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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 01-13-2023, 15:44   #1 (permalink)
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Repair imei K500UM not done [Answered]


Hello octoplus team, i was reoair imei to lg k500um and descount the credits and the job not done, how i get my credits back??? Here the log of the operation. My best regards.


12/01/2023 21:08:33 > Selected USB connection type
12/01/2023 21:08:35 > Transport: Connected
12/01/2023 21:08:37 > Authorized.
12/01/2023 21:08:41 > Work ID: 0000000001CAF8BD
12/01/2023 21:08:42 > Checking data...12/01/2023 21:08:43 > OK
12/01/2023 21:08:43 > Platform: LG MTK
12/01/2023 21:08:43 > Selected port: COM1
12/01/2023 21:08:43 > Selected baudrate: 0
12/01/2023 21:08:43 > Selected model: K500UM
12/01/2023 21:08:43 > Checking Resource File...
12/01/2023 21:08:50 > Check FTP file List
12/01/2023 21:08:57 > FTP file List is obtained!
12/01/2023 21:08:58 > Connecting to server 0...12/01/2023 21:09:02 > OK
12/01/2023 21:09:02 > Octopus smart card is present.
12/01/2023 21:09:02 > Checking smart card...12/01/2023 21:09:11 > OK
12/01/2023 21:09:11 > Username: oct_Tqm4YCp
12/01/2023 21:09:11 > Authorizing...12/01/2023 21:09:17 > OK
12/01/2023 21:09:17 > Checking balance...12/01/2023 21:09:20 > OK
12/01/2023 21:09:20 > Checking operation...12/01/2023 21:09:24 > OK
12/01/2023 21:09:24 > Sending device information...12/01/2023 21:09:28 > OK
12/01/2023 21:09:28 > Get credits, needed for current operation...12/01/2023 21:09:30 > OK
12/01/2023 21:09:30 > Your balance: 170 credits.
12/01/2023 21:09:30 > To perform "Repair IMEI" operation you need to have 100 credits.
12/01/2023 21:09:42 > Put the phone into Brom mode:
1. Attach testpoint as shown in Help manual.
2. Connect USB cable.
3. Release testpoint after 3-5 seconds.
12/01/2023 21:10:15 > Found port COM14
12/01/2023 21:10:15 > Detecting Chip Version...
12/01/2023 21:10:16 > Platform: MT6765: 0766.0000
12/01/2023 21:10:16 > HW version: 8A00.CA00.0000.0000
12/01/2023 21:10:16 > Connecting...
12/01/2023 21:10:16 > Target config: 0005
12/01/2023 21:10:16 > Brom Version: FF
12/01/2023 21:10:16 > BootLoader Version: 03
12/01/2023 21:10:16 > Sending auth...
12/01/2023 21:10:16 > Prepairing loader...
12/01/2023 21:10:16 > Sending loader...
12/01/2023 21:10:17 > Download Agent is not compatible!
12/01/2023 21:10:17 > Found port COM7
12/01/2023 21:10:17 > Detecting Chip Version...
12/01/2023 21:10:17 > Platform: MT6765: 0766.0000
12/01/2023 21:10:17 > HW version: 8A00.CA00.0000.0000
12/01/2023 21:10:18 > Connecting...
12/01/2023 21:10:18 > Target config: 00E5
12/01/2023 21:10:18 > Brom Version: 05
12/01/2023 21:10:18 > BootLoader Version: FE
12/01/2023 21:10:18 > Disabling protection...
12/01/2023 21:10:18 > Reconnecting phone...
12/01/2023 21:10:18 > Detecting Chip Version...
12/01/2023 21:10:18 > Platform: MT6765: 0766.0000
12/01/2023 21:10:18 > HW version: 8A00.CA00.0000.0000
12/01/2023 21:10:18 > Target config: 00E0
12/01/2023 21:10:18 > Prepairing loader...
12/01/2023 21:10:19 > Sending loader...
12/01/2023 21:10:19 > DA send successfully
12/01/2023 21:10:19 > Executing loader...
12/01/2023 21:10:20 > Synchronizing with loader...
12/01/2023 21:10:20 > Device status: SYNC
12/01/2023 21:10:20 > Device status: brom
