Repair imei LM-G820UM issue [Solved] - GSM-Forum

kami19 · 01-04-2023, 13:25

Welcome to Octoplus/Octopus Box LG Software version 3.2.0
Card S/N : 0001069A89
--------------------------------------------------------------------------------
Platform: LG Qualcomm
Selected port: COM5
Selected model: G820UM
Reading info...
Model ID: LM-G820UM
IMEI: 353816-10-061179-9
Android version: 11
Battery level: 81%
Mode: Normal
Firmware compiled date: Sep 02 2021
Firmware compiled time: 01:00:00
Firmware released date: Nov 20 2021
Firmware released time: 21:31:54
SW Version: MPSS.HE.1.0.c4-00116-SM8150_GEN_PACK-
1.430468.2.433546.3
IMEI: 353816-10-xxxxxx-9
SPC: 000000
Performed by 3.2.0 Software version.
--------------------------------------------------------------------------------
Work ID: 00000000019AEDC9
Checking data...OK
Platform: LG Qualcomm
Selected port: COM5
Selected model: G820UM
Reading info...
Model ID: LM-G820UM
IMEI: 353816-10-xxxxxx-9
Android version: 11
Battery level: 81%
Mode: Normal
Firmware compiled date: Sep 02 2021
Firmware compiled time: 01:00:00
Firmware released date: Nov 20 2021
Firmware released time: 21:31:54
SW Version: MPSS.HE.1.0.c4-00116-SM8150_GEN_PACK-
1.430468.2.433546.3
IMEI: 353816-xxxxxx-9
SPC: 000000
Fixing IMEI...
New IMEI: 353794-11-xxxxxx-5
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G820UM
Phone firmware version: LMG820AT-00-V30b-LAO-COM-NOV-20-2021-
ARB00+0
Kernel version: 4.14.190-perf+ (jenkins@si-CH1-BLD115) (clang version
10.0.7 for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315)
#1 SMP PREEMPT Sat Nov 20 22:42:15 IST 202
Android version: 11
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev
14 (aarch64)
Target operator: ATT
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: kaami19
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 120 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Sending loader...
Prepairing for change protect status...OK
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "G820UM_353816100xxxxx_04-01-2023_04-06-55.qcn"
Switching to Download mode...OK
Initializing flash...OK
Platform: msmnile
SW version: LMG820UM1AT-01-V30b-310-410-NOV-20-2021-ARB00+0
Android version: 11
LAF Version: 1.1
Product ID: HD58S190408001972
IMEI: 353816-10-xxxxx-9
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power"
buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-
USB QDLoader 9008".

Performed by 3.2.0 Software version.
--------------------------------------------------------------------------------
Work ID: 0000000001C8C96C
Checking data...OK
Platform: LG Qualcomm
Selected port: COM5
Selected model: G820UM
Reading info...
Model ID: LM-G820UM
IMEI: 353816-10-061179-9
Android version: 11
Battery level: 83%
Mode: Emergency
Initializing flash...OK
Platform: msmnile
SW version: LMG820UM1AT-01-V30b-310-410-NOV-20-2021-ARB00+0
Android version: 11
LAF Version: 1.1
Product ID: HD58S190408001972
IMEI: 353816-10-061179-9
Target operator: LAO
Hardware: rev_10
Fixing IMEI...
New IMEI: 353794-11-xxxxxx-5
Write security backup function doesn't work for this device with latest
firmware versions. If you'll encounter any problem during Repair IMEI
operation - you won't be able to restore the phone to it's initial state, so
proceed at your own risk.

