020 12:30:47 > Initializing flash...29/09/2020 12:30:50 > OK
29/09/2020 12:30:52 > Reading partitions...29/09/2020 12:30:52 > OK
29/09/2020 12:30:52 > Prepairing for change protect status...
29/09/2020 12:30:52 >
29/09/2020 12:30:52 > Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
29/09/2020 12:30:52 > Performed by 3.0.4 Software version.
29/09/2020 12:30:53 > Elapsed Time: 00:01:56

Hello.

We've added You one more attempt, please repeat operation again, then post here full Software log

Thank you bro phone unlocked

Quote:

welcome to octoplus/octopus box lg software version 3.0.4
card s/n : 0001019889
--------------------------------------------------------------------------------
connecting to server ...ok
username: Sami19
authorizing...ok
checking balance...ok
your balance: 0 credits.
--------------------------------------------------------------------------------
checking data...ok
platform: Lg mtk
selected port: Com21
selected baudrate: 115200
selected model: X420emw
selected usb connection type
please, disconnect cable, power phone off, connect p999 cable
(with 910k resistor)
or
power off phone, press and hold "vol+" for 10 seconds and
connect usb cable.
Phone found at port com21
mode: Emergency
initializing flash...ok
model id: Lm-x420emw
platform: Mt6765
android version: 8.1.0
sw version: Lmx420emwat-00-v10e-lao-si-feb-21-2019+0
laf version: 1.1
product id: Hb94bgad29abnt01tyq
imei: 353615-10-189165-1
target operator: Lao
hardware: Rev_11
battery level: 48%
reading partitions...ok
checking security...
Checking security passed!
--------------------------------------------------------------------------------
imei a: 353615-10-189165-1
imei b: 353615-10-189166-9
bluetooth address: 64:c2:de:be:7b:ee
wi-fi mac address: 64:c2:de:29:68:79
spc: 000000
--------------------------------------------------------------------------------
write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Connecting to server...ok
octopus smart card is present.
Checking smart card...ok
username: Sami19
authorizing...ok
checking balance...ok
checking operation...ok
sending device information...ok
get credits, needed for current operation...ok
too low balance to provide the security operation!
Your balance: 0 credits.
To perform "unlock" operation you need to have 100 credits.
Performed by 3.0.4 software version.
--------------------------------------------------------------------------------
checking data...ok
platform: Lg mtk
selected port: Com21
selected baudrate: 115200
selected model: X420emw
selected usb connection type
please, disconnect cable, power phone off, connect p999 cable
(with 910k resistor)
or
power off phone, press and hold "vol+" for 10 seconds and
connect usb cable.
Phone found at port com21
mode: Emergency
initializing flash...ok
model id: Lm-x420emw
platform: Mt6765
android version: 8.1.0
sw version: Lmx420emwat-00-v10e-lao-si-feb-21-2019+0
laf version: 1.1
product id: Hb94bgad29abnt01tyq
imei: 353615-10-189165-1
target operator: Lao
hardware: Rev_11
battery level: 53%
reading partitions...ok
checking security...
Checking security passed!
--------------------------------------------------------------------------------
imei a: 353615-10-189165-1
imei b: 353615-10-189166-9
bluetooth address: 64:c2:de:be:7b:ee
wi-fi mac address: 64:c2:de:29:68:79
spc: 000000
--------------------------------------------------------------------------------
write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Canceled!
Performed by 3.0.4 software version.
--------------------------------------------------------------------------------
checking data...ok
platform: Lg mtk
selected port: Com21
selected baudrate: 115200
selected model: X420emw
selected usb connection type
please, disconnect cable, power phone off, connect p999 cable
(with 910k resistor)
or
power off phone, press and hold "vol+" for 10 seconds and
connect usb cable.
Phone found at port com21
mode: Emergency
initializing flash...ok
model id: Lm-x420emw
platform: Mt6765
android version: 8.1.0
sw version: Lmx420emwat-00-v10e-lao-si-feb-21-2019+0
laf version: 1.1
product id: Hb94bgad29abnt01tyq
imei: 353615-10-189165-1
target operator: Lao
hardware: Rev_11
battery level: 53%
reading partitions...ok
checking security...
Checking security passed!
--------------------------------------------------------------------------------
imei a: 353615-10-189165-1
imei b: 353615-10-189166-9
bluetooth address: 64:c2:de:be:7b:ee
wi-fi mac address: 64:c2:de:29:68:79
spc: 000000
--------------------------------------------------------------------------------
write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Connecting to server...ok
octopus smart card is present.
Checking smart card...ok
username: Sami19
authorizing...ok
checking balance...ok
checking operation...ok
sending device information...ok
get credits, needed for current operation...ok
your balance: 100 credits.
To perform "unlock" operation you need to have 100 credits.
Reading security area...ok
backup saved to "x420emw_353615101891651_29-09-2020_13-
29-53.eep"
unlocking...ok
writing security area...
Initializing flash...ok
writing security area...ok
initializing flash...ok
reading partitions...ok
prepairing for change protect status...
Initializing flash...ok
removing write protection...ok
initializing flash...ok
reading partitions...ok
erasing part 1...ok
initializing flash...ok
erasing part 2...ok
initializing flash...ok
reading partitions...ok
prepairing for change protect status...
Initializing flash...ok
restore write protection...ok
initializing flash...ok
reading partitions...ok
phone successfully unlocked!
Warning: If your device were stuck at logo, after operation was
completed, then please, don't reflash your device, first contact with
support via skype or create thread at forum!
Performed by 3.0.4 software version.

Hello.

Please, post here full software log of Unlock operation, we will check it.