12/01/2023 21:10:20 > Initializing flash...
12/01/2023 21:10:21 > Initializing flash...
12/01/2023 21:10:21 > Sending loader...
12/01/2023 21:10:21 > Device status: SYNC
12/01/2023 21:10:21 > Reading info...
12/01/2023 21:10:21 > EMMC rpmb size: 4 Mb
12/01/2023 21:10:21 > EMMC boot1 size: 4 Mb
12/01/2023 21:10:21 > EMMC boot2 size: 4 Mb
12/01/2023 21:10:21 > EMMC gp1 size: 0 Mb
12/01/2023 21:10:21 > EMMC gp2 size: 0 Mb
12/01/2023 21:10:21 > EMMC gp3 size: 0 Mb
12/01/2023 21:10:21 > EMMC gp4 size: 0 Mb
12/01/2023 21:10:21 > EMMC user area size: 29820 Mb
12/01/2023 21:10:21 > eMMC flash chip: .15010047.58364241.420968B9.E478971D
12/01/2023 21:10:21 > eMMC flash chip: Unknown: GX6BAB
12/01/2023 21:10:21 > Internal RAM size: 232 Kb
12/01/2023 21:10:21 > External RAM size: 3072 Mb
12/01/2023 21:10:21 > Reading partitions...
12/01/2023 21:10:23 > Reading SUPER partition...
12/01/2023 21:10:23 > Reading info...
12/01/2023 21:10:31 > Searching Build.prop
12/01/2023 21:10:31 > Search system
12/01/2023 21:10:31 > FTPUploader: Starting upload
12/01/2023 21:10:31 > Search android
12/01/2023 21:10:31 > Search system_a
12/01/2023 21:10:31 > Getting file /build.prop
12/01/2023 21:10:31 > Start searcing...
12/01/2023 21:10:32 > Error getting File Addres!
12/01/2023 21:10:32 > Getting file /system/build.prop
12/01/2023 21:10:32 > Start searcing...
12/01/2023 21:10:33 > Brand: lge
12/01/2023 21:10:33 > Manufacturer: LGE
12/01/2023 21:10:34 > Model: LM-K500
12/01/2023 21:10:34 > Device: mdh30xlm
12/01/2023 21:10:34 > Android version: 10
12/01/2023 21:10:34 > SW version: LMK500UMT3AT-01-V10p-310-260-JUN-02-2021-ARB00+0
12/01/2023 21:10:34 > IMEI: 356240-97-221065-4
12/01/2023 21:10:42 > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
12/01/2023 21:10:56 > Reading security area...
12/01/2023 21:10:56 > Reading 1/3...
12/01/2023 21:10:58 > Reading 2/3...
12/01/2023 21:11:00 > Reading 3/3...
12/01/2023 21:11:02 > Backup saved to "K500UM_356240972210654_12-01-2023_21-10-54.SEC"
12/01/2023 21:11:07 > Erasing part 1...
12/01/2023 21:11:08 > AllowWrite operation started
12/01/2023 21:11:08 > readed0 0x0000
12/01/2023 21:11:08 > readed1 0x40040004
12/01/2023 21:11:08 > readed2 0x0064
12/01/2023 21:11:08 > Erasing part 2...
12/01/2023 21:11:08 > AllowWrite operation started
12/01/2023 21:11:08 > readed0 0x0000
12/01/2023 21:11:08 > readed1 0x40040004
12/01/2023 21:11:08 > readed2 0x0064
12/01/2023 21:11:10 > Erasing part 3...
12/01/2023 21:11:10 > AllowWrite operation started
12/01/2023 21:11:10 > readed0 0x0000
12/01/2023 21:11:10 > readed1 0x40040004
12/01/2023 21:11:10 > readed2 0x0064
12/01/2023 21:11:10 > Erasing part 4...
12/01/2023 21:11:10 > AllowWrite operation started
12/01/2023 21:11:10 > readed0 0x0000
12/01/2023 21:11:10 > readed1 0x40040004
12/01/2023 21:11:10 > readed2 0x0064
12/01/2023 21:11:14 > To complete the operation, Please perform the following steps:
1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in modems section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
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Old 01-13-2023, 20:48   #2 (permalink)
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Hello team,i try one more time and the same, in that point the soft no repespond and stock there. Two time take the credits and no finish the precess. Here the second log.

