Q730AM unlock failed DEC2020 [Answered] - GSM-Forum

jcel · 02-05-2021, 04:22

Welcome to Octoplus/Octopus Box LG Software version 3.0.9
Card S/N : 0000004B58
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: S9plussprint
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: S9plussprint
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: S9plussprint
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 000000000088FF12
Checking data...OK
Platform: LG MTK
Selected port: COM176
Selected baudrate: 921600
Selected model: Q730AM
Connecting to phone...
Mode: Normal
Switching to Download mode...
Phone found at port COM176
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q730AM
Platform: mt6765
Android version: 10
SW version: LMQ730AM4AT-01-V10k-310-150-DEC-20-2020-
ARB00+0
LAF Version: 1.1
Product ID: VH01S200818003156
IMEI: 354660-11-267980-1
Target operator: LAO
Hardware: rev_11
Battery level: 86%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 354660-11-267980-1
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Creating EEPROM backup...OK
Connecting to phone...
Initializing flash...OK
Reading security area...
Backup saved to "Q730AM_354660112679801_05-02-2021_04-
09-47.EEP"
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: S9plussprint
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Reading partitions...OK
Prepairing for change protect status...
Connecting to phone...
Initializing flash...OK
Removing write protection...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Removing write protection...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Removing write protection...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OK
Prepairing for change protect status...
Removing write protection...OK
Connecting to phone...
Initializing flash...OK
Reading partitions...OKFailed!
Warning: If your device were stuck at logo, after operation was
completed, then please, don't reflash your device, first contact with
Support via Skype or create thread at forum!
Performed by 3.0.9 Software version.
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: S9plussprint
Authorizing...OK
Checking balance...OK
Your balance: 0 credits.
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 000000000088FF9C
Checking data...OK
Platform: LG MTK
Selected port: COM176
Selected baudrate: 921600
Selected model: Q730AM
Connecting to phone...
Phone found at port COM176
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q730AM
Platform: mt6765
Android version: 10
SW version: LMQ730AM4AT-01-V10k-310-150-DEC-20-2020-
ARB00+0
LAF Version: 1.1
Product ID: VH01S200818003156
IMEI: 354660-11-267980-1
Target operator: LAO
Hardware: rev_11
Battery level: 86%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 354660-11-267980-1
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with
latest firmware versions. If you'll encounter any problem during
Unlock operation - you won't be able to restore the phone to it's
initial state, so proceed at your own risk.

Continue?
Creating EEPROM backup...OK
Connecting to phone...
Initializing flash...OK
Reading security area...
Backup saved to "Q730AM_354660112679801_05-02-2021_04-
13-41.EEP"
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: S9plussprint
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Unlock" operation you need to have 100 credits.
Performed by 3.0.9 Software version.

I lose my credits and phone is still locked

Octopus box · 02-05-2021, 08:20

Hello.

We added credits to your account. Unfortunately, Unlock operation for phone LM Q730AM with firmware from December 2020 currently is not supported.

02-05-2021, 04:22	#1 (permalink)
jcel Junior Member Join Date: Sep 2017 Posts: 16 Member: 2760766 Status: Offline Thanks Meter: 0	Q730AM unlock failed DEC2020 [Answered] Welcome to Octoplus/Octopus Box LG Software version 3.0.9 Card S/N : 0000004B58 -------------------------------------------------------------------------------- Connecting to server ...OK Username: S9plussprint Authorizing...OK Checking balance...OK Your balance: 0 credits. -------------------------------------------------------------------------------- Connecting to server ...OK Username: S9plussprint Authorizing...OK Checking balance...OK Your balance: 0 credits. -------------------------------------------------------------------------------- Connecting to server ...OK Username: S9plussprint Authorizing...OK Checking balance...OK Your balance: 100 credits. -------------------------------------------------------------------------------- Selected USB connection type Work ID: 000000000088FF12 Checking data...OK Platform: LG MTK Selected port: COM176 Selected baudrate: 921600 Selected model: Q730AM Connecting to phone... Mode: Normal Switching to Download mode... Phone found at port COM176 Mode: Emergency Initializing flash...OK Model ID: LM-Q730AM Platform: mt6765 Android version: 10 SW version: LMQ730AM4AT-01-V10k-310-150-DEC-20-2020- ARB00+0 LAF Version: 1.1 Product ID: VH01S200818003156 IMEI: 354660-11-267980-1 Target operator: LAO Hardware: rev_11 Battery level: 86% Reading partitions...OK LAF Error: 80000119. Checking security...OK -------------------------------------------------------------------------------- IMEI: 354660-11-267980-1 Bluetooth address: Unknown Wi-Fi MAC address: Unknown -------------------------------------------------------------------------------- Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Creating EEPROM backup...OK Connecting to phone... Initializing flash...OK Reading security area... Backup saved to "Q730AM_354660112679801_05-02-2021_04- 09-47.EEP" Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: S9plussprint Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 100 credits. To perform "Unlock" operation you need to have 100 credits. Unlocking...OK Reading partitions...OK Prepairing for change protect status... Connecting to phone... Initializing flash...OK Removing write protection...OK Connecting to phone... Initializing flash...OK Reading partitions...OK Prepairing for change protect status... Removing write protection...OK Connecting to phone... Initializing flash...OK Reading partitions...OK Prepairing for change protect status... Removing write protection...OK Connecting to phone... Initializing flash...OK Reading partitions...OK Prepairing for change protect status... Removing write protection...OK Connecting to phone... Initializing flash...OK Reading partitions...OKFailed! Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum! Performed by 3.0.9 Software version. -------------------------------------------------------------------------------- Connecting to server ...OK Username: S9plussprint Authorizing...OK Checking balance...OK Your balance: 0 credits. -------------------------------------------------------------------------------- Selected USB connection type Work ID: 000000000088FF9C Checking data...OK Platform: LG MTK Selected port: COM176 Selected baudrate: 921600 Selected model: Q730AM Connecting to phone... Phone found at port COM176 Mode: Emergency Initializing flash...OK Model ID: LM-Q730AM Platform: mt6765 Android version: 10 SW version: LMQ730AM4AT-01-V10k-310-150-DEC-20-2020- ARB00+0 LAF Version: 1.1 Product ID: VH01S200818003156 IMEI: 354660-11-267980-1 Target operator: LAO Hardware: rev_11 Battery level: 86% Reading partitions...OK LAF Error: 80000119. Checking security...OK -------------------------------------------------------------------------------- IMEI: 354660-11-267980-1 Bluetooth address: Unknown Wi-Fi MAC address: Unknown -------------------------------------------------------------------------------- Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Creating EEPROM backup...OK Connecting to phone... Initializing flash...OK Reading security area... Backup saved to "Q730AM_354660112679801_05-02-2021_04- 13-41.EEP" Connecting to server...OK Octopus smart card is present. Checking smart card...OK Username: S9plussprint Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Too low balance to provide the security operation! Your balance: 0 credits. To perform "Unlock" operation you need to have 100 credits. Performed by 3.0.9 Software version. I lose my credits and phone is still locked

02-05-2021, 08:20	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,847 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Hello. We added credits to your account. Unfortunately, Unlock operation for phone LM Q730AM with firmware from December 2020 currently is not supported.