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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 05-03-2018, 15:45   #1 (permalink)
ras
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Question about an account and credits [Answered]


Hello team,

i made a request to refil my credit which i have a balance of 62 as shown below but reseller rejected it saying that i should register again.
i was however surprised. what happen to my old balance and how do i re register again please.

Welcome to Octoplus/Octopus Box LG Software version 2.8.0
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: gsmzolutionz
Authorizing...OK
Checking balance...OK
Your balance: 62 credits.
Connecting to server support.octoplusbox.com:82...OK
Authorizing...OK

best regards
RAS

Last edited by Octopus box; 05-03-2018 at 15:52.
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Old 05-03-2018, 15:51   #2 (permalink)
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Hi.

You can create new account and then write us to PM your both accounts' details and we will move credits from one your account to another. Or You can contact to our managers into Sales Chat ("Chat with us") at www.gsmserver.con, they will sell You credits without creating new account, they just will add credits to your existing account.
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Old 05-03-2018, 16:51   #3 (permalink)
ras
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Quote:
Originally Posted by Octopus box View Post
Hi.

You can create new account and then write us to PM your both accounts' details and we will move credits from one your account to another. Or You can contact to our managers into Sales Chat ("Chat with us") at www.gsmserver.con, they will sell You credits without creating new account, they just will add credits to your existing account.

hi,

thanks .
But how do i create a new account

BR
Ras
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Old 05-03-2018, 19:57   #4 (permalink)
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Contact to your reseller to buy credits and he will create new account for You
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