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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 07-03-2018, 10:38   #1 (permalink)
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H345 TMB after unlock stays on searching [Answered]


7/3/2018 11:21:45 > Connecting to server...7/3/2018 11:21:45 > OK
7/3/2018 11:21:45 > Octopus smart card is present.
7/3/2018 11:21:45 > Checking smart card...7/3/2018 11:21:47 > OK
7/3/2018 11:21:47 > Username: dmuotrl
7/3/2018 11:21:47 > Authorizing...7/3/2018 11:21:48 > OK
7/3/2018 11:21:48 > Checking balance...7/3/2018 11:21:48 > OK
7/3/2018 11:21:48 > Checking operation...7/3/2018 11:21:48 > OK
7/3/2018 11:21:48 > Sending device information...7/3/2018 11:21:48 > OK
7/3/2018 11:21:48 > Get credits, needed for current operation...7/3/2018 11:21:48 > OK
7/3/2018 11:21:48 > Your balance: 150 credits.
7/3/2018 11:21:48 > To perform "Unlock" operation you need to have 100 credits.
7/3/2018 11:21:56 > Sending exploit...7/3/2018 11:21:57 > OK
7/3/2018 11:21:57 > Executing exploit...7/3/2018 11:22:04 > OK
7/3/2018 11:22:04 > Sending data to server...7/3/2018 11:22:37 > OK
7/3/2018 11:22:37 > Calculating. Please Wait...7/3/2018 11:22:47 > OK
7/3/2018 11:22:47 > Unlocking...
7/3/2018 11:23:01 > Phone successfully unlocked!
7/3/2018 11:23:01 > Rebooting phone...
7/3/2018 11:23:01 > Performed by 2.8.6 Software version.

Last edited by Octopus box; 07-03-2018 at 11:48.
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Old 07-03-2018, 10:39   #2 (permalink)
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After unlock

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Old 07-03-2018, 11:48   #3 (permalink)
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Hello.

Try to do Hard Reset and check network again. Also try to use another SIM cards. Write the result.
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Old 07-03-2018, 16:55   #4 (permalink)
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After hard reset again not work

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Old 07-03-2018, 16:59   #5 (permalink)
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With different sim card

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Old 07-03-2018, 17:42   #6 (permalink)
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We have refunded 100 credits to your account, please check balance. Try to repeat the "Unlock" operation once again and then check network again.
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Old 07-03-2018, 18:02   #7 (permalink)
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not work again

7/3/2018 18:48:18 > Checking data...7/3/2018 18:48:18 > OK
7/3/2018 18:48:18 > Platform: LG Qualcomm
7/3/2018 18:48:18 > Selected port: COM89
7/3/2018 18:48:18 > Selected model: H345
7/3/2018 18:48:18 > Reading info...
7/3/2018 18:48:20 > Model ID: LG-H345
7/3/2018 18:48:20 > IMEI: 359562-06-524682-5
7/3/2018 18:48:20 > Android version: 5.1.1
7/3/2018 18:48:20 > Battery level: 88%
7/3/2018 18:48:20 > SW Version: 7/3/2018 18:48:20 > H34510e
7/3/2018 18:48:20 > Mode: Normal
7/3/2018 18:48:20 > Firmware compiled date: May 11 2015
7/3/2018 18:48:20 > Firmware compiled time: 00:00:00
7/3/2018 18:48:20 > Firmware released date: Jun 16 2015
7/3/2018 18:48:20 > Firmware released time: 17:42:27
7/3/2018 18:48:20 > SW Version: 7/3/2018 18:48:20 > MPSS.DPM.2.0.c11-00021-M8936FAAAANUZM-1.19638.1.19833.1
7/3/2018 18:48:20 > IMEI: 359562-06-524682-5
7/3/2018 18:48:20 > SPC: 000000
7/3/2018 18:48:20 > Checking root access...
7/3/2018 18:48:20 > Initializing ADB...7/3/2018 18:48:21 > OK
7/3/2018 18:48:21 > Waiting for phone...7/3/2018 18:48:24 > OK
7/3/2018 18:48:28 > Phone is already rooted.
7/3/2018 18:48:31 > --------------------------------------------------------------------------------
7/3/2018 18:48:31 > Connecting to server...7/3/2018 18:48:31 > OK
7/3/2018 18:48:31 > Octopus smart card is present.
7/3/2018 18:48:31 > Checking smart card...7/3/2018 18:48:33 > OK
7/3/2018 18:48:33 > Username: dmuotrl
7/3/2018 18:48:33 > Authorizing...7/3/2018 18:48:33 > OK
7/3/2018 18:48:33 > Checking balance...7/3/2018 18:48:34 > OK
7/3/2018 18:48:34 > Checking operation...7/3/2018 18:48:34 > OK
7/3/2018 18:48:34 > Sending device information...7/3/2018 18:48:34 > OK
7/3/2018 18:48:34 > Get credits, needed for current operation...7/3/2018 18:48:34 > OK
7/3/2018 18:48:34 > Your balance: 150 credits.
7/3/2018 18:48:34 > To perform "Unlock" operation you need to have 100 credits.
7/3/2018 18:48:40 > Sending exploit...7/3/2018 18:48:41 > OK
7/3/2018 18:48:41 > Executing exploit...7/3/2018 18:48:48 > OK
7/3/2018 18:48:48 > Sending data to server...7/3/2018 18:49:33 > OK
7/3/2018 18:49:33 > Calculating. Please Wait...7/3/2018 18:49:46 > OK
7/3/2018 18:49:46 > Unlocking...
7/3/2018 18:50:00 > Phone successfully unlocked!
7/3/2018 18:50:00 > Rebooting phone...
7/3/2018 18:50:00 > Performed by 2.8.6 Software version
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Old 07-03-2018, 18:05   #8 (permalink)
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After second process unlock and hard reset

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Old 07-04-2018, 05:01   #9 (permalink)
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help

What solution have now team ?
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Old 07-04-2018, 06:30   #10 (permalink)
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simple update the date in the phone
see year 1969
iphone have same problem
if the date and time is wront not take signal and register in network


sorry for my ingles

BR....
Yaio..
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Old 07-04-2018, 06:58   #11 (permalink)
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Nothing with date time

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Old 07-04-2018, 07:10   #12 (permalink)
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Try also to update/write the latest firmware version. If the problem will be the same, we will refund credits to your account.
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Old 07-04-2018, 07:29   #13 (permalink)
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The last firmware


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Old 07-04-2018, 07:34   #14 (permalink)
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Unfortunately, to check the problem with your device we need to have it in hands for researching. No other solution. We have refunded credits for "Unlock" operation to your account.
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