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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 10-20-2020, 20:55   #1 (permalink)
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Join Date: Feb 2010
Posts: 369
Member: 1239608
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Sonork: dombronx
Thanks Meter: 53
Q730TM unlock process fails [Answered]


1st attempt

Selected USB connection type
Work ID: 0000000000142182
Checking data...OK
Platform: LG MTK
Selected port: COM34
Selected baudrate: 921600
Selected model: Q730TM
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM33
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q730TM
Platform: mt6765
Android version: 10
SW version: LMQ730TM9AT-00-V10i-310-240-JUL-02-2020-ARB00+0
LAF Version: 1.1
Product ID: VH01S200907002560
IMEI: 354590-11-160xxx-7
Target operator: LAO
Hardware: rev_11
Battery level: 61%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 354590-11-160xxx-7
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Creating EEPROM backup...OK
Initializing flash...OK
Reading security area...
Backup saved to "Q730TM_35459011160xxx7_20-10-2020_13-47-21.EEP"
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: dombronx
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Reading partitions...OK
Prepairing for change protect status...
Initializing flash...OK
Removing write protection...OK
Initializing flash...OK
Reading partitions...OK
Erasing part 1...OK
Initializing flash...OK
Erasing part 2...OKFailed!
Could not detect mode.
Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
Performed by 3.0.5.06 Software version.


2nd attempt

Selected USB connection type
Work ID: 000000000014231E
Checking data...OK
Platform: LG MTK
Selected port: COM34
Selected baudrate: 921600
Selected model: Q730TM
Please, disconnect cable, power phone OFF, connect P999 cable (with 910k resistor)
or
Power OFF phone, press and hold "Vol+" for 10 seconds and connect USB cable.
Phone found at port COM126
Mode: Emergency
Initializing flash...OK
Model ID: LM-Q730TM
Platform: mt6765
Android version: 10
SW version: LMQ730TM9AT-00-V10i-310-240-JUL-02-2020-ARB00+0
LAF Version: 1.1
Product ID: VH01S200907002560
IMEI: 354590-11-160xxx-7
Target operator: LAO
Hardware: rev_11
Battery level: 61%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 354590-11-160xxx-7
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Unlock operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
Creating EEPROM backup...OK
Initializing flash...OK
Reading security area...
Backup saved to "Q730TM_35459011160xxx7_20-10-2020_13-54-04.EEP"
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: dombronx
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 200 credits.
To perform "Unlock" operation you need to have 100 credits.
Unlocking...OK
Reading partitions...OK
Erasing part 1...OKFailed!
Could not detect mode.
Warning: If your device were stuck at logo, after operation was completed, then please, don't reflash your device, first contact with Support via Skype or create thread at forum!
Performed by 3.0.5.06 Software version.



Please refund 2 attempts credits to try again, Thanks
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Old 10-21-2020, 08:13   #2 (permalink)
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Join Date: Oct 2009
Location: Romania, Bucharest
Posts: 99,698
Member: 1146942
Status: Offline
Sonork: 100.1587278
Thanks Meter: 27,389
Hello.

We've added You few credits back, next time write to claim mail, check Credits troubleshooting
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