13/01/2023 13:47:58 > Searching for server...
13/01/2023 13:47:58 > Trying to ping server...013/01/2023 13:47:58 > ok
13/01/2023 13:47:58 > Trying connect to server...
13/01/2023 13:48:03 > Searching installed cards...
13/01/2023 13:48:03 > Found card with s/n: 01028560
13/01/2023 13:48:03 > Server check...
13/01/2023 13:48:04 > Server Check succesfull!
13/01/2023 13:48:04 > Server Check succesfull!
13/01/2023 13:48:09 > Welcome to Octoplus/Octopus Box LG Software version 3.2.1
13/01/2023 13:48:09 > Card S/N : 0001028560
13/01/2023 13:48:40 > INI FUpdateInfo Done!
13/01/2023 13:48:40 > INI FShowUpdateInfo start
13/01/2023 13:48:40 > INI FShowUpdateInfo 2
13/01/2023 13:49:40 > --------------------------------------------------------------------------------
13/01/2023 13:49:40 > Selected USB connection type
13/01/2023 13:49:41 > Transport: Connected
13/01/2023 13:49:43 > Authorized.
13/01/2023 13:49:48 > Work ID: 0000000001CB269C
13/01/2023 13:49:50 > Checking data...13/01/2023 13:49:51 > OK
13/01/2023 13:49:51 > Platform: LG MTK
13/01/2023 13:49:51 > Selected port: COM1
13/01/2023 13:49:51 > Selected baudrate: 0
13/01/2023 13:49:51 > Selected model: K500UM
13/01/2023 13:49:51 > Checking Resource File...
13/01/2023 13:49:56 > Check FTP file List
13/01/2023 13:49:59 > FTP file List is obtained!
13/01/2023 13:49:59 > Connecting to server 0...13/01/2023 13:50:01 > OK
13/01/2023 13:50:01 > Octopus smart card is present.
13/01/2023 13:50:01 > Checking smart card...13/01/2023 13:50:09 > OK
13/01/2023 13:50:09 > Username: oct_Tqm4YCp
13/01/2023 13:50:09 > Authorizing...13/01/2023 13:50:13 > OK
13/01/2023 13:50:13 > Checking balance...13/01/2023 13:50:15 > OK
13/01/2023 13:50:15 > Checking operation...13/01/2023 13:50:20 > OK
13/01/2023 13:50:20 > Sending device information...13/01/2023 13:50:24 > OK
13/01/2023 13:50:24 > Get credits, needed for current operation...13/01/2023 13:50:25 > OK
13/01/2023 13:50:26 > Your balance: 170 credits.
13/01/2023 13:50:26 > To perform "Repair IMEI" operation you need to have 100 credits.
13/01/2023 13:50:27 > Put the phone into Brom mode:
1. Attach testpoint as shown in Help manual.
2. Connect USB cable.
3. Release testpoint after 3-5 seconds.
13/01/2023 13:50:46 > Found port COM7
13/01/2023 13:50:46 > Detecting Chip Version...
13/01/2023 13:50:46 > Platform: MT6765: 0766.0000
13/01/2023 13:50:46 > HW version: 8A00.CA00.0000.0000
13/01/2023 13:50:46 > Connecting...
13/01/2023 13:50:46 > Target config: 00E5
13/01/2023 13:50:46 > Brom Version: 05
13/01/2023 13:50:46 > BootLoader Version: FE
13/01/2023 13:50:46 > Disabling protection...
13/01/2023 13:50:47 > Reconnecting phone...
13/01/2023 13:50:47 > Detecting Chip Version...
13/01/2023 13:50:47 > Platform: MT6765: 0766.0000
13/01/2023 13:50:47 > HW version: 8A00.CA00.0000.0000
13/01/2023 13:50:47 > Target config: 00E0
13/01/2023 13:50:47 > Prepairing loader...
13/01/2023 13:50:48 > Sending loader...
13/01/2023 13:50:48 > DA send successfully
13/01/2023 13:50:48 > Executing loader...
13/01/2023 13:50:48 > Synchronizing with loader...
13/01/2023 13:50:49 > Device status: SYNC
13/01/2023 13:50:49 > Device status: brom
13/01/2023 13:50:49 > Initializing flash...
13/01/2023 13:50:49 > Initializing flash...
13/01/2023 13:50:49 > Sending loader...
13/01/2023 13:50:50 > Device status: SYNC
13/01/2023 13:50:50 > Reading info...
13/01/2023 13:50:50 > EMMC rpmb size: 4 Mb
13/01/2023 13:50:50 > EMMC boot1 size: 4 Mb
13/01/2023 13:50:50 > EMMC boot2 size: 4 Mb
13/01/2023 13:50:50 > EMMC gp1 size: 0 Mb
13/01/2023 13:50:50 > EMMC gp2 size: 0 Mb
13/01/2023 13:50:50 > EMMC gp3 size: 0 Mb
13/01/2023 13:50:50 > EMMC gp4 size: 0 Mb
13/01/2023 13:50:50 > EMMC user area size: 29820 Mb
13/01/2023 13:50:50 > eMMC flash chip: .15010047.58364241.420968B9.E478971D
13/01/2023 13:50:50 > eMMC flash chip: Unknown: GX6BAB
13/01/2023 13:50:50 > Internal RAM size: 232 Kb
13/01/2023 13:50:50 > External RAM size: 3072 Mb
13/01/2023 13:50:50 > Reading partitions...
13/01/2023 13:50:51 > Reading SUPER partition...
13/01/2023 13:50:52 > Reading info...
13/01/2023 13:50:59 > Searching Build.prop
13/01/2023 13:50:59 > Search system
13/01/2023 13:50:59 > Search android
13/01/2023 13:50:59 > Search system_a
13/01/2023 13:50:59 > FTPUploader: Starting upload
13/01/2023 13:50:59 > Getting file /build.prop
13/01/2023 13:50:59 > Start searcing...
13/01/2023 13:50:59 > Error getting File Addres!
13/01/2023 13:50:59 > Getting file /system/build.prop
13/01/2023 13:51:00 > Start searcing...
13/01/2023 13:51:01 > Brand: lge
13/01/2023 13:51:01 > Manufacturer: LGE
13/01/2023 13:51:01 > Model: LM-K500
13/01/2023 13:51:01 > Device: mdh30xlm
13/01/2023 13:51:01 > Android version: 10
13/01/2023 13:51:01 > SW version: LMK500UMT3AT-01-V10p-310-260-JUN-02-2021-ARB00+0
13/01/2023 13:51:01 > IMEI: 356240-97-221065-4
13/01/2023 13:51:08 > Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk.

