Octoplus update probleme [Answered]
 

Hi Octoplus Team,
This is my first post, sorry if I post in the wrong section.
Can't use octoplus service to do some task cause i get this message :

Checking data...OK
Platform: LG Qualcomm
Selected port: COM10
Selected model: H830
Reading info...
Model ID: LG-H830
IMEI: 356729-07-003094-9
Android version: 7.0
Battery level: 83%
Mode: Normal
Firmware compiled date: Oct 19 2016
Firmware compiled time: 04:00:00
Firmware released date: Nov 7 2016
Firmware released time: 13:10:56
SW Version: MPSS................
IMEI: 356729-07-003094-9
Bluetooth address: 60:E3:AC:37:CD:7A
Wi-Fi MAC address: 5C:70:A3:7E:72:1F
SPC: 000000
Checking root access...
Initializing ADB...OK
Waiting for phone...OK
Phone is already rooted.

Connecting to server...OK
Octopus smart card is present.
Checking smart card...Failed!
Performed by 2.9.5 Software version.


When i performe update for the smart card, here is the Logs:
Searching for server...
Server greeting: "Card updates server v.2.2"
Searching installed cards...
Found card with s/n 0000183E
Selected card: 000000183E
Updates count: 9
Updates limit: 12
Activations:
- LG - FULL (ver 2.6)
- Samsung - FULL (ver 2.6)


it stuck at this line and nothing happen, used with diffent dongle and box same problème.

Hello.

We added you more update counts.

We're sorry for inconveniences. There was a problem with new update, please re-download latest Software version from the Octoplus site or Support Area, then install it and everything should work properly.