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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 06-10-2020, 01:17   #1 (permalink)
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please help me x120emw [Answered]


Log file "C:\Program Files\Octoplus\Octoplus_LG\LOG\03-06-2020_08-00-10.log" created.
6/3/2020 8:00:14 AM > Searching for server...
6/3/2020 8:00:14 AM > Trying to ping server...6/3/2020 8:00:14 AM > ok
6/3/2020 8:00:14 AM > Trying connect to server...
6/3/2020 8:00:15 AM > Searching installed cards...
6/3/2020 8:00:15 AM > Found card with s/n: 01086A61
6/3/2020 8:00:15 AM > Server check...
6/3/2020 8:00:15 AM > Server Check succesfull!
6/3/2020 8:00:15 AM > Server Check succesfull!
6/3/2020 8:00:16 AM > Welcome to Octoplus/Octopus Box LG Software version 3.0.2.02
6/3/2020 8:00:16 AM > Card S/N : 0001086A61
6/3/2020 8:00:20 AM > INI FUpdateInfo Done!
6/3/2020 8:00:20 AM > INI FShowUpdateInfo start
6/3/2020 8:00:20 AM > INI FShowInfo start
6/3/2020 8:00:20 AM > INI FShowInfo show News Form
6/3/2020 8:00:45 AM > --------------------------------------------------------------------------------
6/3/2020 8:00:45 AM > Platform: LG MTK
6/3/2020 8:00:45 AM > Selected port: COM14
6/3/2020 8:00:45 AM > Selected baudrate: 921600
6/3/2020 8:00:45 AM > Selected model: X120EMW
6/3/2020 8:00:45 AM > Selected USB connection type
6/3/2020 8:00:46 AM > Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
6/3/2020 8:00:46 AM > or
6/3/2020 8:00:46 AM > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
6/3/2020 8:00:47 AM > Phone found at port COM13
6/3/2020 8:00:47 AM > Mode: Emergency
6/3/2020 8:00:47 AM > Initializing flash...6/3/2020 8:00:48 AM > OK
6/3/2020 8:00:49 AM > Model ID: LM-X120EMW
6/3/2020 8:00:49 AM > Platform: mt6739
6/3/2020 8:00:49 AM > Android version: 9
6/3/2020 8:00:50 AM > SW version: LMX120EMWAT-64-V10j-EEA-XX-SEP-12-2019+0
6/3/2020 8:00:50 AM > LAF Version: 1.1
6/3/2020 8:00:50 AM > Product ID: WI18S191104012269
6/3/2020 8:00:50 AM > IMEI: 356276-10-775831-6
6/3/2020 8:00:50 AM > Target operator: LAO
6/3/2020 8:00:50 AM > Hardware: rev_10
6/3/2020 8:00:50 AM > Battery level: 7%
6/3/2020 8:00:50 AM > Reading partitions...6/3/2020 8:00:50 AM > OK
6/3/2020 8:00:50 AM > LAF Error: 80000119.
6/3/2020 8:00:51 AM > Checking security...6/3/2020 8:00:51 AM > OK
6/3/2020 8:00:51 AM > Reading is Blocked!
6/3/2020 8:00:51 AM > --------------------------------------------------------------------------------
6/3/2020 8:00:51 AM > IMEI A: 356276-10-775831-6
6/3/2020 8:00:51 AM > IMEI B: Bad
6/3/2020 8:00:51 AM > Bluetooth address: Unknown
6/3/2020 8:00:51 AM > Wi-Fi MAC address: Unknown
6/3/2020 8:00:51 AM > --------------------------------------------------------------------------------
6/3/2020 8:00:51 AM > Performed by 3.0.2.02 Software version.
