Q730TM no calls no sms after unlock [Answered]

[dombronx]

Hi guys, I dont know what happens with some devices, cant be unlocked.
Tried all the recomendations: factory reset, put other sim, update via ota, nothing works, phone no make/receive calls/sms.


User: dombronx



24/11/2020 1:19:50 p. m. > Selected USB connection type
24/11/2020 1:19:51 p. m. > Transport: Connected
24/11/2020 1:19:52 p. m. > Authorized.
24/11/2020 1:19:54 p. m. > Work ID: 00000000002921D4
24/11/2020 1:19:55 p. m. > Checking data...24/11/2020 1:19:56 p. m. > OK
24/11/2020 1:19:56 p. m. > Platform: LG MTK
24/11/2020 1:19:56 p. m. > Selected port: COM7
24/11/2020 1:19:56 p. m. > Selected baudrate: 921600
24/11/2020 1:19:56 p. m. > Selected model: Q730TM
24/11/2020 1:19:56 p. m. > Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
24/11/2020 1:19:56 p. m. > or
24/11/2020 1:19:56 p. m. > Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
24/11/2020 1:19:57 p. m. > Phone found at port COM6
24/11/2020 1:19:57 p. m. > Mode: Emergency
24/11/2020 1:19:57 p. m. > Initializing flash...24/11/2020 1:20:01 p. m. > OK
24/11/2020 1:20:02 p. m. > Model ID: LM-Q730TM
24/11/2020 1:20:02 p. m. > Platform: mt6765
24/11/2020 1:20:02 p. m. > Android version: 10
24/11/2020 1:20:02 p. m. > SW version: LMQ730TM3AT-00-V10i-310-120-JUL-02-2020-ARB00+0
24/11/2020 1:20:02 p. m. > LAF Version: 1.1
24/11/2020 1:20:02 p. m. > Product ID: LS03S200619003686
24/11/2020 1:20:02 p. m. > IMEI: 354527-11-405xxx-6
24/11/2020 1:20:02 p. m. > Target operator: LAO
24/11/2020 1:20:02 p. m. > Hardware: rev_11
24/11/2020 1:20:02 p. m. > Battery level: 87%
24/11/2020 1:20:02 p. m. > Reading partitions...24/11/2020 1:20:02 p. m. > OK
24/11/2020 1:20:03 p. m. > LAF Error: 80000119.
24/11/2020 1:20:04 p. m. > Checking security...24/11/2020 1:20:04 p. m. > OK
24/11/2020 1:20:04 p. m. > Reading is Blocked!
24/11/2020 1:20:04 p. m. > --------------------------------------------------------------------------------
24/11/2020 1:20:04 p. m. > IMEI: 354527-11-405xxx-6
24/11/2020 1:20:04 p. m. > Bluetooth address: Unknown
24/11/2020 1:20:04 p. m. > Wi-Fi MAC address: Unknown
24/11/2020 1:20:04 p. m. > --------------------------------------------------------------------------------
24/11/2020 1:20:04 p. m. > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
24/11/2020 1:20:06 p. m. > Creating EEPROM backup...
24/11/2020 1:20:08 p. m. > Execute : 0x00AE
24/11/2020 1:20:12 p. m. > reading cmd...24/11/2020 1:20:12 p. m. > OK
24/11/2020 1:20:13 p. m. > Reconnecting phone...
24/11/2020 1:20:39 p. m. > Phone found at port COM12
24/11/2020 1:20:39 p. m. > Mode: Emergency
24/11/2020 1:20:39 p. m. > Initializing flash...24/11/2020 1:20:43 p. m. > OK
24/11/2020 1:20:43 p. m. > Reading security area...
24/11/2020 1:20:59 p. m. > Backup saved to "Q730TM_35452711405xxx6_24-11-2020_13-20-06.EEP"
24/11/2020 1:20:59 p. m. > Connecting to server...24/11/2020 1:21:00 p. m. > OK
24/11/2020 1:21:00 p. m. > Octopus smart card is present.
24/11/2020 1:21:01 p. m. > Checking smart card...24/11/2020 1:21:08 p. m. > OK
24/11/2020 1:21:08 p. m. > Username: dombronx
24/11/2020 1:21:08 p. m. > Authorizing...24/11/2020 1:21:11 p. m. > OK
24/11/2020 1:21:11 p. m. > Checking balance...24/11/2020 1:21:13 p. m. > OK
24/11/2020 1:21:13 p. m. > Checking operation...24/11/2020 1:21:17 p. m. > OK
24/11/2020 1:21:17 p. m. > Sending device information...24/11/2020 1:21:20 p. m. > OK
24/11/2020 1:21:20 p. m. > Get credits, needed for current operation...24/11/2020 1:21:21 p. m. > OK
24/11/2020 1:21:21 p. m. > Your balance: 200 credits.
24/11/2020 1:21:21 p. m. > To perform "Unlock" operation you need to have 100 credits.