Continue?
13/01/2023 13:51:16 > Reading security area...
13/01/2023 13:51:16 > Reading 1/3...
13/01/2023 13:51:18 > Reading 2/3...
13/01/2023 13:51:22 > Reading 3/3...
13/01/2023 13:51:24 > Backup saved to "K500UM_356240972210654_13-01-2023_13-51-14.SEC"
13/01/2023 13:51:28 > Erasing part 1...
13/01/2023 13:51:28 > AllowWrite operation started
13/01/2023 13:51:28 > readed0 0x0000
13/01/2023 13:51:28 > readed1 0x40040004
13/01/2023 13:51:28 > readed2 0x0064
13/01/2023 13:51:28 > Erasing part 2...
13/01/2023 13:51:28 > AllowWrite operation started
13/01/2023 13:51:28 > readed0 0x0000
13/01/2023 13:51:28 > readed1 0x40040004
13/01/2023 13:51:28 > readed2 0x0064
13/01/2023 13:51:30 > Erasing part 3...
13/01/2023 13:51:30 > AllowWrite operation started
13/01/2023 13:51:30 > readed0 0x0000
13/01/2023 13:51:30 > readed1 0x40040004
13/01/2023 13:51:30 > readed2 0x0064
13/01/2023 13:51:30 > Erasing part 4...
13/01/2023 13:51:30 > AllowWrite operation started
13/01/2023 13:51:30 > readed0 0x0000
13/01/2023 13:51:30 > readed1 0x40040004
13/01/2023 13:51:30 > readed2 0x0064
13/01/2023 13:51:34 > To complete the operation, Please perform the following steps:
1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in modems section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Attached Images
File Type: jpg Octoplus.jpg (192.7 KB, 3 views)
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Old 01-14-2023, 10:26   #3 (permalink)
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Hello.

