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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 06-09-2020, 12:58   #1 (permalink)
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problem repair imei d821 (nexus 5) after change emmc [Answered]


hi octopus team
please Tips on how to change the serial
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Old 06-09-2020, 13:20   #2 (permalink)
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Hello.

Please, check attentive List of supported phone models and operations
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Old 06-09-2020, 14:48   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, check attentive List of supported phone models and operations

hello
It is on the Repair list.
But it gives an error when repairing.
It also gives errors in Android 5 and 6.
please help me.
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Old 06-09-2020, 15:22   #4 (permalink)
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Please, post here full Software log of performed operation
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Old 06-09-2020, 16:04   #5 (permalink)
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Welcome to Octoplus/Octopus Box LG Software version 3.0.2.03
Card S/N : 000000571B
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM26
Selected model: D821
Reading info...
Mode: Normal
Firmware compiled date: Sep 03 2014
Firmware compiled time: 07:00:00
Firmware released date: Oct 20 2015
Firmware released time: 18:14:44
SW Version: M8974A-2.0.50.2.28
SPC: 000000
Fixing IMEI...
New IMEI: 358240-05-952069-2
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "D821_Bad_09-06-2020_19-22-08.qcn"
Switching to Download mode...Failed!
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the
cable (or P999 cable))
3. Connect cable and press "Ok" button.Failed!
Performed by 3.0.2.03 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM1
Selected model: D821
Reading info...Failed!
Could not detect mode!
Performed by 3.0.2.03 Software version.
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Old 06-10-2020, 08:19   #6 (permalink)
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Quote:
Please perform the following steps:
1. Disconnect cable
2. Put phone into download mode manually (Power phone OFF
(reconnect battery), press and hold "Vol+" button and connect the
cable (or P999 cable))
3. Connect cable and press "Ok" button.Failed!
Do You have P999 cable? What devices were appeare after these steps were complet?
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