Continue?
Switching to Normal mode...
Found model LMG820UM: ÿ at port COM5
Initializing ADB...OK
Waiting for phone...
Please, reconnect phone, enable USB debugging, and try again.
To enable USB debugging, please perform the following steps:
1. Disconnect cable
2. Install LG Android ADB drivers
3. Go to "Settings" -> "About phone" -> "Software information"
4. Click on Build number 5 times
5. Enable "Settings" -> "Developer options" -> "USB debugging" option
6. Connect the cable and check, whether ADB interface has appeared in
PC Device Manager.OK
Model ID: LM-G820UM
Phone firmware version: LMG820AT-00-V30b-LAO-COM-NOV-20-2021-
ARB00+0
Kernel version: 4.14.190-perf+ (jenkins@si-CH1-BLD115) (clang version
10.0.7 for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315)
#1 SMP PREEMPT Sat Nov 20 22:42:15 IST 202
Android version: 11
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev
14 (aarch64)
Target operator: LAO
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: kaami19
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 20 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Performed by 3.2.0 Software version.

Octopus box · 01-04-2023, 14:08

Hello.

We added you one more attempt, please perform operation once again and post here result.

kami19 · 01-04-2023, 15:04

again get error
Continue?
Initializing ADB...OK
Waiting for phone...OK
Model ID: LM-G820UM
Phone firmware version: LMG820AT-00-V30b-LAO-COM-NOV-20-2021-ARB00+0
Kernel version: 4.14.190-perf+ (jenkins@si-CH1-BLD115) (clang version 10.0.7 for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315) #1 SMP PREEMPT Sat Nov 20 22:42:15 IST 202
Android version: 11
Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64)
Target operator: ATT
Connecting to server 0...OK
Octopus smart card is present.
Checking smart card...OK
Username: kaami19
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 120 credits.
To perform "Repair IMEI" operation you need to have 100 credits.
Sending loader...
Prepairing for change protect status...OK
Reading QCN...
Send SPC...OK
Reading Mobile Property...OK
Reading Feature Mask...OK
Reading Roaming List 0...OK
Reading NV_Numbered Items...OK
Reading NV_Numbered SIM1 Items...OK
Reading NV_Numbered SIM2 Items...OK
Reading NV Items...OK
Reading EFS...OK
Reading Provisioning Items...OK
Reading QCN done!
Backup saved to "G820UM_353816100611799_04-01-2023_05-46-04.qcn"
Switching to Download mode...OK
Initializing flash...OK
Platform: msmnile
SW version: LMG820UM1AT-01-V30b-310-410-NOV-20-2021-ARB00+0
Android version: 11
LAF Version: 1.1
Product ID: HD58S190408001972
IMEI: 353816-10-061179-9
Target operator: LAO
Hardware: rev_10
Reading partitions...OK
Reading security area...Failed!
LAF Error: 80000119.
Writing security area...
Please, put the phone in EDL Mode (Qualcomm 9008):
1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".

Found port COM10
Connecting...Failed!
Performed by 3.2.0 Software version.

Octopus box · 01-04-2023, 15:08

Please, put the phone in to EDL mode correctly

1. Press and hold "Vol-" and "Power" buttons.
2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly.
3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".

kami19 · 01-04-2023, 15:19

Thank you so much sir set done now

Found port COM10
Connecting...OK
Sending loader...OK
Reconnecting phone...OK
Checking request...
Request has been successfully sent!
Obtaining response...OK
Reading partitions...OK
Resetting secutiy area...OK
Backup saved to "G820UM_353816xxxxx_04-01-2023_06-16-37.SEC"
Rebooting phone...OK
Switching to Normal mode...
Found model LMG820UM* ÿ at port COM9
IMEI successfully fixed!
Rebooting phone...
Performed by 3.2.0 Software version.