We added you one more attempt.

Please, perform operation once again and to complete the operation, Please perform the following steps:

1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in modems section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
  Reply With Quote
Old 01-17-2023, 04:49   #4 (permalink)
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Hello Octoplus Team, the LG octoplus Soft finish ok the process but not repair the imei, still the same. That repair not work. Here the log.

Welcome to Octoplus/Octopus Box LG Software version 3.2.1
Card S/N : 0001028560
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001A18389
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 0
Selected model: K500UM
Checking Resource File...
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: oct_Tqm4YCp
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 270 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Put the phone into Brom mode:
1. Attach testpoint as shown in Help manual.
2. Connect USB cable.
3. Release testpoint after 3-5 seconds.
Found port COM7
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 29820 Mb
eMMC flash chip: .15010047.58364241.420968B9.E478971D
eMMC flash chip: Unknown: GX6BAB
Internal RAM size: 232 Kb
External RAM size: 3072 Mb
Reading partitions...
Reading SUPER partition...
Reading info...
Brand: lge
Manufacturer: LGE
Model: LM-K500
Device: mdh30xlm
Android version: 10
SW version: LMK500UMT3AT-01-V10p-310-260-JUN-02-2021-ARB00+0
IMEI: 356240-97-221065-4
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "K500UM_356240972210654_16-01-2023_22-39-
20.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in modems
section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
New IMEI A: 356240-97-221065-4
Finalizing...
Rebooting phone...
IMEI successfully fixed!
Performed by 3.2.1 Software version.
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Old 01-17-2023, 05:38   #5 (permalink)
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I try for second time by usb(whitout testpoint) and done well and say the procces was susecfull but not. I meke a Factory Reset after began. Here a log and screen phone. Two time more and not done.

Welcome to Octoplus/Octopus Box LG Software version 3.2.1
Card S/N : 0001028560
--------------------------------------------------------------------------------
Selected USB connection type
Work ID: 0000000001CBE074
Checking data...OK
Platform: LG MTK
Selected port: COM1
Selected baudrate: 0
Selected model: K500UM
Connecting to phone...
Power OFF phone, press and hold "Vol+" for 10 seconds and connect
USB cable.
Phone found at port COM24
Mode: Emergency
Initializing flash...OK
Model ID: LM-K500UM
Platform: mt6765
Code name: mdh30xlm
Android version: 10
SW version: LMK500UMT3AT-01-V10p-310-260-JUN-02-2021-ARB00+0
LAF Version: 1.1
Product ID: WI06S201006020285
IMEI: 356240-97-221065-4
Target operator: LAO
Hardware: rev_10
Battery level: 75%
Reading partitions...OK
LAF Error: 80000119.
Checking security...OK
--------------------------------------------------------------------------------
IMEI: 356240-97-221065-4
MEID: Bad
Bluetooth address: Unknown
Wi-Fi MAC address: Unknown
--------------------------------------------------------------------------------
Checking operation...
Trying second method...
Checking Resource File...
Please, disconnect cable, then press "Ok" button
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: oct_Tqm4YCp
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 170 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Please, connect powered OFF phone with USB cable.
Found port COM24
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 0005
Brom Version: FF
BootLoader Version: 03
Sending auth...
Prepairing loader...
Sending loader...
Found port COM7
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Connecting...
Target config: 00E5
Brom Version: 05
BootLoader Version: FE
Disabling protection...
Reconnecting phone...
Detecting Chip Version...
Platform: MT6765: 0766.0000
HW version: 8A00.CA00.0000.0000
Target config: 00E0
Prepairing loader...
Sending loader...
Executing loader...
Synchronizing with loader...
Device status: SYNC
Device status: brom
Initializing flash...
Initializing flash...
Sending loader...
Device status: SYNC
Reading info...
EMMC rpmb size: 4 Mb
EMMC boot1 size: 4 Mb
EMMC boot2 size: 4 Mb
EMMC gp1 size: 0 Mb
EMMC gp2 size: 0 Mb
EMMC gp3 size: 0 Mb
EMMC gp4 size: 0 Mb
EMMC user area size: 29820 Mb
eMMC flash chip: .15010047.58364241.420968B9.E478971D
eMMC flash chip: Unknown: GX6BAB
Internal RAM size: 232 Kb
External RAM size: 3072 Mb
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Reading partitions...
Reading SUPER partition...
Reading security area...
Reading 1/3...
Reading 2/3...
Reading 3/3...
Backup saved to "K500UM_356240972210654_16-01-2023_23-23-
40.SEC"
Erasing part 1...
Erasing part 2...
Erasing part 3...
Erasing part 4...
To complete the operation, Please perform the following steps:
1. Disconnect USB cable.
2. Power ON phone.
3. Connect USB cable and select "File transfer" connection mode.
4. Check, whether LGE Mobile USB Modem has appeared in modems
section on PC Device Manager.
5. Press "Ok" button.
Note: If "Ok" button isn't active, then You should reconnect device!
New IMEI A: 354591-11-082053-7
Finalizing...
Performed by 3.2.1 Software version.
Attached Images
File Type: png Screenshot_20210602-040336.png (63.3 KB, 5 views)
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Old 01-17-2023, 08:25   #6 (permalink)
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Hello.

We added you one more attempt.

Please, do hard reset.

Download and install the latest software version 3.2.1.03.

Perform operation follow software manual without test point.
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