6/3/2020 8:00:51 AM > Elapsed Time: 12:00:05 AM
6/3/2020 8:01:00 AM > --------------------------------------------------------------------------------
6/3/2020 8:01:00 AM > Checking data...6/3/2020 8:01:01 AM > OK
6/3/2020 8:01:01 AM > Platform: LG MTK
6/3/2020 8:01:01 AM > Selected port: COM14
6/3/2020 8:01:01 AM > Selected baudrate: 921600
6/3/2020 8:01:01 AM > Selected model: X120EMW
6/3/2020 8:01:01 AM > Selected USB connection type
6/3/2020 8:01:02 AM > Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
6/3/2020 8:01:02 AM > or
6/3/2020 8:01:02 AM > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
6/3/2020 8:01:02 AM > Phone found at port COM13
6/3/2020 8:01:02 AM > Mode: Emergency
6/3/2020 8:01:02 AM > Initializing flash...6/3/2020 8:01:04 AM > OK
6/3/2020 8:01:05 AM > Model ID: LM-X120EMW
6/3/2020 8:01:05 AM > Platform: mt6739
6/3/2020 8:01:05 AM > Android version: 9
6/3/2020 8:01:05 AM > SW version: LMX120EMWAT-64-V10j-EEA-XX-SEP-12-2019+0
6/3/2020 8:01:05 AM > LAF Version: 1.1
6/3/2020 8:01:05 AM > Product ID: WI18S191104012269
6/3/2020 8:01:05 AM > IMEI: 356276-10-775831-6
6/3/2020 8:01:05 AM > Target operator: LAO
6/3/2020 8:01:05 AM > Hardware: rev_10
6/3/2020 8:01:05 AM > Battery level: 7%
6/3/2020 8:01:05 AM > Reading partitions...6/3/2020 8:01:05 AM > OK
6/3/2020 8:01:05 AM > LAF Error: 80000119.
6/3/2020 8:01:06 AM > Checking security...6/3/2020 8:01:07 AM > OK
6/3/2020 8:01:07 AM > Reading is Blocked!
6/3/2020 8:01:07 AM > --------------------------------------------------------------------------------
6/3/2020 8:01:07 AM > IMEI A: 356276-10-775831-6
6/3/2020 8:01:07 AM > IMEI B: Bad
6/3/2020 8:01:07 AM > Bluetooth address: Unknown
6/3/2020 8:01:07 AM > Wi-Fi MAC address: Unknown
6/3/2020 8:01:07 AM > --------------------------------------------------------------------------------
6/3/2020 8:01:07 AM > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
6/3/2020 8:01:09 AM > Connecting to server...6/3/2020 8:01:12 AM > OK
6/3/2020 8:01:12 AM > Octopus smart card is present.
6/3/2020 8:01:12 AM > Checking smart card...6/3/2020 8:01:16 AM > OK
6/3/2020 8:01:16 AM > Username: 0FF5MPqEOt
6/3/2020 8:01:16 AM > Authorizing...6/3/2020 8:01:17 AM > OK
6/3/2020 8:01:17 AM > Checking balance...6/3/2020 8:01:18 AM > OK
6/3/2020 8:01:18 AM > Checking operation...6/3/2020 8:01:20 AM > OK
6/3/2020 8:01:20 AM > Sending device information...6/3/2020 8:01:21 AM > OK
6/3/2020 8:01:21 AM > Get credits, needed for current operation...6/3/2020 8:01:21 AM > OK
6/3/2020 8:01:21 AM > Your balance: 100 credits.
6/3/2020 8:01:21 AM > To perform "Unlock" operation you need to have 100 credits.
6/3/2020 8:01:26 AM > Unlocking...6/3/2020 8:01:26 AM > OK
6/3/2020 8:01:26 AM > Writing security area...
6/3/2020 8:01:31 AM > Execute : 0x004C
6/3/2020 8:01:31 AM > Writing cmd...
6/3/2020 8:01:31 AM > reading cmd...
6/3/2020 8:01:34 AM > reading cmd...
6/3/2020 8:01:36 AM > Reconnecting phone...
6/3/2020 8:01:36 AM > Phone found at port COM13
6/3/2020 8:01:36 AM > Mode: Emergency
6/3/2020 8:01:36 AM > Initializing flash...6/3/2020 8:01:38 AM > OK
6/3/2020 8:01:39 AM > Prepairing for change protect status...