24/11/2020 1:21:27 p. m. > Unlocking...24/11/2020 1:21:27 p. m. > OK
24/11/2020 1:21:29 p. m. > Reading partitions...24/11/2020 1:21:29 p. m. > OK
24/11/2020 1:21:29 p. m. > Prepairing for change protect status...
24/11/2020 1:21:38 p. m. > Execute : 0x0040
24/11/2020 1:21:39 p. m. > Writing cmd...
24/11/2020 1:21:39 p. m. > reading cmd...
24/11/2020 1:21:41 p. m. > reading cmd...
24/11/2020 1:21:43 p. m. > Reconnecting phone...
24/11/2020 1:22:18 p. m. > Phone found at port COM12
24/11/2020 1:22:18 p. m. > Mode: Emergency
24/11/2020 1:22:18 p. m. > Initializing flash...24/11/2020 1:22:29 p. m. > OK
24/11/2020 1:22:30 p. m. > Removing write protection...
24/11/2020 1:22:32 p. m. > Execute : 0x00BF
24/11/2020 1:22:32 p. m. > Writing cmd...
24/11/2020 1:22:32 p. m. > reading cmd...
24/11/2020 1:22:35 p. m. > reading cmd...24/11/2020 1:22:37 p. m. > OK
24/11/2020 1:22:37 p. m. > Reconnecting phone...
24/11/2020 1:23:04 p. m. > Phone found at port COM12
24/11/2020 1:23:04 p. m. > Mode: Emergency
24/11/2020 1:23:04 p. m. > Initializing flash...24/11/2020 1:23:08 p. m. > OK
24/11/2020 1:23:10 p. m. > Reading partitions...24/11/2020 1:23:10 p. m. > OK
24/11/2020 1:23:10 p. m. > Erasing part 1...
24/11/2020 1:23:14 p. m. > Execute : 0x00C6
24/11/2020 1:23:14 p. m. > Writing cmd...
24/11/2020 1:23:14 p. m. > reading cmd...
24/11/2020 1:23:16 p. m. > Read: EXEC...24/11/2020 1:23:31 p. m. > OK
24/11/2020 1:23:31 p. m. > Reconnecting phone...
24/11/2020 1:23:47 p. m. > Phone found at port COM12
24/11/2020 1:23:47 p. m. > Mode: Emergency
24/11/2020 1:23:47 p. m. > Initializing flash...24/11/2020 1:23:51 p. m. > OK
24/11/2020 1:23:52 p. m. > Erasing part 2...
24/11/2020 1:23:57 p. m. > Execute : 0x00B0
24/11/2020 1:23:57 p. m. > Writing cmd...
24/11/2020 1:23:57 p. m. > reading cmd...
24/11/2020 1:23:58 p. m. > Read: EXEC...24/11/2020 1:24:13 p. m. > OK
24/11/2020 1:24:13 p. m. > Reconnecting phone...
24/11/2020 1:24:26 p. m. > Phone found at port COM12
24/11/2020 1:24:26 p. m. > Mode: Emergency
24/11/2020 1:24:26 p. m. > Initializing flash...24/11/2020 1:24:29 p. m. > OK
24/11/2020 1:24:31 p. m. > Reading partitions...24/11/2020 1:24:31 p. m. > OK
24/11/2020 1:24:33 p. m. > Prepairing for change protect status...
24/11/2020 1:24:42 p. m. > Execute : 0x0040
24/11/2020 1:24:43 p. m. > Writing cmd...
24/11/2020 1:24:43 p. m. > reading cmd...
24/11/2020 1:24:46 p. m. > reading cmd...
24/11/2020 1:24:48 p. m. > Reconnecting phone...
24/11/2020 1:25:16 p. m. > Phone found at port COM12
24/11/2020 1:25:16 p. m. > Mode: Emergency
24/11/2020 1:25:16 p. m. > Initializing flash...24/11/2020 1:25:19 p. m. > OK
24/11/2020 1:25:20 p. m. > Restore write protection...
24/11/2020 1:25:22 p. m. > Execute : 0x00BF
24/11/2020 1:25:22 p. m. > Writing cmd...
24/11/2020 1:25:22 p. m. > reading cmd...
24/11/2020 1:25:22 p. m. > Read: EXEC...24/11/2020 1:25:37 p. m. > OK
24/11/2020 1:25:37 p. m. > Reconnecting phone...
24/11/2020 1:25:52 p. m. > Phone found at port COM12
24/11/2020 1:25:52 p. m. > Mode: Emergency
24/11/2020 1:25:52 p. m. > Initializing flash...24/11/2020 1:25:55 p. m. > OK
24/11/2020 1:25:57 p. m. > Reading partitions...24/11/2020 1:25:57 p. m. > OK
24/11/2020 1:25:59 p. m. > Phone successfully unlocked!
24/11/2020 1:25:59 p. m. > Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
24/11/2020 1:25:59 p. m. > Performed by 3.0.7 Software version.
24/11/2020 1:25:59 p. m. > Elapsed Time: 12:06:09 a. m.

[Octopus support]

Hello.

Please make a video where we can see how you trying to make a call and post here link we will check it.

[dombronx]

Here sir:

https://www.youtube.com/watch?v=0UaC0Uey3Xg

[Octopus support]

Please check your PM!