01-04-2023, 13:25	#1 (permalink)
kami19 Freak Poster Join Date: Feb 2011 Location: pakistan Posts: 129 Member: 1508899 Status: Offline Sonork: 100.1616362 Thanks Meter: 14	Repair imei LM-G820UM issue [Solved] Welcome to Octoplus/Octopus Box LG Software version 3.2.0 Card S/N : 0001069A89 -------------------------------------------------------------------------------- Platform: LG Qualcomm Selected port: COM5 Selected model: G820UM Reading info... Model ID: LM-G820UM IMEI: 353816-10-061179-9 Android version: 11 Battery level: 81% Mode: Normal Firmware compiled date: Sep 02 2021 Firmware compiled time: 01:00:00 Firmware released date: Nov 20 2021 Firmware released time: 21:31:54 SW Version: MPSS.HE.1.0.c4-00116-SM8150_GEN_PACK- 1.430468.2.433546.3 IMEI: 353816-10-xxxxxx-9 SPC: 000000 Performed by 3.2.0 Software version. -------------------------------------------------------------------------------- Work ID: 00000000019AEDC9 Checking data...OK Platform: LG Qualcomm Selected port: COM5 Selected model: G820UM Reading info... Model ID: LM-G820UM IMEI: 353816-10-xxxxxx-9 Android version: 11 Battery level: 81% Mode: Normal Firmware compiled date: Sep 02 2021 Firmware compiled time: 01:00:00 Firmware released date: Nov 20 2021 Firmware released time: 21:31:54 SW Version: MPSS.HE.1.0.c4-00116-SM8150_GEN_PACK- 1.430468.2.433546.3 IMEI: 353816-xxxxxx-9 SPC: 000000 Fixing IMEI... New IMEI: 353794-11-xxxxxx-5 Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Initializing ADB...OK Waiting for phone...OK Model ID: LM-G820UM Phone firmware version: LMG820AT-00-V30b-LAO-COM-NOV-20-2021- ARB00+0 Kernel version: 4.14.190-perf+ (jenkins@si-CH1-BLD115) (clang version 10.0.7 for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315) #1 SMP PREEMPT Sat Nov 20 22:42:15 IST 202 Android version: 11 Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64) Target operator: ATT Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: kaami19 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 120 credits. To perform "Repair IMEI" operation you need to have 100 credits. Sending loader... Prepairing for change protect status...OK Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "G820UM_353816100xxxxx_04-01-2023_04-06-55.qcn" Switching to Download mode...OK Initializing flash...OK Platform: msmnile SW version: LMG820UM1AT-01-V30b-310-410-NOV-20-2021-ARB00+0 Android version: 11 LAF Version: 1.1 Product ID: HD58S190408001972 IMEI: 353816-10-xxxxx-9 Target operator: LAO Hardware: rev_10 Reading partitions...OK Reading security area...Failed! LAF Error: 80000119. Writing security area... Please, put the phone in EDL Mode (Qualcomm 9008): 1. Press and hold "Vol-" and "Power" buttons. 2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly. 3. Check PC Device Manager, a new device should appear "Qualcomm HS- USB QDLoader 9008". Performed by 3.2.0 Software version. -------------------------------------------------------------------------------- Work ID: 0000000001C8C96C Checking data...OK Platform: LG Qualcomm Selected port: COM5 Selected model: G820UM Reading info... Model ID: LM-G820UM IMEI: 353816-10-061179-9 Android version: 11 Battery level: 83% Mode: Emergency Initializing flash...OK Platform: msmnile SW version: LMG820UM1AT-01-V30b-310-410-NOV-20-2021-ARB00+0 Android version: 11 LAF Version: 1.1 Product ID: HD58S190408001972 IMEI: 353816-10-061179-9 Target operator: LAO Hardware: rev_10 Fixing IMEI... New IMEI: 353794-11-xxxxxx-5 Write security backup function doesn't work for this device with latest firmware versions. If you'll encounter any problem during Repair IMEI operation - you won't be able to restore the phone to it's initial state, so proceed at your own risk. Continue? Switching to Normal mode... Found model LMG820UM: ÿ at port COM5 Initializing ADB...OK Waiting for phone... Please, reconnect phone, enable USB debugging, and try again. To enable USB debugging, please perform the following steps: 1. Disconnect cable 2. Install LG Android ADB drivers 3. Go to "Settings" -> "About phone" -> "Software information" 4. Click on Build number 5 times 5. Enable "Settings" -> "Developer options" -> "USB debugging" option 6. Connect the cable and check, whether ADB interface has appeared in PC Device Manager.OK Model ID: LM-G820UM Phone firmware version: LMG820AT-00-V30b-LAO-COM-NOV-20-2021- ARB00+0 Kernel version: 4.14.190-perf+ (jenkins@si-CH1-BLD115) (clang version 10.0.7 for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315) #1 SMP PREEMPT Sat Nov 20 22:42:15 IST 202 Android version: 11 Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64) Target operator: LAO Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: kaami19 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Too low balance to provide the security operation! Your balance: 20 credits. To perform "Repair IMEI" operation you need to have 100 credits. Performed by 3.2.0 Software version.

