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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 09-28-2017, 08:36   #1 (permalink)
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Lg f560k service disabled

unlock but same problem
Welcome to Octoplus/Octopus Box LG Software version 2.7.6
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM118
Selected model: F560K
Reading info...
Model ID: LG-F560K
IMEI: 358861-06-017622-2
Android version: 5.0.2
Battery level: 78%
SW Version: F560K10j
Mode: Normal
Firmware compiled date: Mar 10 2015
Firmware compiled time: 06:00:00
Firmware released date: Sep 2 2015
Firmware released time: 16:25:44
SW Version: MPSS.DPM.2.0.c11-00014-M8936FAAAANUZM-1
IMEI: 358861-06-017622-2
SPC: 000000
Unlocking...
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "F560K_358861060176222_28-09-2017_12-31-00.qcn"
Do you want to create security backup?
Switching to Download mode...OK
Initializing flash...OK
Reading partitions...OK
Reading security area...OK
Backup saved to "F560K_358861060176222_28-09-2017_12-34-02.SEC"
Switching to Normal mode...
Found model EAAAANWZ at port COM118
Writing security area...OK
Rebooting phone...
Found model EAAAANWZ at port COM118
Phone successfully unlocked!
Rebooting phone...
Performed by 2.7.6 Software version.
 
Old 09-28-2017, 08:38   #2 (permalink)
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Hello.

Please, insert SIM card into the phone and select correct Network type manually, after check for network.
 
Old 09-28-2017, 08:49   #3 (permalink)
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same problem sir i try and check .............
 
Old 09-28-2017, 08:55   #4 (permalink)
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Please, try to write QCN backup, after check for network and post here full Software log.
 
Old 09-28-2017, 09:04   #5 (permalink)
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qcn not have sir support area i check
 
Old 09-28-2017, 09:12   #6 (permalink)
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Write QCN backup from your phone ("F560K_358861060176222_28-09-2017_12-31-00.qcn").
 
Old 09-28-2017, 09:16   #7 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 2.7.6
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM118
Selected model: F560K
Reading info...
Model ID: LG-F560K
IMEI: 000000-00-000000-0
Android version: 5.0.2
Battery level: 77%
SW Version: F560K10j
Mode: Normal
Firmware compiled date: Mar 10 2015
Firmware compiled time: 06:00:00
Firmware released date: Sep 2 2015
Firmware released time: 16:25:44
SW Version: MPSS.DPM.2.0.c11-00014-M8936FAAAANUZM-1
SPC: 000000
Selecting input file...OK
Source file: "F560K_358861060176222_26-09-2017_18-07-
59.qcn"
Do You want to write IMEI from QCN file
or to leave current IMEI?
Write IMEI from QCN file!
Send SPC...OK
Writing QCN...
Writing EFS...OK
Writing NV_Numbered Items...OK
Writing NV_Numbered SIM1 Items...OK
Writing NV_Numbered SIM2 Items...OK
Writing Provisioning Items...OK
Writing QCN done!
Performed by 2.7.6 Software version.
 
Old 09-28-2017, 09:16   #8 (permalink)
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same problem sir i write file
 
Old 09-28-2017, 09:45   #9 (permalink)
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What is the IMEI status on your device, please check it dial *#06# ? Try to insert different SIM card and check whether network will appear.
 
Old 09-28-2017, 11:02   #10 (permalink)
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imei 000 i write new imei but same service disable
 
Old 09-28-2017, 13:51   #11 (permalink)
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Please, perform next steps:

1. Read QCN.
2. Perform Write Security operation.
3. Write Read out QCN file and check for network on your device.
 
Old 09-28-2017, 15:04   #12 (permalink)
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sir u mean another phone i read qcn file and write this phone qcn file ??????????
 
Old 09-28-2017, 15:48   #13 (permalink)
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Quote:
Originally Posted by imeilock View Post
sir u mean another phone i read qcn file and write this phone qcn file ??????????
Read out and Write QCN from your F560K phone model. The operations must be performed in same order as we wrote.
 
Old 09-29-2017, 08:39   #14 (permalink)
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same problem sir i try not done my phone ...............
 
Old 09-29-2017, 08:44   #15 (permalink)
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Post here full Software log with all performed operations.
 
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