6/3/2020 8:01:44 AM > Execute : 0x004C
6/3/2020 8:01:44 AM > Writing cmd...
6/3/2020 8:01:44 AM > reading cmd...
6/3/2020 8:01:47 AM > reading cmd...
6/3/2020 8:01:49 AM > Reconnecting phone...
6/3/2020 8:01:49 AM > Phone found at port COM13
6/3/2020 8:01:49 AM > Mode: Emergency
6/3/2020 8:01:49 AM > Initializing flash...6/3/2020 8:01:51 AM > OK
6/3/2020 8:01:52 AM > Removing write protection...
6/3/2020 8:01:54 AM > Execute : 0x00D8
6/3/2020 8:01:54 AM > Writing cmd...
6/3/2020 8:01:54 AM > reading cmd...
6/3/2020 8:01:56 AM > reading cmd...6/3/2020 8:01:58 AM > OK
6/3/2020 8:01:58 AM > Reconnecting phone...
6/3/2020 8:02:00 AM > Phone found at port COM13
6/3/2020 8:02:00 AM > Mode: Emergency
6/3/2020 8:02:00 AM > Initializing flash...6/3/2020 8:02:01 AM > OK
6/3/2020 8:02:02 AM > Reading partitions...6/3/2020 8:02:02 AM > OK
6/3/2020 8:02:02 AM > Erasing part 1...
6/3/2020 8:02:05 AM > Execute : 0x00D5
6/3/2020 8:02:05 AM > Writing cmd...
6/3/2020 8:02:05 AM > reading cmd...
6/3/2020 8:02:07 AM > Read: EXEC...6/3/2020 8:02:22 AM > OK
6/3/2020 8:02:22 AM > Reconnecting phone...
6/3/2020 8:02:23 AM > Phone found at port COM13
6/3/2020 8:02:23 AM > Mode: Emergency
6/3/2020 8:02:23 AM > Initializing flash...6/3/2020 8:02:25 AM > OK
6/3/2020 8:02:26 AM > Prepairing for change protect status...
6/3/2020 8:02:31 AM > Execute : 0x004C
6/3/2020 8:02:31 AM > Writing cmd...
6/3/2020 8:02:31 AM > reading cmd...
6/3/2020 8:02:33 AM > reading cmd...
6/3/2020 8:02:35 AM > Reconnecting phone...
6/3/2020 8:02:36 AM > Phone found at port COM13
6/3/2020 8:02:36 AM > Mode: Emergency
6/3/2020 8:02:36 AM > Initializing flash...6/3/2020 8:02:38 AM > OK
6/3/2020 8:02:38 AM > Restore write protection...
6/3/2020 8:02:40 AM > Execute : 0x00BB
6/3/2020 8:02:40 AM > Writing cmd...
6/3/2020 8:02:41 AM > reading cmd...
6/3/2020 8:02:43 AM > reading cmd...6/3/2020 8:02:45 AM > OK
6/3/2020 8:02:45 AM > Reconnecting phone...
6/3/2020 8:02:46 AM > Phone found at port COM13
6/3/2020 8:02:46 AM > Mode: Emergency
6/3/2020 8:02:46 AM > Initializing flash...6/3/2020 8:02:48 AM > OK
6/3/2020 8:02:49 AM > Reading partitions...6/3/2020 8:02:49 AM > OK
6/3/2020 8:02:49 AM > Phone successfully unlocked!
6/3/2020 8:02:49 AM > Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
6/3/2020 8:02:50 AM > Performed by 3.0.2.02 Software version.
6/3/2020 8:02:50 AM > Elapsed Time: 12:01:49 AM
but
phone still locked
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Old 06-10-2020, 08:24   #2 (permalink)
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Hello.

We've added You one more attempt, please download and install Octoplus LG tool 3.0.2.3 version from Support Area and repeat operation again
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Old 06-11-2020, 03:52   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

We've added You one more attempt, please download and install Octoplus LG tool 3.0.2.3 version from Support Area and repeat operation again
thank you
good team
best wishes
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