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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 12-12-2018, 18:33   #1 (permalink)
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Smile H990DS IMEI repair problem [Solved]


hi all

I want to repair the v20 imei, but I got into trouble




firmware v10h-ame-xx
octoplus log:

Quote:
Welcome to Octoplus/Octopus Box LG Software version 2.8.1
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM202
Selected model: H990DS
Reading info...
Model ID: LG-H990ds
IMEI: 352163-08-****-2
Android version: 7.0
Battery level: 38%
SW Version: H99010h
Mode: Emergency
Initializing flash...OK
SW version: LGH990dsAT-00-V10h-AME-XX-JAN-17-2018+0
Android version: 7.0
LAF Version: 1.1
Product ID: SM07S180605000183
IMEI: 352163-08-****-2
Target operator: GLOBAL
Hardware: rev_10
Fixing IMEI...
New IMEI A: 352163-08-08***-4
New IMEI B: 352163-08-08***-2
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Switching to Normal mode...
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Press "Ok" button

Last edited by Octopus box; 12-13-2018 at 09:25.
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Old 12-13-2018, 06:33   #2 (permalink)
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Hello.

Have You performed these steps?:
Quote:
Please perform the following steps:
1. Disconnect cable
2. Put phone into Normal mode manually
3. Press "Ok" button
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Old 12-13-2018, 07:37   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Have You performed these steps?:
yes i did
but still stock on that commands
and not recognize the phone
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Old 12-13-2018, 07:39   #4 (permalink)
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can i flash with
H990ds10f_00_OPEN_AU_DS_OP_0923.kdz
for downgrade firmware security ? or its caused damage to phone?
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Old 12-13-2018, 08:29   #5 (permalink)
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No need flash, re-boot the phone, reconnect it again, select "Files transfer" connection mode, enable diag and perform the operation again.
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Old 12-13-2018, 09:13   #6 (permalink)
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thanks octoplus its done thank you so much



Continue?
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "H990DS_35216308374***_12-12-2018_23-52-47.qcn"
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "H990DS_3521630837***_13-12-2018_00-07-08.SEC"
Writing security area...OK
Switching to Normal mode...
Found model LGH990ds* ÿh G> at port COM206
Send SPC...OK
Writing QCN...
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing QCN done!
Finalizing...OK
IMEI successfully fixed!
Rebooting phone...
Performed by 2.8.1 Software version.
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