01-04-2023, 14:08	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Hello. We added you one more attempt, please perform operation once again and post here result.

01-04-2023, 15:04	#3 (permalink)
kami19 Freak Poster Join Date: Feb 2011 Location: pakistan Posts: 129 Member: 1508899 Status: Offline Sonork: 100.1616362 Thanks Meter: 14	again get error Continue? Initializing ADB...OK Waiting for phone...OK Model ID: LM-G820UM Phone firmware version: LMG820AT-00-V30b-LAO-COM-NOV-20-2021-ARB00+0 Kernel version: 4.14.190-perf+ (jenkins@si-CH1-BLD115) (clang version 10.0.7 for Android NDK, GNU ld (binutils-2.27-bd24d23f) 2.27.0.20170315) #1 SMP PREEMPT Sat Nov 20 22:42:15 IST 202 Android version: 11 Hardware: Qualcomm Technologies, Inc SM8150 AArch64 Processor rev 14 (aarch64) Target operator: ATT Connecting to server 0...OK Octopus smart card is present. Checking smart card...OK Username: kaami19 Authorizing...OK Checking balance...OK Checking operation...OK Sending device information...OK Get credits, needed for current operation...OK Your balance: 120 credits. To perform "Repair IMEI" operation you need to have 100 credits. Sending loader... Prepairing for change protect status...OK Reading QCN... Send SPC...OK Reading Mobile Property...OK Reading Feature Mask...OK Reading Roaming List 0...OK Reading NV_Numbered Items...OK Reading NV_Numbered SIM1 Items...OK Reading NV_Numbered SIM2 Items...OK Reading NV Items...OK Reading EFS...OK Reading Provisioning Items...OK Reading QCN done! Backup saved to "G820UM_353816100611799_04-01-2023_05-46-04.qcn" Switching to Download mode...OK Initializing flash...OK Platform: msmnile SW version: LMG820UM1AT-01-V30b-310-410-NOV-20-2021-ARB00+0 Android version: 11 LAF Version: 1.1 Product ID: HD58S190408001972 IMEI: 353816-10-061179-9 Target operator: LAO Hardware: rev_10 Reading partitions...OK Reading security area...Failed! LAF Error: 80000119. Writing security area... Please, put the phone in EDL Mode (Qualcomm 9008): 1. Press and hold "Vol-" and "Power" buttons. 2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly. 3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008". Found port COM10 Connecting...Failed! Performed by 3.2.0 Software version.

01-04-2023, 15:08	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,841 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,411	Please, put the phone in to EDL mode correctly 1. Press and hold "Vol-" and "Power" buttons. 2. As soon as the screen turns off, keep holding the "Vol-" and "Power" buttons and simultaneously press "Vol+" few times quickly. 3. Check PC Device Manager, a new device should appear "Qualcomm HS-USB QDLoader 9008".

01-04-2023, 15:19	#5 (permalink)
kami19 Freak Poster Join Date: Feb 2011 Location: pakistan Posts: 129 Member: 1508899 Status: Offline Sonork: 100.1616362 Thanks Meter: 14	Thank you so much sir set done now Found port COM10 Connecting...OK Sending loader...OK Reconnecting phone...OK Checking request... Request has been successfully sent! Obtaining response...OK Reading partitions...OK Resetting secutiy area...OK Backup saved to "G820UM_353816xxxxx_04-01-2023_06-16-37.SEC" Rebooting phone...OK Switching to Normal mode... Found model LMG820UM* ÿ at port COM9 IMEI successfully fixed! Rebooting phone... Performed by 3.2.0 Software version.