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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 10-12-2021, 18:13   #1 (permalink)
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Need help lg nexus [Answered]


hello team, please i need help on LG Nexus H791 frp.
i have reset several times and it always say successful, but FRP still on.

Welcome to Octoplus/Octopus Box LG Software version 3.1.5
Card S/N : 0100056980
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM47
Selected model: H791
Reading info...
IMEI: 353627-07-883401-0
Android version:
Battery level: 80%
Mode: Emergency
Initializing flash...OK
Platform: msm8992
SW version: LGH791AT-00-V21a-NXS-XXX-NOV-02-2016-32G-
NMF26F-USER+0
Android version: 6.0
LAF Version: 1.2
Product ID: BS03S161116000405
IMEI: 353627-07-883401-0
Target operator: GOOGLE
Hardware:
Performed by 3.1.5 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000001A8C73A
Checking data...OK
Platform: LG Qualcomm
Selected port: COM47
Selected model: H791
Please, put the phone into download mode manually (Power
phone OFF, press and hold "Vol+" button and connect the cable).
Reading info...
IMEI: 353627-07-883401-0
Android version:
Battery level: 80%
Mode: Emergency
Initializing flash...OK
Platform: msm8992
SW version: LGH791AT-00-V21a-NXS-XXX-NOV-02-2016-32G-
NMF26F-USER+0
Android version: 6.0
LAF Version: 1.2
Product ID: BS03S161116000405
IMEI: 353627-07-883401-0
Target operator: GOOGLE
Hardware:
After performing Reset FRP operation the phone may stuck on
logo. To fix this problem You shall reflash the phone with the
latest firmare.

Perform Reset FRP operation at your own risk. Continue?
Reading partitions...OK
Resetting FRP Lock...OK
Resetting FRP lock successfully completed!
If the phone hang on logo or is restarting afetr performing the
operation, please re-flash it using the same or higher version of
firmware
Performed by 3.1.5 Software version.
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Old 10-13-2021, 08:10   #2 (permalink)
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Hello.

Please, put the phone in Recovery mode then make o photo of the screen and send us, we will check it.
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Old 10-13-2021, 13:22   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, put the phone in Recovery mode then make o photo of the screen and send us, we will check it.

https://imagizer.imageshack.com/img922/6036/KkkASX.jpg
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Old 10-13-2021, 13:39   #4 (permalink)
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This is a download mode, please put the phone in Recovery mode.
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Old 10-13-2021, 14:06   #5 (permalink)
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https://imagizer.imageshack.com/img922/6048/kzCZ8s.jpg
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Old 10-13-2021, 14:25   #6 (permalink)
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Unfortunately, Reset FRP for this phone with Android 8 is not supported.
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