LS990/V20 invaild sim please help [Answered]

[afhaan]

Welcome to Octoplus/Octopus Box LG Software version 2.9.8
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM4
Selected model: LS997
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS997
Phone firmware version: LGLS997AT-00-V20a-SPR-US-JUL-17-
2018-ARB01+03
Short firmware version: V20a
Kernel version: 3.18.71-perf+ (lgmobile@LGEACI5R9) (gcc
version 4.9.x 20150123 (prerelease) (GCC) ) #1 SMP PREEMPT
Tue Jul 17 14:44:34 KST 201
Android version: 8.0.0
Hardware: Qualcomm Technologies, Inc MSM8996 0
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.9.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM4
Selected model: LS997
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS997
Phone firmware version: LGLS997AT-00-V20a-SPR-US-JUL-17-
2018-ARB01+03
Short firmware version: V20a
Kernel version: 3.18.71-perf+ (lgmobile@LGEACI5R9) (gcc
version 4.9.x 20150123 (prerelease) (GCC) ) #1 SMP PREEMPT
Tue Jul 17 14:44:34 KST 201
Android version: 8.0.0
Hardware: Qualcomm Technologies, Inc MSM8996 0
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.9.8 Software version.
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM4
Selected model: LS997
Reading info...
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS997
Phone firmware version: LGLS997AT-00-V20a-SPR-US-JUL-17-
2018-ARB01+03
Short firmware version: V20a
Kernel version: 3.18.71-perf+ (lgmobile@LGEACI5R9) (gcc
version 4.9.x 20150123 (prerelease) (GCC) ) #1 SMP PREEMPT
Tue Jul 17 14:44:34 KST 201
Android version: 8.0.0
Hardware: Qualcomm Technologies, Inc MSM8996 0
Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.9.8 Software version.
Connecting to server support2.octoplusbox.com:82...OK
Authorizing...OK

[Octopus box]

Please, type ##3424# to get SPC / MSL / Service Code...Failed!
Performed by 2.9.8 Software version.

Note: To connect the phone in Normal Mode, do the next: Select "Charge Phone" in "USB PC Connection" menu. Type ##3424#, go to "Diag" menu and select "Enable". This menu is blocked by SPC/MSL.

[afhaan]

Originally Posted by Octopus box

Note: To connect the phone in Normal Mode, do the next: Select "Charge Phone" in "USB PC Connection" menu. Type ##3424#, go to "Diag" menu and select "Enable". This menu is blocked by SPC/MSL.

Welcome to Octoplus/Octopus Box LG Software version 2.9.8
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM56
Selected model: LS997
Reading info...
IMEI: 359969-07-202839-5
Android version: 8.0.0
Battery level: 32%
Mode: Normal
Firmware compiled date: Jul 02 2018
Firmware compiled time: 11:00:00
Firmware released date: Jul 17 2018
Firmware released time: 14:33:50
SW Version: MPSS.TH.2.0.1.c3-00058-M8996FAAAANAZM-
1.155473.1.156374.2
IMEI: 359969-07-202839-5
Bluetooth address: DC:0B:34:0F:EB:EA
Wi-Fi MAC address: DC:0B:34:AF:E2:72
SPC: 628238
MEID: 35996907202839
Mobile ESN: 80F5973A
SSD_A: 0000000000000000
SSD_B: 0000000000000000
OTKSL: 700256
NAM Name: Sprint
User Lock Code: 8682
Performed by 2.9.8 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM56
Selected model: LS997
Reading info...
IMEI: 359969-07-202839-5
Android version: 8.0.0
Battery level: 32%
Mode: Normal
Firmware compiled date: Jul 02 2018
Firmware compiled time: 11:00:00
Firmware released date: Jul 17 2018
Firmware released time: 14:33:50
SW Version: MPSS.TH.2.0.1.c3-00058-M8996FAAAANAZM-
1.155473.1.156374.2
IMEI: 359969-07-202839-5
Bluetooth address: DC:0B:34:0F:EB:EA
Wi-Fi MAC address: DC:0B:34:AF:E2:72
SPC: 628238
MEID: 35996907202839
Mobile ESN: 80F5973A
SSD_A: 0000000000000000
SSD_B: 0000000000000000
OTKSL: 700256
NAM Name: Sprint
User Lock Code: 8682
Initializing ADB...OK
Waiting for phone...OK
Model ID: LG-LS997
Phone firmware version: LGLS997AT-00-V20a-SPR-US-JUL-17-
2018-ARB01+03
Short firmware version: V20a
Kernel version: 3.18.71-perf+ (lgmobile@LGEACI5R9) (gcc
version 4.9.x 20150123 (prerelease) (GCC) ) #1 SMP PREEMPT
Tue Jul 17 14:44:34 KST 201
Android version: 8.0.0
Hardware: Qualcomm Technologies, Inc MSM8996 0
Unlock operation is currently not supported for your phone's
firmware.
Sending exploit...OK
Executing exploit...OK
Unlocking...
Phone successfully unlocked!
Rebooting phone...
Performed by 2.9.8 Software version.

[Octopus support]

Hello.

As You can see from the software log:

Unlock operation is currently not supported for your phone's firmware.